MSI Issues Clarification on Next-Gen AMD CPU Support on 300-series Motherboards

[vMax65]

There is a big difference between wanting to make a profit and being greedy in a inappropriate way. Making and selling a great product in one thing. Deliberately sabotaging a product to sell more of another product is shady, dishonest and in some places unlawful. That's the difference. Let it sink in..

As usual you are thinking in terms of me, me, it's me and myself and the biggest elephant in the room EGO where you conflate a personal dislike (as clearly injected in the article with the greedy term) with everything else....i.e. if I don't like it then that is it.......no proof required!! You use word like shady and dishonest and even stronger unlawful and yet cannot back anything up with any proof whatsoever. Here you actually have a choice, to buy or not to buy regardless of what they charge or what you think and most importantly, no one has a gun to your head!!! shocker that!....Remember, if they were all the things you say (and without any proof mind you on MSI as they came out immediately and said that was a mistake) they would be finished as a business and yet, they have happy customers across the globe and they make millions..

 

[R-T-B]

That is your opinion, and you're welcome to it...

It isn't my opinion. I was training to be a Journist and this is factually what you are taught not to do. I'm presently trying to find what an official link to back it up, but Journalism is an awesome exclusive club that if you do not graduate they make it hard to find anything.

But that is brow beating. Come on man, you're better than that.

It isn't when they are literally the same negative class of words.

 

[TheOne]

This ended about how I was expecting it to.

 

[ssdpro]

Erroneous rumor coming from a reddit post from an anonymous user... who could have ever guessed it probably isn't accurate? This was so simple.. all that was needed was some basic diligence.

 

[vMax65]

Erroneous rumor coming from a reddit post from an anonymous user... who could have ever guessed it probably isn't accurate? This was so simple.. all that needed done was some basic diligence.

Absolutely agree..

 

[lexluthermiester]

As usual you are thinking in terms of me, me, it's me and myself and the biggest elephant in the room EGO where you conflate a personal dislike

Irony, far out.

I am confused, are some users and the editor of this article trying to say a tier one customer service rep is an official source of future company policy or forward-looking statements?

No, what we're saying is that the statement was made by an employee of MSI to a customer and that the statement stands as valid until corrected by MSI.

Erroneous rumor coming from a reddit post from an anonymous user... who could have ever guessed it probably isn't accurate? This was so simple.. all that was needed was some basic diligence.

Except that MSI acknowledged the statement and offered information about it, meaning that they know it came from them and they wanted to make things clear for the public.

Absolutely agree..

Because of course you would..

 

[ssdpro]

No, what we're saying is that the statement was made by an employee of MSI to a customer and that the statement stands as valid until corrected by MSI.

That doesn't make any sense. You can't possibly believe a CSR should have the same training as the CEO, CFO, COO, Director of Marketing, etc? I get TPU is here to generate traffic and clicks, I certainly keep coming and they did achieve that with the previous article. There is however professionalism and the common good. All that needed to happen was a simple phone call or email with a question to verify this reddit rumor. As it stands this made MSI and AMD look really bad.

 

[notb]

Really guys, get some tea and relax over a book.
Some of you would like TPU to look like serious press.
Some of you would like TPU to be a tabloid.
It can't be both.

Some of you are happy with the direction TPU took lately.
The rest has to calm down and tolerate it or find another website, if they have moral issues reading/supporting this one. There's no way to reconcile.

 

[rtwjunkie]

Keep up with personnel attack on fellow TPU member. You obviously never held any relative position in real life to understand what is being discussed here. You are till utterly defending someone who already admitted to being guilty in this case its MSI. Besides MSI already acknowledge their mistake and provided with us updated information.

Are you confronting a TPU journalist who work hard to publish tech news and let you become part of the community. And here you are attacking another.

How else would I KNOW, unless I am familiar in a personal way as to what levels of employee in most professional organizations are allowed to speak in a manner that would hurt an organization? What to say and what not to say are extremely important.

Lmao. No, not a personal attack, it is an observational assessment of your outlook on the working world based on your responses.

 

[lexluthermiester]

You can't possibly thing a CSR should have the same training as the CEO, CFO, COO, Director of Marketing, etc?

No I don't. What happened is clear. An MSI tech support rep made a statement(likely one they were directed to make), word of that statement got out and it became an issue. TPU's btarunr reported on it and made a statement based on the only conclusion one could arrive at if the information was correct. The report was factual. Btarunur's take on it was a solid theoretical conclusion based on known information. MSI then acknowledged the statement made by the tech support rep and gave clarity to the situation.

 

[R-T-B]

I would clarify I did not mean my comment as a personal attack at bta either. It was more meant to illustrate my complaint with an example from the worst of the worst.

He hasn't quite made it to the point of "woman gives birth to horrific goat demon" type articles so no, I'm not ACTUALLY comparing him to the worst press in the world. I'm just saying, he's treading a dangerous road.

That said this is too toxic for me so I'm out for now. Apologies if I contributed at all.

 

[vMax65]

[QUOTE="lexluthermiester,

Except that MSI acknowledged the statement and offered information about it, meaning that they know it came from them and they wanted to make things clear for the public.

Look for the last time, the issue is not with reporting what someone said, that was absolutely fine...the issue is with how it was reported, calling companies like MSI and others 'Greedy'. In other words TPU became judge and jury before getting all the facts...If you cannot understand that, then one thing is clear, honesty, professionalism, integrity and most importantly fairness are all completely lacking from TPU journalists because they have clearly made up there mind before getting ALL THE FACTS!

 

[Deleted member 24505]

That doesn't make any sense. You can't possibly believe a CSR should have the same training as the CEO, CFO, COO, Director of Marketing, etc? I get TPU is here to generate traffic and clicks, I certainly keep coming and they did achieve that with the previous article. There is however professionalism and the common good. All that needed to happen was a simple phone call or email with a question to verify this reddit rumor. As it stands this made MSI and AMD look really bad.

I doubt a CEO, CFO, COO, Director of Marketing would have been answering support query's, so what he said was valid information until proven otherwise.

 

[NRANM]

Some of you would like TPU to look like serious press.

Well, yes. If one wants to be taken seriously and be looked up to, one has to behave seriously as well.

And TPU did NOT handle this the correct way. When they saw the original "leak", the first thing they should have done is to contact MSI for verification/clarification, with maybe a publication that they are aware of the rumor/leak/potential problem, and that they are looking into it.

It is TPU's job to report the news. The original story wasn't news because it wasn't accurate.

 

[Deleted member 24505]

Well, yes. If one wants to be taken seriously and be looked up to, one has to behave seriously as well.

And TPU did NOT handle this the correct way. When they saw the original "leak", the first thing they should have done is to contact MSI for verification/clarification, with maybe a publication that they are aware of the rumor/leak/potential problem, and that they are looking into it.

It is TPU's job to report the news. The original story was't news because it wasn't accurate.

Sorry to burst your bubble but news is not always the truth.

 

[GoldenX]

Good, the budget board rises.

 

[NRANM]

Sorry to burst your bubble but news is not always the truth.

I meant the GOAL is to report truthfully. Mistakes can and will happen. That's why there are things like retractions, corrections, and apologies. You know, journalistic integrity.

 

[vMax65]

Sorry to burst your bubble but news is not always the truth.

And as a TPU 'supporter' since 2006 you are happy with miss-reporting and untruths! Interesting...

 

[NRANM]

The more I think about it, the more it would seem that the original story was a missed opportunity. If TPU posted that they were aware of the leak and were investigating, later to report the results, and did all that without all the vitriol, and instead in a concerned but polite tone, it would've been a win-win-win: they would've appeared to be not only alert, but also professional and diligent. Alas...

 

[ssdpro]

EDIT:
Nevermind anything I have said. TPU posted an update to the previous article with clarification. All I wanted was misinformation to be acknowledged and corrected so no one is misled.

Thank you!

 

[zlobby]

Honestly, words like that have no place in Journalism.

I know, I sucked when I tried to work here, my work ethic is a mess and all and life is always playing tricks on me. But I know the rules. And you do too, bta.. try harder. This is borderline Nigerian yellow press status... which is just about as low as Journalism goes (they regularly print religiously themed things with words like "evil" and "vile" which also have no place in Journalism. "Greedy" is in the same class.)

One sucky journalist calling another out, I guess...

Not taking any sides here (like, for real) - it does sound a bit like WCCF-style. But hey, every company that has 'Mortar' and 'Bazooka' in their product names, deserves it.

Sorry to burst your bubble but news is not always the truth.

 

[mad1394]

Glad to see MSI clarified the issue somewhat.
On a side note : I find great value in TPU gpu reviews / gpu database and I enjoy reading the forum. The news section has been on the decline for a while now.

 

[Xuper]

Really guys, get some tea and relax over a book.
Some of you would like TPU to look like serious press.
Some of you would like TPU to be a tabloid.
It can't be both.

Some of you are happy with the direction TPU took lately.
The rest has to calm down and tolerate it or find another website, if they have moral issues reading/supporting this one. There's no way to reconcile.

This is on you.don't ask me how come , when I read this link.

 

[moproblems99]

How do we we know the original exchange actually happened and wasn't a 'photoshop' job? Did anyone follow up with MSI? Or is Reddit an official, factual source?

 

[cellar door]

It is deeply frustrating that TECHPOWERUP - chooses to post stories like this, if anyone bothered to do any fact checking, you would see in reddit comments - where this story was mostly likely found, that lowly level MSI support agent made this statement.

Just like many other tech companies, BS responses to user inquires like this - happen all the time.