• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.
  • The forums have been upgraded with support for dark mode. By default it will follow the setting on your system/browser. You may override it by scrolling to the end of the page and clicking the gears icon.

GIGABYTE Reportedly Refuses to RMA Customer's GP-P750GM Power Supply

Gigabyte has taken the place of ASUS as a company I will never do business with again..
 
Yhen every shop where it is still on list should get lawsuits? :D

Why only newegg?
Newegg forced it as part of the GPU bundles, and refused returns unless the GPU was sent back too in some cases
 
I have a GP-AP850GM and a G750H, and both are very tough power supplies. I was almost tempted to buy one of these.
I also considered buying an AORUS P1200W, but with this action they refused me.

As far as I know, according to the GN video discussing the issue, the AORUS PSUs aren't affected despite being from Gigabyte. Considering AORUS is their gaming branch, I'm guessing a bit more work and better quality components go into those. But that, too, is a bad thing because that same quality should go into ALL of their PSUs regardless of whether it's a "gaming" PSU or a basic-use case one!

They bundled these PSUs with GPUs in their shuffle, essentially forcing anyone that wanted to try their hands at obtaining a hard to find GPU to buy one of these shitty PSUs. Of course people could have chose to not win a chance at a GPU + shitty Gigabyte PSU bundle. Regardless, it was an awful tactic by Newegg to take advantage of people with a faulty product.

On top of it, you are not allowed to return any single item of a bundle sale for a return. If you don't want an item from a bundle, you have to return all items in that bundle. So if someone purchased a garbage PSU in the bundle, they either have one of two choices:

1) Keep both items and live with the fact they had to spend upwards of $100 or so for a piece of shit power supply
2) Return the power supply and the GPU because you will not get a refund on your money if you don't return both items.

Newegg took advantage of people wanting a new GPU and forced it down your throat if you wished to take a chance to buy a GPU.

I don't think Newegg should be hit with a lawsuit, but they should be forced to supply a full refund for just the PSU (regardless if the PSU was sold in a bundle or not), plus shipping costs to anyone that had to buy one of these GPUs in their bundles. Doing something like this would hopefully make them second guess wanting to pull some shady tactics like this in the future.

I really do believe Newegg KNEW these units were dangerous, but GIGABYTE, who CLEARLY also knew they were dangerous refused to work with Newegg in taking them back, and so what better way to rid themselves of the dangerous product than to bundle them with coveted GPUs people were desperate for. Folks, this isn't just a shit sandwich. This is a foot-long, explosive diarrhea sandwich.

If Newegg KNEW these things were dangerous and still decided to bundle them with GPUs in an effort to rid themselves of what GIGABYTE refused to take back, then I do think that would constitute a lawsuit.
 
Gigabyte has taken the place of ASUS as a company I will never do business with again..
Beyond this PSU drama, was there anything else that made you dislike Giga so much?
 
I've actually never considered Gigabyte's power suppliers, never had any good thoughts about these re-branded products.
EVGA, Seasonic, Superflower, those are the only PSU brands I will ever consider.
2nd priorities are Corsair and Be Quiet!. Be Quiet! and EVGA have the best customer service so far that I've ever experienced.

Wow, selling bottom tier garbage products (worse, genuinely dangerous ones) and refusing RMA

I think i'll stop buying gigabyte products, despite like my giga monitor.
Quite agree. I only have one AX370 Gaming 5 board from them in my current system, solid board. But after this I think I will switch to other when upgrading. Their customer service is atrocious.
 
Just adding my experience,
personally I have been using Corsair for over half a decade and I have their entire line of RMx (550W - 1000W), plus an AX1600i. It's more of an ecosystem thing that I can swap the PSUs around if I keep buying from them (they have a chart showing the inter-brand compatibility). All the above have been working for as long as I remember.

There are definitely exceptions. I had one HX1200i bought recently basically exploded, loud pop sound heard and burnt smell noticed.
It's after the bad batch judging from the serial number, I guess something is still wrong with that particular model, if not the HX line. The same PC revived after swapping back to the good old RM750x.
Corsair's customer service was very responsive and is available by email as well as on reddit (same guy), he offered to swap me for an equivalence or better model, but I just returned it for now.

For Seasonic, I had a Seasonic X-560 (a model sold like a decade ago) dying within a year, but the replacement has been working ever since.
 
Bloody stoked I buy Corsair PSU's.
I wouldnt be! Over the decades of buying PSU's Corsair have been the worst for me with many exploding (Mainly HX ones) to the point I wont buy them anymore for clients or myself and they all blew up half way through the warranty period......terrible! at least my last PSU that died lasted past its warranty period (5yrs) and I was still able to get a refund on it (Silverstone 750W)
 
gigabyte has been absolute garbage for the past decade
 
I wouldnt be! Over the decades of buying PSU's Corsair have been the worst for me with many exploding (Mainly HX ones) to the point I wont buy them anymore for clients or myself and they all blew up half way through the warranty period......terrible! at least my last PSU that died lasted past its warranty period (5yrs) and I was still able to get a refund on it (Silverstone 750W)
Buy seasonic, superflower or fsp and forget about it. The rest of brands are mostly psus made by cwt which is just a lottery, they make stuff from 15$ office psu's to high end quality stuff but in between its all mediocre within the price range most people aim for. Just get one psu made by one of the reliable manufacturers and you will have peace of mind. Some brands have a few psu's made by a reliable oem but its usually just higher priced with bullshit certifications.

im a superflower guy, hits all the right spots for me, good quality, competitive price and cool ass name

They are overhyped. Anytime I looked at them they were just average.
they are not overhyped at all, people who know a little about the topic just praises them and it might look like trying to overhype it when thats not even the intention. They just are good, sure you can find some psu sold by a gaming brand with lots of specs and certifications at similar price price but that doesnt mean its any better and much less about reliability.


My 4 year old superflower still has the same voltages from day 1. The cooler master from a friend (similar age) has dropped like 0.8v under loads. And supposedly it has more power (550w vs 750w), just in case you are wondering yes the setups are similar, actualy mine is more power hungry.

So by just "looking" at them you wont get any clue of their actual performance based on "specs". Youtube reviews same useless thing, those people wont use a psu for more than a few months because they are always getting new stuff. The interesting part is that you wont see seasonic releasing a new psu every 6 months, wonder why is that. Hint: there is no need.
 
Last edited:
They are overhyped. Anytime I looked at them they were just average.
I don't know about overhyped, but not me nor anyone that I know literally ever had any problems with or caused by their SeaSonic PSUs. Not even when I lived in a somehow instable area when it came to electricity.
Just plug in and forget about its existence for 5-10-15 years when you want to upgrade it for whatever reason, otherwise it may last longer than that. That sounds pretty sweet to me.
 
they are not overhyped at all, people who know a little about the topic just praises them and it might look like trying to overhype it when thats not even the intention. They just are good, sure you can find some psu sold by a gaming brand with lots of specs and certifications at similar price price but that doesnt mean its any better and much less about reliability.


My 4 year old superflower still has the same voltages from day 1. The cooler master from a friend (similar age) has dropped like 0.8v under loads. And supposedly it has more power (550w vs 750w), just in case you are wondering yes the setups are similar, actualy mine is more power hungry.

So by just "looking" at them you wont get any clue of their actual performance based on "specs". Youtube reviews same useless thing, those people wont use a psu for more than a few months because they are always getting new stuff. The interesting part is that you wont see seasonic releasing a new psu every 6 months, wonder why is that. Hint: there is no need.
They are. I have read reviews and in Seasonic review some rando Antec (Maybe Earthwatts Gold) beat it. And ironically it used same platform, but they put better components and managed to sell that at 10% lower price, Antec also included fan stop on/off button. Seasonic didn't fail, it's a solid unit, but they are just simply not competitive. Low end Seasonics are even worse. High end seasonics may be okay, but competition from others it tougher. If you want to see a decent OEM, who makes their own power supplies from zero, then it's going to be FSP (aka Fortron). They are also making great value power supplies and sometimes the best for the money.

And your experience is quite anecdotal. Pretty much any PSU made in last decade is going to be reliable. That's just very basic thing that anyone can nail (ignoring some poor models that fail that). My parents had a PC with Codegen 300X PSU. It was bottom of the barrel PSU from 2005 and it lasted them 13 years. And it still hasn't broken down, just that connectors got out of date, despite being ATX. If a basic cheapo PSU from literal decade ago can function for a long time, anything less is a huge disgrace. And it's also a power supply that likely wasn't sold separately, it came with case. So trust me, it was made to be as cheap as it gets. Today that would be be an equivalent of sub 30 Euro PSU.

I don't know about overhyped, but not me nor anyone that I know literally ever had any problems with or caused by their SeaSonic PSUs. Not even when I lived in a somehow instable area when it came to electricity.
Just plug in and forget about their existence for 5-10-15 years when you want to upgrade it for whatever reason, otherwise it may last longer than that. That sounds pretty sweet to me.
Just like pretty much any other PSU on the market.
 
Lets not turn this into a "my dad can kick your dads butt thread."
There's plenty of forum space to start a new thread.
Id like to continue to get updates regarding- Gigabyte crapping on their customers-
Rather than have the thread get closed.
 
They are. I have read reviews and in Seasonic review some rando Antec (Maybe Earthwatts Gold) beat it. And ironically it used same platform, but they put better components and managed to sell that at 10% lower price, Antec also included fan stop on/off button. Seasonic didn't fail, it's a solid unit, but they are just simply not competitive. Low end Seasonics are even worse. High end seasonics may be okay, but competition from others it tougher. If you want to see a decent OEM, who makes their own power supplies from zero, then it's going to be FSP (aka Fortron). They are also making great value power supplies and sometimes the best for the money.

And your experience is quite anecdotal. Pretty much any PSU made in last decade is going to be reliable. That's just very basic thing that anyone can nail (ignoring some poor models that fail that). My parents had a PC with Codegen 300X PSU. It was bottom of the barrel PSU from 2005 and it lasted them 13 years. And it still hasn't broken down, just that connectors got out of date, despite being ATX. If a basic cheapo PSU from literal decade ago can function for a long time, anything less is a huge disgrace. And it's also a power supply that likely wasn't sold separately, it came with case. So trust me, it was made to be as cheap as it gets. Today that would be be an equivalent of sub 30 Euro PSU.


Just like pretty much any other PSU on the market.
Seems to me that you opinion is based off a couple reviews with good looking wording that have little meaning (facts) and lots of bias (sponsored) with some of your own experience experience with prebuilt pc's."They" dont put "better" components because "they" dont manufacture them, "they" just sell them. Its usually the opposite, downgraded caps with raised power consumption limits so they can advertise unrealistic figures. Although antec does have good products but i still wouldnt go for them in most cases.

Seasonic isnt in the market advertising where you can brainwash people easily. They make products for professional use, businesses make investments expected to last several years with high stress loads and if those expectations arent met then seasonic wont see orders from them in a long time. So its in the interestest of both parties to have a sustainable ecosystem. Where most gaming brands aim for profit in the short term and wont be accountable if something happens after 2 years


How is my experience anectdotal, its one of the most common situations in the gaming scene.

Guy builds expensive gaming pc with budget psu and after 2 years the gpu dies

Its not the gpu that died, the psu killed it.

Actually, my friends gpu died after barely 3 years of buying a rx480 on release. Happened to me once on the early years of my journey.

Ive heard and read the story countless times, the symptons look like: "my pc powers off randomly (this one might be the only one benign)" "my gpu is displaying artifacts" "my gpu is not detected" "my motherboard doesnt turn on"


The fact that a PSU is able to power on a computer doesnt mean its providing proper voltages or delivering quality and stable current. For all you know it could just be frying your vrms.


Throw any sub 30€ PSU of your choice to a computer with 4-8 cores and a reasonably high performance GPU. Maybe if you use it a couple times a week it might last 6 years, but use it to play every single day and then come here in 3 years to let me know how well it went.


Sure a shitty pc with barely 50w of consumption can survive 15 years with almost any psu, like in your experience, but thats just taking things out of context. Hilarious you talk about anecdotal
 
Lets not turn this into a "my dad can kick your dads butt thread."
There's plenty of forum space to start a new thread.
Id like to continue to get updates regarding- Gigabyte crapping on their customers-
Rather than have the thread get closed.
That doesn't look civilized either way. This video perfectly illustrates how TPU is most of the time:
 
Beyond this PSU drama, was there anything else that made you dislike Giga so much?
Not sure about the person you were replying to, but after getting a 3080 video card from Gigabyte they were already on my blacklist. First of all, due to poor quality thermal pads that were leaking oil, and second due to poor quality software, the AORUS Engine being an abomination which seemed to be designed using MS Paint. I mean, what the hell is this (spoiler, you can click that to adjust RGB lighting):

AORUS_2021-08-18_19-53-14.png
 
Seems to me that you opinion is based off a couple reviews with good looking wording that have little meaning (facts) and lots of bias (sponsored) with some of your own experience experience with prebuilt pc's."They" dont put "better" components because "they" dont manufacture them, "they" just sell them. Its usually the opposite, downgraded caps with raised power consumption limits so they can advertise unrealistic figures. Although antec does have good products but i still wouldnt go for them in most cases.

Seasonic isnt in the market advertising where you can brainwash people easily. They make products for professional use, businesses make investments expected to last several years with high stress loads and if those expectations arent met then seasonic wont see orders from them in a long time. So its in the interestest of both parties to have a sustainable ecosystem. Where most gaming brands aim for profit in the short term and wont be accountable if something happens after 2 years
Any example of all this "professional use"?

I dunno, my rather inexpensive FSP 700-50ARN PSU hasn't kicked the bucked since 2014 and it has modded fan to spin slower. That's 7 years of life so far. I got TT Litepower 450W in 2019, still works fine. I have Chieftec A50 550W currently, which I bought in 2017 or 2018, it still works. My old prebuilt's Codegen 500X still works since 2013. None of them were branded for gaming, but my point about cheap PSUs lasting, stands. As long as you leave decent wattage unused anything will last a very long time. But aye, not using all advertised wattage is something that anyone should always do.

How is my experience anectdotal, its one of the most common situations in the gaming scene.
Might be, but your conclusion makes no sense.


Guy builds expensive gaming pc with budget psu and after 2 years the gpu dies

Its not the gpu that died, the psu killed it.

Actually, my friends gpu died after barely 3 years of buying a rx480 on release. Happened to me once on the early years of my journey.

Ive heard and read the story countless times, the symptons look like: "my pc powers off randomly (this one might be the only one benign)" "my gpu is displaying artifacts" "my gpu is not detected" "my motherboard doesnt turn on"
If you misunderstand, I don't advocate buying some really low end stuff, that it really dodgy, I'm just saying that there are plenty of inexpensive units that works well for a long time and it doesn't have to be Seasonic.

I personally wouldn't have any problems with buying this instead of Seasonic:

It still costs less and does the same thing as Seasonic S12III 550. Buying a solid power supply, doesn't mean buying Seasonic exclusively.

The fact that a PSU is able to power on a computer doesnt mean its providing proper voltages or delivering quality and stable current. For all you know it could just be frying your vrms.
That is if it sends more power than VRM can take, but that's rare. A cheap PSU would send less power.

Throw any sub 30€ PSU of your choice to a computer with 4-8 cores and a reasonably high performance GPU. Maybe if you use it a couple times a week it might last 6 years, but use it to play every single day and then come here in 3 years to let me know how well it went.
I used 700-50ARN for 7 years with computer on nearly everyday. It wasn't 30 Euro PSU. I used that cheap Codegen as an example of how long these things can last and should last.

Sure a shitty pc with barely 50w of consumption can survive 15 years with almost any psu, like in your experience, but thats just taking things out of context. Hilarious you talk about anecdotal
Barely 50W? That PSU was in system consisting of these parts:
Athlon 64 3200+ s754 Newcastle
DFI K8T800Pro-ALF
2x1GB DDR400
Sparkle GeForce FX 5200 128MB
Samsung Spinpoint 80GB
WD Caviar 120GB
TP-Link 56 modem
DVD drive
3.5" Floppy drive

PSU calculator rates this system at a little bit less than 200 watts. As for anecdotal experience, I can tell that local OEMs managed to sell a shit ton of systems over decade with various Codegen power supplies. If they were that shit, then they would be out of business, but they aren't. I can go to local used computer sites and still find plenty of old machines with Codegens or equally "crappy" power supplies still running after decade. As far as i know, they also put some k series i7s with GTX xx60 series cards in those systems. So it's not like they aren't stressed either. They also put same power supplies to some AMD FX systems that they sold. They simply last. You can talk shit about their poor efficiency about unpainted metal cases and etc, but they last probably longer than most Corsair CX stuff (Corsair is not a legitimate brand to me).
Not sure about the person you were replying to, but after getting a 3080 video card from Gigabyte they were already on my blacklist. First of all, due to poor quality thermal pads that were leaking oil, and second due to poor quality software, the AORUS Engine being an abomination which seemed to be designed using MS Paint. I mean, what the hell is this (spoiler, you can click that to adjust RGB lighting):

View attachment 213149
That's not great, but it doesn't look anything really unusual. I wouldn't really trust Asus, XFX, Zotac, Inno3D, Manli, Palit, MSI, Powercolor to not fuck up like that.
 
Last edited:
That is if it sends more power than VRM can take, but that's rare. A cheap PSU would send less power.
you really have no idea of what you are talking about huh
 
So which one of the PSU brands are the most reliable???
 
So which one of the PSU brands are the most reliable???
No offense intended. That's a bit of a loaded question. Gigabyte themselves have models of PSUs that are very good and perfectly safe. Even some lesser known brands have excellent PSUs.

So a better question might be: Which PSUs models are the best to trust?

My personal experience is that EVGA has not made a bad PSU since their very first entries. Even then their PSUs never killed anything attached to them. EVGA has been a top notch company where customer service is concerned. Their RMA process compared to other companies is nearly effortless and painless.
 
Back
Top