"Not So Fast": Bungie Automatically Bans Destiny 2 PC Players With Overlays

[Mike0409]

I was just saying, they put themselves in a position to issue a statement, I wouldn't cut them any slack over this.
They could have done this analysis prior to starting banning people and then they could have answered any question promptly. But they chose not to.

Hate to say it but a lot of these systems rely on automation. No company has the staff to review/examine all bans or instances of a ban. They program the system and let it run, or program in a certain set of parameters such as stolen game keys. Then they filter out the mess when people being to report issues.

And analysis on a Day 1 launch? No one is going to be re-active on that, all pro-active responses.

I'm also reading that bans are being lifted now from a number of users on Bungies forums.

 

[Upgrayedd]

They want you banned so you go buy a 2nd copy. Its that simple. They will say "we told ya so, sorry" and you can't do anything about it except buy another copy. Ez $.

 

[Mike0409]

They want you banned so you go buy a 2nd copy. Its that simple. They will say "we told ya so, sorry" and you can't do anything about it except buy another copy. Ez $.

Except you can do something about it, and there are laws surrounding consumer purchases.. it's called the "Cooling-Off Rule" and allows 72 Hours (3 Days) from purchase to receive a refund.

 

[SPLWF]

Easy fix for this.

Class action lawsuit for the ones who were already banned, etc..

Everyone else should boycott this game and not purchase it AT ALL.

I'll tell my friends and cousins, that's like 10 people right there..spread the word...

 

[Prince Valiant]

It's a shame that games aren't retail anymore. Bungie could learn the very harsh lesson of mass returns.


On the bright side, at least they aren't trying to sue people like Epic is or Blizzard did.

 

[Upgrayedd]

Except you can do something about it, and there are laws surrounding consumer purchases.. it's called the "Cooling-Off Rule" and allows 72 Hours (3 Days) from purchase to receive a refund.

It will say it somewhere, very fine print, about 2 sized font. "Any unauthorized programs/scripts etc running while the Bungie Anti-cheat is active will result in permaban".. I Ireally hope not though. Im just glad I have no interest in this game.

 

[cadaveca]

So, when will a user here get banned? Until that happens...

 

[RejZoR]

Except you can do something about it, and there are laws surrounding consumer purchases.. it's called the "Cooling-Off Rule" and allows 72 Hours (3 Days) from purchase to receive a refund.

Not just not buy this game but not buy ANY game from Bungie EVER again. Only that way we can teach greedy companies and their dumb busines practices. I'm doing this with Ubisoft for years and I don't miss any of their shit.

If you just bitch on forums and then buy their stuff again, you're a hypocrite and an idiot. There are enough developers and publishers as well as games that you can easily do this where they can't afford mass loses of consumers.

EDIT:
Also, has Bungie never heard of whitelisting? They could easily whitelist MSI Afterburner and other known clean stuff. Valve does that. All serious developers do this for their anti-cheat.

 

[thesmokingman]

Glad I didn't throw any duckats their way.

 

[Manu_PT]

And this is how you DONT do to stop hacking. And some PC gamers still say hacking is not a problem no PC lmao, laughable. Companies are desperate. Look what´s happening on fortnite and pubg

 

[Th3pwn3r]

Not just not buy this game but not buy ANY game from Bungie EVER again. Only that way we can teach greedy companies and their dumb busines practices. I'm doing this with Ubisoft for years and I don't miss any of their shit.

If you just bitch on forums and then buy their stuff again, you're a hypocrite and an idiot. There are enough developers and publishers as well as games that you can easily do this where they can't afford mass loses of consumers.

EDIT:
Also, has Bungie never heard of whitelisting? They could easily whitelist MSI Afterburner and other known clean stuff. Valve does that. All serious developers do this for their anti-cheat.

After reading this I don't think I know what a hypocrite is.

 

[Mike0409]

Not just not buy this game but not buy ANY game from Bungie EVER again. Only that way we can teach greedy companies and their dumb busines practices. I'm doing this with Ubisoft for years and I don't miss any of their shit.

If you just bitch on forums and then buy their stuff again, you're a hypocrite and an idiot. There are enough developers and publishers as well as games that you can easily do this where they can't afford mass loses of consumers.

EDIT:
Also, has Bungie never heard of whitelisting? They could easily whitelist MSI Afterburner and other known clean stuff. Valve does that. All serious developers do this for their anti-cheat.

A consumer will do what they want at the end of the day. Those that were marked with the unforeseen ban hammer will have a bitter taste for Bungie for the formidable future. A lot of consumers might have their faith restored once the issue is identified and fixed the explanation given to the public.

Your assuming that Bungie doesn't do whitelisting, where in fact they very well could. Facts and data need to be presented and validated before drawing any conclusions as to what caused this shit show to kick off. The forums are a melting pot of truth and bullshit right now.

 

[RejZoR]

People don't just get mass banned for no reason. And this isn't some indie garage developer with 2 people working on a project, they are a AAA developer.

 

[ZoneDymo]

Ban first, explain rules or offer options later, its the new Bungie way

 

[Mike0409]

People don't just get mass banned for no reason. And this isn't some indie garage developer with 2 people working on a project, they are a AAA developer.

No people do not get mass banned for no reason. The details will come out once the root cause is identified, a fix has been prepared and then an announcement will be made.

You can't even compare this to a indie developer working out of a garage as they don't have the layers of complexity going into their development that Bungie has. On top of it, just because your a AAA developer doesn't mean everything works 100%. Especially in the PC market where software and hardware is completely customized, this isn't a closed architecture like a PS4/Xbox.

 

[bug]

No people do not get mass banned for no reason. The details will come out once the root cause is identified, a fix has been prepared and then an announcement will be made.

You can't even compare this to a indie developer working out of a garage as they don't have the layers of complexity going into their development that Bungie has. On top of it, just because your a AAA developer doesn't mean everything works 100%. Especially in the PC market where software and hardware is completely customized, this isn't a closed architecture like a PS4/Xbox.

Stop being that dense.

This has nothing to do with root cause analysis, it's about user grief that could have been easily avoided.

 

[TheLaughingMan]

If someone wants to get me the game, I will gladly get banned since 3 of those programs run on my PC 24/7.

 

[thesmokingman]

Hey, on second thought this is a genius way to reduce the load on your overtaxed servers!

 

[Mike0409]

Stop being that dense.

This has nothing to do with root cause analysis, it's about user grief that could have been easily avoided.

Not sure why you think I am being dense. I appreciate it tho, as I am thick headed!

How do you stop user grief on an unforeseen problem? Can you rectify grief without having an understanding of the issue at hand?

 

[lexluthermiester]

Glad I'm not alone. Had no clue why I was banned. Demanded a refund and when refused, I called my card company who instantly reversed the transaction. Bungie needs to pull their head out of their bum and start doing things the right way.

 

[Assimilator]

And this, ladies and gentlemen, is why you don't preorder games, or buy them on release day.

 

[dwade]

Can't blame Bungie. Too many damn cheaters on the PC is why I prefer the superior multiplayer experience on consoles.

 

[PopcornMachine]

Was really thinking about getting this game. Not going to happen now.

Just amazing business decision by a game company. Just about every PC gamer uses one of these things.

Afterburner? Who doesn't use that. Might as well not issue a PC game.

Hopefully hurts the company bad. Real bad.

 

[SomeOne99h]

Hahaha!

Shawctober
@ShockAndShaw
PC Project Lead at Bungie. Titan. Rogue. Husband. Dad. Maker.

"We do block programs from pushing their code into our game. Most overlays work like that. We don't ban for that tho. That's internet BS."

8:50 PM - 24 Oct 2017

Source:
https://twitter.com/ShockAndShaw/status/923033887269257216?ref_src=twsrc^tfw

 

[lexluthermiester]

Can't blame Bungie. Too many damn cheaters on the PC

Oh yes we can blame them for what amounts to shitty DRM. And this kinda of problem is no excuse for treating paying customers like criminals. This is one more reason why I love GOG.

why I prefer the superior multiplayer experience on consoles.

Consoles don't offer keyboard and mouse support, ATM. There are a great many gamers who will not play FPS type games without that functionality. For FPS games, controllers are irritatingly clunky and cumbersome by comparison. Some games work well with a controller and indeed require it for best experience. FPS and RTS type games are not in that group. Additionally, not everyone cares[at all] about multiplayer functionality. Some of us buy games to enjoy a good story and adventure.