Friday, July 15th 2011

Intel Acknowledges SSD 320 Series ''8 MB Bug''

Intel's 320 Series SSD is the silicon giant's big push of SSD technology into homes and offices. The SATA 3 Gb/s compatible 2.5" SSDs offer generally good price per gigabyte by SSD standards, and is even backed by a 5 year warranty after some customers were skeptical about the low NAND flash rewrite cycle capacity of the new 25 nm MLC NAND flash chips. Off late, several customers have been noting a bug in its firmware that drops capacity down to 8 MB, making data occupied on the rest of the capacity inaccessible. This bug came to be popularly known as the "8 MB bug".

Intel's Support Community boards have been piling up with complaints about this bug by users of 320 series. Then earlier this week, Intel's Non-Volatile Memory (NVM) Solutions Group acknowledged this bug. It asked customers to contactIntel representatives or Intel customer support, and said that it will provide an update when it has more information. In all likelihood, this is yet another case of buggy firmware by Intel, which haunted it through the 34 nm X25-M and some older SSDs.
Source: TechSpot
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32 Comments on Intel Acknowledges SSD 320 Series ''8 MB Bug''

#26
Zubasa
BababooeyHTJ1) I've seen people mention this or at least a very similar issue on the G2, which people have always widely considered among the most reliable ssds on the market. :rolleyes:
Google is your friend if you don't believe me.

2) You would have to be ignorant to think that this is the only ssd with some sort of firmware issue.
What does this have anything to do with my post?
Just because SSD B have similar problems does not justify for SSD A having such issues.
BababooeyHTJGot any evidence to support those claims? You seem to be jumping to conclusions there.
Firmware are relatively small piece of software that can be thoroughly debugged, unlike large software such as Windows which are bound to have bugs.
Posted on Reply
#27
Mussels
Freshwater Moderator
ZubasaFirmware are relatively small piece of software that can be thoroughly debugged, unlike large software such as Windows which are bound to have bugs.
relatively small piece of software that has to interact with literally thousands of combinations of hardware and software (OS's)

its nowhere near as simple as you seem to think it is. shit, seagate had similar issues last year with their mechanical drives.
Posted on Reply
#28
Zubasa
Musselsrelatively small piece of software that has to interact with literally thousands of combinations of hardware and software (OS's)

its nowhere near as simple as you seem to think it is. shit, seagate had similar issues last year with their mechanical drives.
Not really, an SSD only interacts with the storage controller with fix a set of commands.
It is not easy, but by no means impossible with proper testing if company doesn't rush their products to the market.
(Almost every tech company rushes their products these days. Seagate being one of them.)
Posted on Reply
#29
kid41212003
Isn't Corsair just recalled their F3 series a while ago? :laugh:

Nonetheless, I trust Intel's SSD over all other brands.

If you do your research, you will know that other brands have way higher failure rate compared to Intel
Posted on Reply
#30
Velvet Wafer
In my opinion, you cant trust about no new product these days... sadly, rushing new products onto the shelves has gotten a pretty normal business practice *sigh* :(
Posted on Reply
#31
95Viper
Just a little update here:

8/13 Update on "Bad Context 13x Error" for Intel SSD 320 Series

Quote from above link.
Status:

Intel has reproduced, identified root cause, and developed a firmware update which addresses the Bad Context 13x Error being discussed on the Communities site and elsewhere.

Response plan:

The new firmware update is in final validation testing and is targeted for release on Intel® Communities within the next two weeks. Intel takes firmware updates and issues of reliability very seriously and is taking extra steps to support a smooth release. We appreciate your patience.

Background:

For users unfamiliar with the issue, an Intel SSD 320 Series drive may exhibit a drive capacity of 8MB and an electronic serial # field containing a message of “BAD_CTX 0000013x” due to an unexpected power loss under specific conditions. Once this error occurs, no data on the SSD can be accessed and the user cannot write to or read from the SSD.


Rgds,
Scott
Intel Corporation
:)
Posted on Reply
#32
techtard
Did Intel fix this issue yet? I was eyeballing an Intel 320 to upgrade my x25-m. Was looking for some reliable and high capacity SSD based storage. I will not go OCZ since their sketchy bait and switch with 25nm vertex 2 series.
But this 8mb bug put a halt on that idea. Too bad, Intel is pretty reliable in the SSD dept.
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