- Joined
- May 18, 2009
- Messages
- 2,986 (0.52/day)
- Location
- MN
| System Name | Personal / HTPC |
|---|---|
| Processor | Ryzen 5900x / Ryzen 5600X3D |
| Motherboard | Asrock x570 Phantom Gaming 4 /ASRock B550 Phantom Gaming |
| Cooling | Corsair H100i / bequiet! Pure Rock Slim 2 |
| Memory | 32GB DDR4 3200 / 16GB DDR4 3200 |
| Video Card(s) | EVGA XC3 Ultra RTX 3080Ti / EVGA RTX 3060 XC |
| Storage | 500GB Pro 970, 250 GB SSD, 1TB & 500GB Western Digital / lots |
| Display(s) | Dell - S3220DGF & S3222DGM 32" |
| Case | CoolerMaster HAF XB Evo / CM HAF XB Evo |
| Audio Device(s) | Logitech G35 headset |
| Power Supply | 850W SeaSonic X Series / 750W SeaSonic X Series |
| Mouse | Logitech G502 |
| Keyboard | Black Microsoft Natural Elite Keyboard |
| Software | Windows 10 Pro 64 / Windows 10 Pro 64 |
Stupid IT guy broke my printing and blames it on the update from Windows.....
I've ran "Check For Windows Updates" and it tells me I'm up to date. However, I don't have this printer security update installed on my computer from MS. A few people at my work have had the update install and they are having printer issues when it comes to multiple printers on one computer or printing over the network.
I'm not having any printing issues. At least, I wasn't having any until I came back from lunch.
The IT guy spent several hours trying to figure out how to fix printer issues - usually it just comes down to the software we're using in Windows is defaulting to the default printer set in Windows and not using the printers that are configured for the software. So basically you go to print a ticket, but it doesn't print to the label printer, it prints to the brother printer or HP printer that's defaulted as the main windows printer.
If you then change the default printer to the label printer, everything tries to print to the label printer.
If you leave the label printer set to default and manually pick a different printer when you go to print, it may print to another printer, but it doesn't use the applied printer settings to use the correct tray(s) on the printer.....shit just isn't working correctly.
Anyway, as I said I haven't had any issues. I don't share my printers and one of them isn't even on the network and I've had zero issues printing. The IT guy was working (remotely) on another coworker's computer and dinking around with settings. I did a few mundane things for him since I'm at site, it was just swapping of some cables and power cycling things......he didn't need my help any more so I went to lunch. I came back about 20 minutes later and I have some Windows printer test page on my label printer. I don't really think anything of it so I tear it off and toss it.
About 10 minutes later I go to print some labels for shipping and nothing has changed from what I can see, the labels default to the label printer. I select OK to have the labels print and they print up on my HP printer off a random tray. I think I maybe got over zealous and mis-clicked to a different printer. So I try to reprint the labels, confirmed the software is pointing to the label printer, but when I print it goes to tray 3 on my HP printer......wtf?
I don't know what the IT guy did, but he fucked up my printing when had no reasons to be fucking around with my printers or settings because no one else uses my printers. Since things are locked down and require ID/Password for UAC I can't do much other than dick with settings. I got things kind of back to functioning correctly, but without being able to uninstall and re-install drivers and reset settings I'm stuck with my band-aid fixes of swapping cables and changing of default printer in Windows.
I chewed out the IT for fucking my printing up and he tells me that the problem is because of the new printer update that's on all the computers...he stands by that reasoning even though I've told him I don't have the update on my computer. I even showed him with a screenshot, but he keeps telling me that the update is on there and I just don't know what I'm looking at.....and this coming from the guy that I had to walk through on how to prevent Windows 10 from pushing the update from last year that broke the printer spooler for me.....I just want to slap the shit out of him.
I'm not having any printing issues. At least, I wasn't having any until I came back from lunch.
The IT guy spent several hours trying to figure out how to fix printer issues - usually it just comes down to the software we're using in Windows is defaulting to the default printer set in Windows and not using the printers that are configured for the software. So basically you go to print a ticket, but it doesn't print to the label printer, it prints to the brother printer or HP printer that's defaulted as the main windows printer.
If you then change the default printer to the label printer, everything tries to print to the label printer.
If you leave the label printer set to default and manually pick a different printer when you go to print, it may print to another printer, but it doesn't use the applied printer settings to use the correct tray(s) on the printer.....shit just isn't working correctly.
Anyway, as I said I haven't had any issues. I don't share my printers and one of them isn't even on the network and I've had zero issues printing. The IT guy was working (remotely) on another coworker's computer and dinking around with settings. I did a few mundane things for him since I'm at site, it was just swapping of some cables and power cycling things......he didn't need my help any more so I went to lunch. I came back about 20 minutes later and I have some Windows printer test page on my label printer. I don't really think anything of it so I tear it off and toss it.
About 10 minutes later I go to print some labels for shipping and nothing has changed from what I can see, the labels default to the label printer. I select OK to have the labels print and they print up on my HP printer off a random tray. I think I maybe got over zealous and mis-clicked to a different printer. So I try to reprint the labels, confirmed the software is pointing to the label printer, but when I print it goes to tray 3 on my HP printer......wtf?
I don't know what the IT guy did, but he fucked up my printing when had no reasons to be fucking around with my printers or settings because no one else uses my printers. Since things are locked down and require ID/Password for UAC I can't do much other than dick with settings. I got things kind of back to functioning correctly, but without being able to uninstall and re-install drivers and reset settings I'm stuck with my band-aid fixes of swapping cables and changing of default printer in Windows.
I chewed out the IT for fucking my printing up and he tells me that the problem is because of the new printer update that's on all the computers...he stands by that reasoning even though I've told him I don't have the update on my computer. I even showed him with a screenshot, but he keeps telling me that the update is on there and I just don't know what I'm looking at.....and this coming from the guy that I had to walk through on how to prevent Windows 10 from pushing the update from last year that broke the printer spooler for me.....I just want to slap the shit out of him.
Hang in there...
I eventually found it. It's only that this page doesn't open from the main site. I had to google it to get here.