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Thunderbird has stopped working Windows 7 SP1 64bit

Shou Miko

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after i have installed Windows 7 SP1 64bit i wanna use thunderbird again but when i close thunderbird i get this error :confused:

Thunderbird.jpg


Code: 
Problem signature:
  Problem Event Name:	BEX
  Application Name:	thunderbird.exe
  Application Version:	15.0.0.4581
  Application Timestamp:	5006d2b3
  Fault Module Name:	xul.dll_unloaded
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	5006d21e
  Exception Offset:	6960ed07
  Exception Code:	c0000005
  Exception Data:	00000008
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1030
  Additional Information 1:	0a9e
  Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:	0a9e
  Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

i just installed it and use my old profile, and all from my backup and i never seen this but, oki it's my first time using 64bit but that shouldn't stop Thunderbird, right?
 
Drone

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puma99dk| said:
after i have installed Windows 7 SP1 64bit i wanna use thunderbird again but when i close thunderbird i get this error :confused:
Click to expand...

xul.dll crashes in Mozilla Firefox/Thunderbird mostly because of antivirus/firewall. I remember people said that Norton Antivirus might cause this. Try to install a fresh copy of Thunderbird.
 
Shou Miko

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Drone said:
xul.dll crashes in Mozilla Firefox/Thunderbird mostly because of antivirus/firewall. I remember people said that Norton Antivirus might cause this. Try to install a fresh copy of Thunderbird.
Click to expand...

it did even before i installed Kaspersky Internet Security 2012, and i have reinstalled it countless times.
 
Shou Miko

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so no one can give me a solution that works?

i used the same version of thundbird on 32bit no crashes so i guess it's 64bit related.
 
TheMailMan78

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puma99dk| said:
so no one can give me a solution that works?

i used the same version of thundbird on 32bit no crashes so i guess it's 64bit related.
Click to expand...

Why not use Windows live?
 
Shou Miko

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TheMailMan78

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puma99dk| said:
nope never been a fan, not even of the old Outlook, i like Thunderbird more ^^
Click to expand...

Windows Live is a lot better then Thunderbird man. Its almost as good as Exchange. ALSO you should always install your anti virus BEFORE you install anything else.
 
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