hp pavilion Gaming Desktop 690-0024 Help

[Dirty Gromp]

Hello so when i start playing games like rainbowsix and borderlands 2 the case starts to heat up pretty bad, rainbow six heats it up most, and in borderlands i get really bad fps drops, when it says i can run it at high settings, im really new to desktops and would appreciate any help with this, Thank you. ( Also here is a link to it so you can look at it for yourself https://support.hp.com/us-en/document/c06124756 )

 

[natr0n]

See if you can remove the case door and then play. That case doesnt have enough airflow to cool it during gaming.

*Only do this if you are competent.

 

[Deleted member 24505]

Not a single case fan, shocking

 

[Dirty Gromp]

i got it as a gift, and it cant even run borderlands 2 normally without fps drops i get cpu temps around 49c and i think that is ok but i get fps drops like crazy from 100 to 40, and i dont know why even when i lower the setting the same thing happens.

 

[biffzinker]

i got it as a gift, and it cant even run borderlands 2 normally without fps drops i get cpu temps around 49c and i think that is ok but i get fps drops like crazy from 100 to 40, and i dont know why even when i lower the setting the same thing happens.

Only one channel out of the two is occupied with a DDR4 2666 MHz stick. Ideally you want Dual Channel which means a stick in both slots. Could be why the frame rate is fluctuating besides a overheating GPU.

 

[Fizban]

49 C on your cpu isn't an issue at all.

The GPU might still be overheating though, but overheating issues are pretty rare in desktops. I'd actually guess you have a background process causing issues, potentially something causing hard drive reads to cause the slowdown actually as Borderlands 2 is a big world that is dynamically loaded as you move around as opposed to it being pre-loaded as in games with loading screens between areas.

 

[Dirty Gromp]

i did buy another stick of ddr4 ram so i have 16gb, and what should i do about the overheating gpu, the only background process i have are discord and wallpaper engine

 

[E-Bear]

i did buy another stick of ddr4 ram so i have 16gb, and what should i do about the overheating gpu, the only background process i have are discord and wallpaper engine

Could change the thermal paste for new one and clean the fan. If you are really good at metal working you can cut holes for exhaust fans on that mesh type on side panel to pull out the heat

 

[Dirty Gromp]

i am very very very new to desktops, so doing any of that i would prob fuck it up tbh, if the worst case what is a good budget gaming desktop/laptop?

 

[NdMk2o1o]

Download GPU-Z, enable logging feature, play game. Tell us what GPU temps are. while gaming.

 

[Dirty Gromp]

okay heres it just with discord and google open

 

[Caring1]

download and install HWMonitor if you don't have it already, that will show CPU and GPU temps so we can determine if temps are an issue.
As mentioned it may just be because it is an open world player and large maps require more GPU intensive work, lowering frame rates.

 

[Dirty Gromp]

Heres the temps of me going into borderlands for a little bit

 

[Caring1]

Heres the temps of me going into borderlands for a little bit View attachment 119969

Your GPU's fan speed is static at 30% it should increase under load.

 

[Dirty Gromp]

How would i fix that?, and i see this why do i have this too?

 

[NdMk2o1o]

8gb or 4gb 580?

Your GPU's fan speed is static at 30% it should increase under load.

Temp was pretty linear so it likely did increase as temp rised though slowly, my 580 doesnt even turn on the fan until 60c and even then it sits at like 20-25% which still keeps it under the threshold

How would i fix that?, and i see this why do i have this too? View attachment 119970

that's your 2400g's IGP, nothing to be alarmed about.

 

[Dirty Gromp]

its a 4gb

 

[NdMk2o1o]

its a 4gb

Was this a used system? I'm sure 4GB 580 max memory clock should be 1750mhz, 8GB is 2000mhz and your 4GB 580 is showing 1950mhz vram, looks like the GPU could have been used for mining and modded upon 1st glance, usually involves lower gpu clocks and higher than normal vram clocks

 

[Dirty Gromp]

i dont think so from what im told my parents got it new from best buy

 

[NdMk2o1o]

I don't know a 4GB 580 that ships with 1950 vram, can you dump the vbios using GPUZ and upload it here?

 

[Dirty Gromp]

where would i find that in the graphics tab? just take a screen shot of that?

 

[Fizban]

Those temps look perfectly fine. I couldn't remember how well Borderlands 2 ran in regards to optimization, so I installed it and played it a bit on my laptop. My lowest fps drop was down to 90 fps, so dips to 40 definitely seem unexpected.

My GPU should be "fairly" similar to a 580 in performance.

 

[NdMk2o1o]

Open GPU-Z, click on the little arrow coming out of the box that's located roughly in the upper middle of the right hand side of the main GPU-Z screen, save to file, and then create a zip folder with the file you just saved in it and use the upload function on TPU

Those are definitely not normal 580 clocks for GPU or vram.

 

[Caring1]

HP has their own BIOS.
https://www.techpowerup.com/vgabios/193556/193556
https://www.techpowerup.com/vgabios/199641/199641

 

[Dirty Gromp]

I think this is it?