Apparently Valve is giving refunds on Helldivers 2 regardless of hour count. Details inside.

[GreiverBlade]

I'm confused, aren't they granting time-exceeded refunds?

nope, i got rejected 2 time ... luckily it was not a odd hair green/red eyed cutie, it would have broke my democratic and libe-tea loving heart

 

[R-T-B]

nope, i got rejected 2 time ... luckily it was not a odd hair green/red eyed cutie, it would have broke my democratic and libe-tea loving heart

They probably only grant them in problem countries then. Makes sense.

 

[cvaldes]

Of course he represents a sizable portion of the industry, the part that's ripped the soul out of their games chasing profits and children's parent's wallets. It's not that hard to ignore that part of the industry and when you realize that, there are still a lot of good games being made nowadays. It's just that a large proportion of those are coming from small and medium sized developers and not AAA studios.

Well you can't just ignore Geoff even if you don't like the faction of the videogame industry that he represents. Sticking your head in the sand is denial and denial never fixes anything.

About the only time to deliberately ignore Geoff is The Gamer Awards. Just don't watch it. He makes money from views. If you've been watching The Gamer Awards you're actually helping him out. I watched a part of it once a few years ago and quit right then.

 

[GreiverBlade]

They probably only grant them in problem countries then. Makes sense.

yeah, luckily in the end ... because, it's a policy of mine to not sign for PSN, i do not own any PS devices anymore and i will never for as long as i can help it ...



now pretty please Sony ... release Stellar Blade for PC ASAP!!! without PSN like H:ZD H:FW or AL:Crosswave...

 

[cvaldes]

Which is the right PR move for this situation, but doesn't change my judgement.

Arrowhead spin doctored a bad situation but all they did was stop a little of the bleeding. They still bled profusely from a cut they should have avoided.

Arrowhead squandered trust, goodwill, player counts, revenue. Sound bad to me. Because they signed the contract, they knew SIE stipulated PSN account registration. It's still there on the Steam store page even after Sony's walkback.

Remember that a lot of gamers don't actually understand the videogame business; they don't comprehend all the different roles the developer, the publisher, and the retailer have. They just think they are all the same. Some will blame Arrowhead. Some will blame SIE. Some will blame Steam.

Pilestedt knows this. There are millions of dollars of revenue that they will never have.

I'm confused, aren't they granting time-exceeded refunds?

The refund requests are manually reviewed so some people aren't getting theirs approved.

Remember that every refund request hits Valve. They pay merchant fees to the credit card processing networks for every transaction. So even if Joe Gamer gets his $39.99 back, Valve has probably coughed up 4% in fees (2% initial purchase + 2% refund, about $1.60) out of their own pockets. And that doesn't include all the extra money on their customer support staff who has probably be working overtime the past 4-5 days.

 

[evernessince]

Well you can't just ignore Geoff even if you don't like the faction of the videogame industry that he represents. Sticking your head in the sand is denial and denial never fixes anything.

About the only time to deliberately ignore Geoff is The Gamer Awards. Just don't watch it. He makes money from views. If you've been watching The Gamer Awards you're actually helping him out. I watched a part of it once a few years ago and quit right then.

I'm not denying they exist, I just refuse to buy games from the faction of the market. As a customer that's about all the power I have. Unless legislation is enacted nothing will change either. People can yell from the top of their lunges to stop buying predatory games, pre-ordering, ect but the problem with the game market is there are always more young people entering the market than there are older gamers who have been jaded by industry practices. By extension they can afford to churn out stagnant franchises and micro-transaction ladened games, as each new gamer is a new person to scam. Heck even more mature gamers still pre-order games they know they shouldn't. Diablo IV is a great example of this, tons of people on TPU were saying how they pre-ordered or planned to purchase day 1. This is despite the fact that the actual gameplay that was shown before release was not appealing.

Ultimately I don't think a purely libertarian approach is the best here. Gamers are somewhat to blame but we have to recognize both the market demographics and the lack of legislation for what is utlimately in many cases gambling and often social, mental, and emotional engineering to get gamers to spend more money.

 

[R-T-B]

Remember that a lot of gamers don't actually understand the videogame business

Oh god do I know that. I don't entirely agree with you here, but nor can I definitively state you are wrong. Anyways, have a like on that point alone. It's a complex state of affairs and time will show who bleeds out.

 

[Space Lynx]

"Hey Divers, Tychus Findlay here, I just wanted to say good fucking job brothers. If only Jimmy could have seen that shit you pulled off this past weekend, he would have been proud, real fucking proud. Fucking A boys, my legacy lives on through you." -Tychus

This was a message from Tychus, not from Space Lynx, you got a problem with his language you take it up with him not me. He told me to send it or he'd kick my ass, so I had no choice.

 

[Vayra86]

I'm not denying they exist, I just refuse to buy games from the faction of the market. As a customer that's about all the power I have. Unless legislation is enacted nothing will change either. People can yell from the top of their lunges to stop buying predatory games, pre-ordering, ect but the problem with the game market is there are always more young people entering the market than there are older gamers who have been jaded by industry practices. By extension they can afford to churn out stagnant franchises and micro-transaction ladened games, as each new gamer is a new person to scam. Heck even more mature gamers still pre-order games they know they shouldn't. Diablo IV is a great example of this, tons of people on TPU were saying how they pre-ordered or planned to purchase day 1. This is despite the fact that the actual gameplay that was shown before release was not appealing.

Ultimately I don't think a purely libertarian approach is the best here. Gamers are somewhat to blame but we have to recognize both the market demographics and the lack of legislation for what is utlimately in many cases gambling and often social, mental, and emotional engineering to get gamers to spend more money.

I've said many times and still firmly believe this: the market for gaming is now so huge, it can diversify fine and all participants can eat cake at the end.

What really matters in gaming these days is that you know for yourself what kind of games you want, and are capable of filtering them out properly.