Friday, June 8th 2018

NVIDIA Has a DisplayPort Problem Which Only a BIOS Update Can Fix

NVIDIA "Maxwell" and "Pascal" graphics architectures introduced support for modern display connectivity to keep up with the breakneck pace at which display resolutions are scaling up. The two introduce support for DisplayPort 1.4 and 1.3, however the implementation is less than perfect. Some of the newer monitors that leverage DisplayPort 1.4 or 1.3 standards don't function as designed on "Maxwell" (GeForce GTX 900 series) and "Pascal" (GeForce 10-series) graphics cards, with users reporting a range of bugs from blank screens until the operating system loads, to frozen boot sequences.

Unfortunately, these issues cannot be fixed by driver updates, and require graphics card BIOS updates. Luckily, you won't be at the mercy of lethargic AIC partners looking to limit their warranty claims by going slow on BIOS updates, or NVFlash rocket-science. NVIDIA released a tool which can detect if your graphics card needs the update, and then updates the BIOS for you, from within Windows. The app first unloads your driver, and flashes your graphics card BIOS (a process which must not be interrupted, lest you end up with an expensive brick).

Update: We have confirmation that the tool is intended for both reference-design and custom-design graphics cards.
DOWNLOAD: NVIDIA Graphics Firmware Update Tool for DisplayPort 1.3 and 1.4 Displays
Add your own comment

95 Comments on NVIDIA Has a DisplayPort Problem Which Only a BIOS Update Can Fix

#76
tulius
Well, I have the same VGA: Asus Strix ROG 1060 GTX 6b. Suddenly the DP port stopped working. Haven't tried with a new cable yet since there aren't much options here in Argentina.
Did change the NVidia software for the DIrectors and also updated the firmware with the NVidia FW updated tool.

Still no DP. Using now HDMI 2.0 with 2k and 120 hz instead 144hz available on my monitor.
Posted on Reply
#77
meowmeo
I am trying to get my card to support DP 1.3/1.4 using the NVIDIA DisplayPort firmware updater. However I get an error: "The GPU firmware could not be updated" with no error code. I am on latest driver and bios of the card to my knolwedge, I have tried rebooting. This patcher does not work. BIOS: 86.02.39.00.22 [UEFI]. Driver: 31.0.15.2698 (GeForce 526.98). GOP: 30006. I am dual-booting Windows 11/Ubuntu. Tool downloaded from www.nvidia.com/en-us/drivers/nv-uefi-update-x64/ for Windows 11.

Card is ASUS TURBO GTX 1080 Ti. Please advise, thank you.
Posted on Reply
#78
Regeneration
NGOHQ.COM
meowmeoI am trying to get my card to support DP 1.3/1.4 using the NVIDIA DisplayPort firmware updater. However I get an error: "The GPU firmware could not be updated" with no error code. I am on latest driver and bios of the card to my knolwedge, I have tried rebooting. This patcher does not work. BIOS: 86.02.39.00.22 [UEFI]. Driver: 31.0.15.2698 (GeForce 526.98). GOP: 30006. I am dual-booting Windows 11/Ubuntu. Tool downloaded from www.nvidia.com/en-us/drivers/nv-uefi-update-x64/ for Windows 11.

Card is ASUS TURBO GTX 1080 Ti. Please advise, thank you.
Try using ASUS Live Update utility to update your VGA BIOS.
Posted on Reply
#79
meowmeo
I also followed the first post of this thread to flash new GOP, and when I dump my bios using GPU-Z it says its latest GOP, but mobo BIOS doesn't and it still doesn't work. Any tips for how to manually flash GOP? Live update utility wont flash GOP.
Posted on Reply
#80
Regeneration
NGOHQ.COM
meowmeoI also followed the first post of this thread to flash new GOP, and when I dump my bios using GPU-Z it says its latest GOP, but mobo BIOS doesn't and it still doesn't work. Any tips for how to manually flash GOP? Live update utility wont flash GOP.
Try to flash the original VBIOS:
www.techpowerup.com/vgabios/191328/asus-gtx1080ti-11264-170317

Reboot and then try the Nvidia firmware update tool.

www.nvidia.com/en-us/drivers/nv-uefi-update-x64/

Make sure you run it as admin, and try it a few times.

If it doesn't work, try to revert to Nvidia drivers version 370 and then try again.
Posted on Reply
#81
Finalizje
For several days I have been struggling with a problem when I start the game csgo / apex legends and turn off the monitor and after restarting the game is launched in the window. I noticed this after changing from MSI GTX 1050ti to MSI GTX 1070 gaming x. (I also read that this problem can occur when you have Teamviwer, MSI Afterburner - because I used these programs the day before noticing the problem, I uninstalled these programs). Of course, I removed the drivers that were with MSI GTX 1050ti with Display Driver Uninstaller and reinstalled + new current Nvidia drivers. In the csgo game, I have a resolution of 16:10 1440x1080 and the game is set to full screen, and in the desktop, the resolution is 1920x1080 and the scaling mode is full screen. Someone may know a solution.
I installed the nvidia one, but it didn't work, I have no idea.



I5-8400, MSI GTX 1070, 8GB RAM, 240GB SSD, Asrock b360m pro 4 motherboard, SilentiumPC 500W power supply, Monitor iiyama g-master g2470hsu.

When I installed this add-on from nvidia, it didn't show me something like in this picture
Posted on Reply
#82
Mussels
Freshwater Moderator
The graphics card simply crashing can cause that behaviour
Is it an instant failure, do other games work?

If the displayport updater didnt solve your issue, this thread isn't the place for you to get your help - make a new thread with all these details
Posted on Reply
#83
Finalizje
MusselsPo prostu awaria karty graficznej może powodować takie zachowanie
Czy to natychmiastowa awaria, czy inne gry działają?

Jeśli narzędzie do aktualizacji DisplayPort nie rozwiązało problemu, ten wątek nie jest miejscem, w którym można uzyskać pomoc — utwórz nowy wątek ze wszystkimi tymi szczegółami
to sie dzieje w grze csgo i apex legends ale tylko gdy wylączone i włącze monitor
Posted on Reply
#84
Mussels
Freshwater Moderator
English
Posted on Reply
#85
Finalizje
this happens in csgo and apex legends but only when the monitor is off and on
Posted on Reply
#86
mike246
anyone else having this iusse? trying to update on Asus strix 1080 a8g
Posted on Reply
#87
Mussels
Freshwater Moderator
mike246anyone else having this iusse? trying to update on Asus strix 1080 a8g
Do you have nvidia drivers installed?
Posted on Reply
#88
mike246
MusselsDo you have nvidia drivers installed?
yeah, I updated to most recent vbios thinking that was the issue after couple days trying with the bios the card had installed. I updated it this morning along with the most current Nvidia drivers and still the problem persists
Posted on Reply
#89
Mussels
Freshwater Moderator
that new bios may be why it's not working, the bios may have a fix included
Posted on Reply
#90
mike246
Musselsthat new bios may be why it's not working, the bios may have a fix included
it would seem that way but the "failed to update gpu" message was showing long before the update. I thought cause the vbios was out of date that would be the cause of it failing, the vbios it was on came out in 2016 and the most up to date one came out in 2017 with the display port fix coming out in 2018 so it looks unlikely that the vbios coming out a year before would include the fix. really stumped. another under states he had same issue relating to core isolation being turned on in win11 but that option doesn't even show in my settings
Posted on Reply
#91
Mussels
Freshwater Moderator
core isolation wont show if you have virtualisation disabled in your BIOS, iirc
(Which is default on my ryzen setups, at least)
Posted on Reply
#92
mrvomit
hallo , i did try the tool for my 1080ti zotac original firmware , after reading about possible problems with monitors ( looking for a new one so it was a pure chance) .
I got the system checked and then "error ", as some screnshots here show too. I rebooted as suggested by the tool...aaaad ZAAC screen went 800x600 ( heck tools) without any other resolution available .. After fiddling i discovered in panel control that the videocard was deactivated ( by the tool most probably ) . Re-enabled, restarted , it looks ok for now , re-run the Nvidia tool and said "no update" needed.
How i can check that the tool did not mess up and i have correct firmware gpu ? Cause i fear a bit that tool since it messed already , just want to check with some other utility if possible .
in Nvidia panel control i did not find any related info.
Posted on Reply
#93
Mussels
Freshwater Moderator
mrvomithallo , i did try the tool for my 1080ti zotac original firmware , after reading about possible problems with monitors ( looking for a new one so it was a pure chance) .
I got the system checked and then "error ", as some screnshots here show too. I rebooted as suggested by the tool...aaaad ZAAC screen went 800x600 ( heck tools) without any other resolution available .. After fiddling i discovered in panel control that the videocard was deactivated ( by the tool most probably ) . Re-enabled, restarted , it looks ok for now , re-run the Nvidia tool and said "no update" needed.
How i can check that the tool did not mess up and i have correct firmware gpu ? Cause i fear a bit that tool since it messed already , just want to check with some other utility if possible .
in Nvidia panel control i did not find any related info.
The tool does disable the display while attempting to update, if the flash had gone wrong you'd have a dead GPU. you're fine.


I don't know what changed but i cant run the update on any GPUs here either, it's like it doesnt work on modern windows 11 or drivers.
Posted on Reply
#94
mrvomit
MusselsThe tool does disable the display while attempting to update, if the flash had gone wrong you'd have a dead GPU. you're fine.


I don't know what changed but i cant run the update on any GPUs here either, it's like it doesnt work on modern windows 11 or drivers.
I have an older os , helped most probably. but i did not received any "update done" message . Just when i did try second time it said "no need for update " after the reboot ( but before boot said "impossible to update" so really no clue , my gpu sure was not updated by me before ) , though skipped any other message .
Anyway also infos on nvidia site is wrong , providing it says " check and eventually LET YOU" update , the tool started and i had no mean of "choosing " anything ,system check and then error . So wonder if actually updated , or just labeled like so. But at least NO TROUBLES added EITHER ,lol
Posted on Reply
#95
mrvomit
MusselsThe tool does disable the display while attempting to update, if the flash had gone wrong you'd have a dead GPU. you're fine.


I don't know what changed but i cant run the update on any GPUs here either, it's like it doesnt work on modern windows 11 or drivers.
did you try to edit proprieties of .exe file flagging "compatibility mode" ( for win 7 or whatever) and then to run it as administrator?
Posted on Reply
Add your own comment
Nov 23rd, 2024 03:04 EST change timezone

New Forum Posts

Popular Reviews

Controversial News Posts