Wednesday, October 28th 2009

Intel Retracts 02HA SSD Firmware Update

Intel has retracted the recently released 02HA Firmware Update for its X25-M solid state drives, in view of the firmware causing the drive to malfunction on systems with Windows 7. Reports suggest that a bug in the firmware causes the drives to stop working. To investigate the issue further, and possibly release a corrective firmware, Intel retracted the software from its website. This is not the first time such a thing has happened. Soon after its release in July, the X25-M Gen 2 54 nm SSDs were diagnosed with a problematic firmware, to which the company had to release corrective firmware two weeks later.
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19 Comments on Intel Retracts 02HA SSD Firmware Update

#1
tkpenalty
Doesn't Intel do any beta testing with these firmwares?
Posted on Reply
#3
Bo$$
Lab Extraordinaire
good for you, but seriously these malfunctions with drive firmware happen all too often....
Posted on Reply
#4
WarEagleAU
Bird of Prey
It is new technology. Intel, and I can't believe I am saying this and defending them, are at least the first to always release a firmware. Bugs pop up and happen, such is the way of tech, especially new tech with a new os.
Posted on Reply
#5
Imsochobo
New os ?
Beta .. almost 2 years ago now.

Final soon 6 months ago, its not "new" by a long shot, they have had 6 months to test with the beta.
6 months to complete with the final kernel.
In fact, 6 months is what it takes for a new release of ubuntu to ship, every cycle there is 6 months. 2 releases a year.They almost never have bugs.

Intel needs to make better routines for drivers... really, storage is far worse to go bad than graphics( that ALSO have failed alot of times.)
Intel, testing routines, beta stage then FINAL!
Posted on Reply
#6
mechtech
cough cough *seagate* cough *intel* cough same thing

lol
Posted on Reply
#7
WarEagleAU
Bird of Prey
yeah maybe you are right, so let's just shit all over them and get mad. Far be it from someone to not be perfect. Seriously man, they will get it fixed.

As an aside, you are right, they should work out kinks sooner rather than later. Sometimes these things just don't pop up until they are "deployed" ::shrugs::
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#8
gumpty
Wicked, deja vu.

Go check out the Crucial forums (and OCZ and whoever else uses Indilux's controllers) - they've been struggling with corrupting firmware (with Win7 & TRIM) for their SSD's for months. Actually over there it is mostly Indilux's fault - their firmware, not Crucials.
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#9
Mussels
Freshwater Moderator
with intel, they'd retract if it they had a 1% failure rate with the firmwares.


those other companies, it was probably a lot higher before they ever admitted a problem
Posted on Reply
#10
Zubasa
WarEagleAUyeah maybe you are right, so let's just shit all over them and get mad. Far be it from someone to not be perfect. Seriously man, they will get it fixed.

As an aside, you are right, they should work out kinks sooner rather than later. Sometimes these things just don't pop up until they are "deployed" ::shrugs::
Storage failure/mal-function is probably the worst thing you an expect.
This is a serious problem you know, especially with high-end storage like this SSD aimed at high-end users and workstations.
Musselswith intel, they'd retract if it they had a 1% failure rate with the firmwares.


those other companies, it was probably a lot higher before they ever admitted a problem
1% failure rate at this market segment is pretty bad you know.
Firmware basically needs to be fool prove.
Posted on Reply
#11
WarEagleAU
Bird of Prey
yes, it is bad. I was just saying all the crapping on them, at least they pulled it.
I didnt know Crucial, Patriot, etc were having problems. From the mag reviews, they were getting along pretty good. I guess the TRIM part of Win 7 was something they didn't quite understand. I do hope they get it fixed soon as with the prices coming down, I want to snag me an OCZ, Patriot, or Corsair SSD.
Posted on Reply
#12
Zubasa
WarEagleAUyes, it is bad. I was just saying all the crapping on them, at least they pulled it.
I didnt know Crucial, Patriot, etc were having problems. From the mag reviews, they were getting along pretty good. I guess the TRIM part of Win 7 was something they didn't quite understand. I do hope they get it fixed soon as with the prices coming down, I want to snag me an OCZ, Patriot, or Corsair SSD.
Isn't some are OEM versions of Samsung SSDs?
I believe its Corsair that sell SSDs from Samsung. :toast:
Posted on Reply
#13
gumpty
Crucial, OCZ, Patriot etc's problems come from Indilux, as they are the ones that develop the firmware. A few months back they released firmware that would support TRIM in Win 7. Unfortunately the new firmware would also brick the drive if a Win 7 machine went to sleep. Oops. Luckily only a small number of drives left the factory with the new firmware.

So they pulled that firmware quick, and just a week or two ago released a new firmware after testing in the labs. Problem with the new firmware is that, while it wont brick a drive and does support TRIM, it can quite quickly ruin the sequential write speeds of the drives - down to HDD speeds.
Oh dear. They haven't pulled the new firmware yet and are testing etc. The drama continues.

Good to see that even the 'big boys' are having trouble with SSD firmware, and it's not just the cheap[er] end of the market.
Posted on Reply
#14
Mussels
Freshwater Moderator
it just makes me glad i'm holding off on these early SSD's
Posted on Reply
#15
BazookaJoe
HAHAHahaha.. Crikey...

How many times are they going to do this?
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#16
Bo$$
Lab Extraordinaire
Musselswith intel, they'd retract if it they had a 1% failure rate with the firmwares.


those other companies, it was probably a lot higher before they ever admitted a problem
good point actually :rockout:
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#17
lemode
Musselsit just makes me glad i'm holding off on these early SSD's
yeah i too am happy i won't be spending money on them till they are refined further.
Posted on Reply
#18
BazookaJoe
lemodeyeah i too am happy i won't be spending money on them till they are refined further.
AND, Until they are a LOT cheaper - let's face it ALL manufacturers are still trying to rape away their initial development expenses on we Joe Public.

I am VERY eager to get an SSD as my boot/os drive, and its all about the IOP's for me, but as of yet everything on offer is still just a little too unsafe & overpriced :\
Posted on Reply
#19
extrasalty
lemodeyeah i too am happy i won't be spending money on them till they are refined further.
Musselsit just makes me glad i'm holding off on these early SSD's
I have to say Intel did piss me off again, but there is nothing wrong with the drive. Even without the firmware update, it will wipe the floor with other SSDs. Until Intel switches to new process (smaller than 34nm) they will do their best to keep the prices stable. The more you wait, the more (time) you lose.
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