Logitech Announces G303 Daedalus Apex Performance Edition Gaming Mouse

[btarunr]

Logitech, a leading innovator of gaming peripherals, today introduced its newest Logitech G mouse, the Logitech G303 Daedalus Apex Performance Edition Gaming Mouse. Designed based on feedback from the gaming enthusiast and eSports community, the Logitech G303 features the Logitech G exclusive Delta Zero optical sensor technology for precision targeting, and metal spring button tensioning system in a lightweight, compact form.

"The community sent us a clear message that they wanted the lightweight, symmetrical design of our G302 combined with the amazing sensor in our G502," said Ujesh Desai, vice president and general manager of the Logitech gaming business. "We took this feedback and built a mouse that was tuned and tested by pros to help ensure improved accuracy, comfort and performance. Thanks to you and this feedback, we've built an amazing product."



The Logitech G303 features one of the most advanced optical sensors available in gaming mice today and reflects Logitech's ongoing commitment to leveraging science to design products that help gamers win. The Logitech G303 also incorporates RGB customizable lighting color and brightness to match your style, system or environment.

"The G303 Daedalus Apex gives us a definite advantage," said Sean "sg@res" Gares of Cloud9, CS:GO. "This mouse offers a comfortable feel with a lightweight, ambidextrous grip."

Advanced Optical Sensor
This performance-oriented mouse features Logitech's best optical sensor for maximum tracking accuracy. Our exclusive Delta Zero optical sensor technology minimizes speed-related accuracy variance, commonly known as "mouse acceleration," for improved accuracy and precision targeting. Combining a huge DPI range of 200 all the way up to 12,000 with zero smoothing, this mouse delivers unparalleled tracking performance and responsiveness, and tracks movement at 300 inches per second. The optical sensor can also be tuned to achieve optimum lift-off distance and maximum tracking speeds on any gaming surface, so you can always get the best possible tracking response.

Performance-Driven Design
The Logitech G303 delivers the utmost accuracy, responsiveness and performance in a lightweight, compact and durable design. The Logitech G exclusive metal spring tensioning system reduces pre-travel, resulting in improved button responsiveness and feel. The left and right click buttons have also been tested for 20 million clicks - which is the equivalent of a top professional gamer practicing 10 hours per day for two years - so you can confidently game for hours on end.

RGB Customizable Lighting
For maximum visual appeal, full-color RGB lighting on the Logitech G303 projects light onto your mouse pad and can be customized from a palette of up to 16.8 million colors. You can bring your mouse to life with "breathing" light patterns, or set your lighting to sleep when you aren't using your system.

Pricing and Availability
The Logitech G303 Daedalus Apex Performance Edition Gaming Mouse is expected to be available in the U.S. and Europe beginning in March 2015, for a suggested retail price of $69.99.

View at TechPowerUp Main Site

 

[PLAfiller]

WiFi Logitech, pls (that's 3rd in a row! wired mouse- G302, G303, G402). G602 is getting kinda old. Needs a rebooth- keep the shape, change the sensor and add a hyper scroll (optional).

 

[LogitechFan]

Think twice before purchasing anything from this company. Their ways have changed drastically. Logitech's customer service and warranty is nothing but a joke. Read their forum for other examples. They lie, ignore you and even steal your stuff!

http://forums.logitech.com/t5/Commu...-service-under-the-new-management/m-p/1370727

 

[P4-630]

Think twice before purchasing anything from this company. Their ways have changed drastically. Logitech's customer service and warranty is nothing but a joke. Read their forum for other examples. They lie, ignore you and even steal your stuff!

http://forums.logitech.com/t5/Commu...-service-under-the-new-management/m-p/1370727

Well I have a logitech nano wireless mouse and I must say I'm pretty happy with it, also I had a wireless keyboard from them, never had any problems with their products. However I don't have any experience with their customer service, hope I don't need it.

 

[LogitechFan]

I've just realized this section of their forum is INVISIBLE to non-registered users! Can you believe that?! I'm wondering why... oh maybe because it full of complains, that's why! Anyhow I made a screenshot for people to see.

And by the way, I posted it on March 1st. As of today, March 5th, still nothing, no reaction of any kind from Logitech (forums or their support ticket).

Well I have a logitech nano wireless mouse and I must say I'm pretty happy with it, also I had a wireless keyboard from them, never had any problems with their products. However I don't have any experience with their customer service, hope I don't need it.

 

[erixx]

I've just realized this section of their forum is INVISIBLE to non-registered users! Can you believe that?! I'm wondering why... oh maybe because it full of complains, that's why! Anyhow I made a screenshot for people to see.

And by the way, I posted it on March 1st. As of today, March 5th, still nothing, no reaction of any kind from Logitech (forums or their support ticket).

MOST COMPANIES HAVE FORUMS TO CHAT BETWEEN USERS, not for real Service! Contact directly their Customer relations department.
Same applies for, p.e. Asus forums, and many others. But there are exceptions also.

 

[LogitechFan]

MOST COMPANIES HAVE FORUMS TO CHAT BETWEEN USERS, not for real Service! Contact directly their Customer relations department.
Same applies for, p.e. Asus forums, and many others. But there are exceptions also.

I'm not using their forum for a warranty claim, I'm using their dedicated customer support system. I can post a screenshot from it as well, but I need to remove some personal info first from the screenshot. The forum post was just a cry out loud type of reaction, trying to get attention to the case.

 

[rtwjunkie]

Well, I am very happy with my G500 wired gaming mouse. So happy that I have a backup I bought. I've never had a bad logitech mouse. I still have an MX-518 that is almost ten years old, and it still works perfectly. I am now in my 3rd year with my G500.

 

[CrAsHnBuRnXp]

Think twice before purchasing anything from this company. Their ways have changed drastically. Logitech's customer service and warranty is nothing but a joke. Read their forum for other examples. They lie, ignore you and even steal your stuff!

http://forums.logitech.com/t5/Commu...-service-under-the-new-management/m-p/1370727

Id buy Logitech mice over Razer any day. Never had an issue with any of my Logitech products. Ever.

I've just realized this section of their forum is INVISIBLE to non-registered users! Can you believe that?! I'm wondering why... oh maybe because it full of complains, that's why! Anyhow I made a screenshot for people to see.

And by the way, I posted it on March 1st. As of today, March 5th, still nothing, no reaction of any kind from Logitech (forums or their support ticket).

Stop bashing. No one cares about your one mans opinion. They are a reputable company.

 

[Chaitanya]

Well I have a logitech nano wireless mouse and I must say I'm pretty happy with it, also I had a wireless keyboard from them, never had any problems with their products. However I don't have any experience with their customer service, hope I don't need it.

Logitech has actually been a shitty company when it comes to after sales service for last 10 years or so. They also tend to use hazardous material for making products which can endanger users health. Their service centres in India swindle users out of high products which are sent for service, which means you will always get a product that is not only cheaper but also lower in functionality to one sent in.
In general though you should also avoid logitech like a plague.


Here are pics of G35 which was had started to show signs of fungus within 6 months of use and that barely 1-2hr or daily use. I live in Pune which is predominantly dry throughout the year.

 

[rtwjunkie]

They also tend to use hazardous material for making products which can endanger users health.

LMAO! I highly doubt you'll find many computer parts made with materials that aren't hazardous to humans.

 

[RejZoR]

I disagree. Button mechanism got broken for my Backspace key on UltraX keyboard. Local Logitech service center (which is for the entire Southern Europe region) sent me a new one without asking for serial number or proof of purchase. I just sent them an e-mail and in like 3 days, I got the plastic mechanism. Replaced it and I'm still using that keyboard. One of the reasons why I've bought their top end Proteus wired mice. Because I know it's a quality product with good support.

 

[Chaitanya]

LMAO! I highly doubt you'll find many computer parts made with materials that aren't hazardous to humans.

true, but unlike headsets, keyboards or mouse most PC components don't come into direct contact with skin of the user. that G35 is just one of the logitech headsets that I have owned or sold which had fungal growth within short usage periods. worst part was each of those was denied warranty by Logitech, a simple replacement of earcup would have done the job. Logitech has gone down the drain in last few years, with no signs of turning a stone.

 

[rtwjunkie]

true, but unlike headsets, keyboards or mouse most PC components don't come into direct contact with skin of the user. that G35 is just one of the logitech headsets that I have owned or sold which had fungal growth within short usage periods. worst part was each of those was denied warranty by Logitech, a simple replacement of earcup would have done the job. Logitech has gone down the drain in last few years, with no signs of turning a stone.

Well, I can accept your perspective of why you feel like you do. But it's better to start a thread than to bash in a new product announcement, don't you think?

 

[Chaitanya]

Well, I can accept your perspective of why you feel like you do. But it's better to start a thread than to bash in a new product announcement, don't you think?

I have tried complaining about the terrible service and possible scams to Logitech India staff(sales managers and head of west India) for years now, but its like banging head against a brick wall. They are living in a bubble that they are the best and can get away with anything(even pricing exhorbitantly for poor quality products, in India over a period of last 3 years pricing of logitech products have gone up by 100% while INR lost 20% against US$). Now I think bashing every single product announcement from Logitech is the best way to spend time on internet. Also sadly here in India Logitech has outsourced service centre to a 3rd party distributor, who also provides service for Asus so I even avoid using Asus products in PCs builds that I do. Luckily never had any issued with Asus products so dont bash their product announcements, but just to avoid any unpleasant situations with service centre I stay away from Asus products.

 

[remixedcat]

• IKR thier ticketing system doesn't even work right in firefox anymore. told them about it and they ignore me. they should have left that alone. but no they messed it up prolly on purpose to discourage people from making tickets! Also they take fucking forever. When I worked for IPS I was way faster and I took on average 65-80 tickets a day and I even managed to get to 23 when I had bronchitis and could barely freakin breathe... so no excuse for thier reps to take 12 DAYS to respond to one of mine!
  TBH they spend too much money on sponsoring shit and prolly now outsource to the lowest "support reps" so they can have more moeny for flashy gaming events and shit.... that seemed to be when they started going down hill. The flashier events and such they were sponsoring and promoting and being a huge part of the worse thier actual support got

 

[Chaitanya]

• IKR thier ticketing system doesn't even work right in firefox anymore. told them about it and they ignore me. they should have left that alone. but no they messed it up prolly on purpose to discourage people from making tickets! Also they take fucking forever. When I worked for IPS I was way faster and I took on average 65-80 tickets a day and I even managed to get to 23 when I had bronchitis and could barely freakin breathe... so no excuse for thier reps to take 12 DAYS to respond to one of mine!
  TBH they spend too much money on sponsoring shit and prolly now outsource to the lowest "support reps" so they can have more moeny for flashy gaming events and shit.... that seemed to be when they started going down hill. The flashier events and such they were sponsoring and promoting and being a huge part of the worse thier actual support got

here in India, only Seagate, Gigabyte, few others use online ticketing system. Somehow that works great, sure you need to drop off the faulty product to service centre, but they make sure message you once the servicing is done. Also they have an app to track service. while for Logitech/Asus you have drop off the faulty product to service centre, after which they take anywhere from 5-6 weeks to issue a replacement. If you want service faster then you need to use abusive language, use legal threats or even threaten physical violence towards staff. Also that staff compulsively liar, arrogant and irresponsible ********.

 

[remixedcat]

wow that's bad

 

[semantics]

In the US logitech is still by far the easiest computer related company to deal with their customer service, they barely fight you on anything it's been this way in the US for a super long time. Outside the US i have no idea what their customer support is like.

 

[erixx]

Most importantly, I was in a hardware shop yesterday and took their flagship G mouse in my hand. Some of the extra buttons are not easy or intuitive, I don't know what kind of "pro-gamers" or "gaming-as a job-slaves" they have used during development

 

[NC37]

here in India, only Seagate, Gigabyte, few others use online ticketing system. Somehow that works great, sure you need to drop off the faulty product to service centre, but they make sure message you once the servicing is done. Also they have an app to track service. while for Logitech/Asus you have drop off the faulty product to service centre, after which they take anywhere from 5-6 weeks to issue a replacement. If you want service faster then you need to use abusive language, use legal threats or even threaten physical violence towards staff. Also that staff compulsively liar, arrogant and irresponsible ********.

If you live near their offices, you can just drop in and get something done on site. I've done this with Gigabyte, Viewsonic, and Cooler Master. Soo many companies have local offices in Cali.

 

[bogami]

Considering that i have G-502 is mouse too narrow for normal posture and tired players by holdingit .
For Martians with three fingers would provided an excellent mouse.
Everything else if it is so good has no more importance.

 

[GreiverBlade]

Think twice before purchasing anything from this company. Their ways have changed drastically. Logitech's customer service and warranty is nothing but a joke. Read their forum for other examples. They lie, ignore you and even steal your stuff!

http://forums.logitech.com/t5/Commu...-service-under-the-new-management/m-p/1370727

i had countless logitech devices and while most are still "like new" some had RMA and went under warranty exchange without any hiccups ...

case to case ... i feel sad for those who had problems ... but generalization is not mandatory (the quality is way above most of the other manufacturer, ie: Razer, i had bad experience with them: failures in chains and weird RMA response ... but i would no generalize on them either...)

they lie ignore and steal ... is limit a lie itself ... well i am Swiss (so is Logitech) and maybe where i am the customer service is better

WiFi Logitech, pls (that's 3rd in a row! wired mouse- G302, G303, G402). G602 is getting kinda old. Needs a rebooth- keep the shape, change the sensor and add a hyper scroll (optional).

eh? that's a joke? the G602 is getting old? no need for wifi ... the latency and response time of the G602 is more than enough (or even the G700/700s) not mentioning the G602 is more new than old ... and the sensor of it was one of the best i ever had even for a 2500 optical sensor ... my Trust GXT 166 is not bad (and pack a 16400dpi laser sensor) but feel less precise and sometime drop the tracking when i cross the grey lines on my Roccat Alumic xD (solution rotate the mate 90° left xD ) than the G602 was, i only changed because i needed 12 buttons and not 6 under my thumb xD (ok i could took a G600 but i already had one and wanted to test that GXT 166 )

 

[Dave65]

Id buy Logitech mice over Razer any day. Never had an issue with any of my Logitech products. Ever.


Stop bashing. No one cares about your one mans opinion. They are a reputable company.

This, I would never buy Razer again..Never had a problem with Logitech.

 

[Chaitanya]

If you live near their offices, you can just drop in and get something done on site. I've done this with Gigabyte, Viewsonic, and Cooler Master. Soo many companies have local offices in Cali.

In India things work differently, most of PC component makers have their offices setup just for marketing and fixing prices for Indian market. Sales and Service are outsourced to 3rd parties who usually import and distribute the products to smaller dealers. Outsourcing of after sales service is the biggest headache to keep track of India. Many of these manufacturers keep changing their service partners and many times their 1800 number also changes every few years or so.
Seagate, Gigabyte, Belkin, Sony, Brother, Lexmark, AMD, Transcend, Kingston and Biostar all have use Accel frontline as their service partner.
Logitech : Neoteric Informatique(better of three logitech partners), Ingram Micro, and RPTech India
Asus : Neoteric Informatique, Accel Frontline, Compuage Infocom, RPTech India, F1 Info solutions, Mac enterprises, and Regenersis for service(depending on product range service is outsourced to a different partner).
WD : I don't know the name of partner who handles service here, but their HDD drop centre is located in Neoteric premises
Netgear : RPTech India
Coolermaster : Acro Engineering
Thermaltake : Savera Marketing
Intel : Self owned

So now you have an idea how messed up after sales scenario for Computer components in India is. Over a period of 13-14 years I have dealt with every single one of those partners mentioned above. All my hatred, and anger with logitech has originated from one partner: RPTech India. RPTech India is supposed to provide service for majority of Logitech peripheral(Most of the "high end" devices are sent to this centre) also Asus motherboards, while rest handle entry level devices. Many people have been complaining about this service partner about scams, mistreatment, constant lying to logitech for ages to no avail. Even within the dealer network general reputation of this distributor with regards to business practices is also terrible.