Dell U2410 dead pixel:(

boomstik360 · Feb 14, 2011

I just received my u2410 from fedex less than an hour ago and set it up, it looks gorgeous until I put up a black screen and there is a nice stuck white pixel in the mid left side of the screen

does Dell do anything about that?

I believe it is stuck because it is white.

francis511 · Feb 14, 2011

Tried rubbing it/flashy screen apps ?

cadaveca · Feb 14, 2011

Yes, you can do something. Call 'em up.

Zero Bright Pixels: Under Dell's Premium Panel Guarantee2, you will receive a free panel exchange should even one bright defective pixel appear on the screen during your Limited Hardware Warranty period.

http://accessories.dell.com/sna/pro...ynoteSearch&baynote_bnrank=5&baynote_irrank=0

micropage7 · Feb 14, 2011

ive ever read that technically there would 1 or 2 dead pixel on each lcd monitor
just test it again, if its many you could consider rma it

boomstik360 · Feb 14, 2011

on the phone now, woohoo outsourcing to india.

whitrzac · Feb 15, 2011

boomstik360 said:
on the phone now, woohoo outsourcing to india.

can you here the other 100+ reps in the room(from other companies) like western digital?

boomstik360 · Feb 15, 2011

whitrzac said:
can you here the other 100+ reps in the room(from other companies) like western digital?

LOL Yes it was extremely loud. Lots of people in the background. It was ridiculous how many times I was transferred to what was supposed to be the right people. Then the call dropped and I had to go through it all again but finally we got it figured out. There was 5 different people from India, 1 from England I believe, and the last lady said she was from El Salvador.

So I am getting a refund because they said that this monitor is out of stock. To UPS it goes tomorrow. I think I might try a different IPS Panel monitor now. This doesn't seem all fantastic like everyone was saying. I mean the viewing angles a definitely better than my 21.5" ASUS but other than that it looks relatively similar. I'll try some games.

theeldest · Feb 16, 2011

Just bump up to the U2711. ;-)

boomstik360 · Feb 16, 2011

I went with a refund. You know what is ridiculous? They told me that they could not do a replacement for one bad pixel but yet they have the zero bright pixel guarantee on their website? I was like come on that is guaranteed how can you not do that? They wouldn't though so whatever, they finally said they could not because they were no longer stocking this monitor. Ha my butt. Just got a refund and will go with a different brand

FreedomEclipse · Feb 16, 2011

thats a pitty. I have have had the Privilege of using some of Dell's Ultra sharp monitors in the past at work and they were really quite nice.

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Dell U2410 dead pixel:(

boomstik360

francis511

cadaveca

My name is Dave

micropage7

boomstik360

whitrzac

boomstik360

theeldest

boomstik360

FreedomEclipse

~Technological Technocrat~

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