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My mouse randomly stops working

Joined
Dec 23, 2023
Messages
19 (0.14/day)
Processor Intel core i3-9100 3.6ghz
Motherboard Gigabyte H310m D2vx Si 2.0
Cooling Id Cooling Se-903 XT
Memory 2x Crucial 8gb ddr4 2666mhz
Video Card(s) Sapphire Nitro+ Rx 580 8gb
Storage 2x Lexar 128gb, 1x Nvme M.2 Lexar 512gb 1x Seagate Barracuda 500gb Hdd
Display(s) Hp Z22n G2
Power Supply Thermaltake Toughpower GF 650W
Mouse HyperX Pulsefire Haste
Hello,
As you can see by the title, my mouse (Hyperx Pulsefire haste Wired) just randomly shuts down for 1-3 seconds then starts working again. The rgb on the scroll wheel remains on but the mouse itself doesn't respond. The clicks, sensor, scroll wheel all doesn't work when this happens. This has happening to me for 3-4 months now. I haven't cleaned it since I've bought it which is around a year. I'm not sure what's wrong with it but It's getting kinda annoying since It randomly shuts down during games. I already updated to the latest firmware of the mouse also factory reset it, Does anyone know how to fix this?
 
Joined
Apr 18, 2019
Messages
2,040 (1.10/day)
Location
Olympia, WA
System Name Sleepy Painter
Processor AMD Ryzen 5 3600
Motherboard Asus TuF Gaming X570-PLUS/WIFI
Cooling FSP Windale 6 - Passive
Memory 2x16GB F4-3600C16-16GVKC @ 16-19-21-36-58-1T
Video Card(s) MSI RX580 8GB
Storage 2x Samsung PM963 960GB nVME RAID0, Crucial BX500 1TB SATA, WD Blue 3D 2TB SATA
Display(s) Microboard 32" Curved 1080P 144hz VA w/ Freesync
Case NZXT Gamma Classic Black
Audio Device(s) Asus Xonar D1
Power Supply Rosewill 1KW on 240V@60hz
Mouse Logitech MX518 Legend
Keyboard Red Dragon K552
Software Windows 10 Enterprise 2019 LTSC 1809 17763.1757
Had this kinda issue with an ancient Razer Diamondback, and a Logitech G5.
At least in those cases, the USB conductors had frayed, about where it entered the mouse.

Repair was 'snipping out' the damaged section, then carefully splicing it back together.


Not impossible there's something else going on in your case but, fatigue/fraying is fairly common (in my experience).

If not in warranty still, it'd be worthwhile to open it up and make sure the cable is still plugged/soldered into the mouse's PCB.
 
Joined
Dec 23, 2023
Messages
19 (0.14/day)
Processor Intel core i3-9100 3.6ghz
Motherboard Gigabyte H310m D2vx Si 2.0
Cooling Id Cooling Se-903 XT
Memory 2x Crucial 8gb ddr4 2666mhz
Video Card(s) Sapphire Nitro+ Rx 580 8gb
Storage 2x Lexar 128gb, 1x Nvme M.2 Lexar 512gb 1x Seagate Barracuda 500gb Hdd
Display(s) Hp Z22n G2
Power Supply Thermaltake Toughpower GF 650W
Mouse HyperX Pulsefire Haste
ok that seem to fixed the issue, thanks
 
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