Games Keep Crashing

[Durvelle27]

Hey guys I need some help. I've been having issues where games are crashing after a few minutes playing them. The PC doesn't shutdown but the games crash back to the desktop normally with a error code. And I can't seem to figure out why. I'm using a

AMD Ryzen 7 5800X
Oloy 32GB DDR4
Gigabyte RTX 3070 Ti
Gigabyte P750GM

 

[95Viper]

What error code?
Are you OCing anything?
All games? What about other software?

 

[Durvelle27]

What error code?
Are you OCing anything?
All games? What about other software?

I can't remember as each game has it's own error code

everything is stock

Yep just about all my games

 

[95Viper]

How your temps looking?

I can't remember as each game has it's own error code

View Windows 10 Crash Logs with Event Viewer

 

[Space Lynx]

turn off xmp on the ram. and try the games again. then report back if they crash or not. Oloy xmp is probably not stable.

 

[Deleted member 202104]

I'd take a good look at RAM. Maybe try without XMP to see if the crashing continues, and/or run some tests to see if maybe you've got a stick that's gone bad.

*edit* - @lynx29 beat me.

 

[Durvelle27]

How your temps looking?


View Windows 10 Crash Logs with Event Viewer

Weirdly just in Warzone the GPU never went over 68 Degrees which is very strange. The CPU never breaks 70

 

[95Viper]

I, really, do not think any of those errors are the problem, they are, mostly, dealing with windows internals.
The 3011 and 3012 are errors in the performance counter resource data.
The 455 error is another database error.

I, believe, lynx29, and weekendgeek, are headed in right direction.

 

[GerKNG]

your PSU is very well known for blowing up, killing hardware and being incredibly bad in basically every single way.
it probably can't handle transients of the 3070 ti

get rid of this time bomb asap!

 

[neatfeatguy]

I'd also peek in the System log of the event viewer - if you're having driver issues, those errors would be reported there.

Next time a game crashes, take a screenshot of the error message.

 

[Durvelle27]

your PSU is very well known for blowing up, killing hardware and being incredibly bad in basically every single way.
it probably can't handle transients of the 3070 ti

get rid of this time bomb asap!

Don't have the budget for a new PSU atm

I'd also peek in the System log of the event viewer - if you're having driver issues, those errors would be reported there.

Next time a game crashes, take a screenshot of the error message.

No errors under systems

 

[MarsM4N]

your PSU is very well known for blowing up, killing hardware and being incredibly bad in basically every single way.
it probably can't handle transients of the 3070 ti

get rid of this time bomb asap!

I second that. Your PSU is a potential fire hazard which could kill other PC components (Gamers Nexus ended up with a grilled GPU), in the worst case it could even burn down your house. I would try to get a replacement as soon as possible. Push for a RMA of the GP-P750GM. I wouldn't leave your PC on unattended, esp. at night.

But it could also be this issue: A great day for DRM as Denuvo lapse renders tons of games temporarily unplayable

Do you get problems in certain games (with Denuvo) or any game?

 

[thebluebumblebee]

Don't have the budget for a new PSU atm

Do you have the budget to replace your entire system?

Gigabyte GP-P750GM 750 W Review - With an Explosive Attitude

The Gigabyte GP-P750GM makes lots of promises, but fails to deliver. Its platform features a modern design, but the parts used are of mediocre to low quality, and to make matters worse, the protection features are not working correctly.

www.techpowerup.com

May I suggest keeping an eye on this as it's out of stock at the moment. W1zard recommends a 650 watt PSU for the 3070 Ti.
Seasonic CORE GM-650 $40 after $15 MIR

Maybe you can demand a refund on that Gigabyte PSU?

 

[Durvelle27]

Do you have the budget to replace your entire system?

Gigabyte GP-P750GM 750 W Review - With an Explosive Attitude

The Gigabyte GP-P750GM makes lots of promises, but fails to deliver. Its platform features a modern design, but the parts used are of mediocre to low quality, and to make matters worse, the protection features are not working correctly.

www.techpowerup.com

May I suggest keeping an eye on this as it's out of stock at the moment. @W1zzard recommends a 650 watt PSU for the 3070 Ti.
Seasonic CORE GM-650 $40 after $15 MIR

Maybe you can demand a refund on that Gigabyte PSU?

I've had the PSU going on 1 year now so don't think a refund is possible

 

[R0H1T]

You could try with a (large) retailer especially if it's Amazon or maybe even Newegg?

 

[MarsM4N]

I've had the PSU going on 1 year now so don't think a refund is possible

There's a recall by Gigabyte for that PSU: GIGABYTE GP-P850GM & GP-P750GM POWER SUPPLY STATEMENT

Replacement will be handled directly by Gigabyte. Just contact their Gigabyte Support, if your PSU falls into the troubled range (see serial number).

Quote:
"Appendix 1 – Serial Number below can apply for Return and Exchange service
Model name:GP-P750GM: S/N From SN20243G001301 to SN20453G025430
Model name:GP-P850GM: S/N From SN20343G031011 to SN20513G022635"

There where apparently some instances where they refused the RMA, even though RMA criteria where met. So if they try that on you just contact GarmersNexus, they can help to put pressure on Gigabyte. Btw. even though your PSU did run fine for one year, it just needs one instance where “Over Power Protection” (OPP) is triggered (f.e. benching or after installing a more power hungry GPU), they next time you turn on your PC your PSU will turn into a fire cracker.

 

[Durvelle27]

There's a recall by Gigabyte for that PSU: GIGABYTE GP-P850GM & GP-P750GM POWER SUPPLY STATEMENT

Replacement will be handled directly by Gigabyte. Just contact their Gigabyte Support, if your PSU falls into the troubled range (see serial number).

Quote:
"Appendix 1 – Serial Number below can apply for Return and Exchange service
Model name:GP-P750GM: S/N From SN20243G001301 to SN20453G025430
Model name:GP-P850GM: S/N From SN20343G031011 to SN20513G022635"

There where apparently some instances where they refused the RMA, even though RMA criteria where met. So if they try that on you just contact GarmersNexus, they can help to put pressure on Gigabyte. Btw. even though your PSU did run fine for one year, it just needs one instance where “Over Power Protection” (OPP) is triggered (f.e. benching or after installing a more power hungry GPU), they next time you turn on your PC your PSU will turn into a fire cracker.

My serial number does fall in the range actually

 

[GerKNG]

My serial number does fall in the range actually

because it's almost every PSU they made until a couple months ago...
get rid of that thing before it kills your 3070 Ti or even you when it violently blows up and sets things on fire.

 

[Durvelle27]

because it's almost every PSU they made until a couple months ago...
get rid of that thing before it kills your 3070 Ti or even you when it violently blows up and sets things on fire.

I just tested Warzone again and got code Dev 6328

 

[tabascosauz]

I just tested Warzone again and got code Dev 6328

I hit Dev 6328 specifically, on multiple occasions, when running unstable memory back on my CJR, before I understood that tRCD/tRP 18 @ 3600 for Hynix is basically asking the impossible. At 3600 it's probably not Infinity Fabric that's being the problem, but you may want to run TM5 or HCI to make sure XMP of 3600CL18 is actually getting enough VDIMM at 1.35V. Many boards I've been through with Asus, MSI and Gigabyte, don't actually run the VDIMM they say they are in BIOS (quick look at the DRAM voltage sensor in HWInfo can yield very different results depending on board).

I've only gotten Dev 6328 as a result of memory, and it's by far the most common one I've seen. Gotten some other ones as a result of too aggressive a GPU undervolt in MSI Afterburner. Once I did get a Dev error due to a buggy game update and not as a result of hardware, but it was just once.

As much as I'd like to jump on the bandwagon crapping on Activision for their poorly coded game, I've not seen any game that is as reliable a RAM stress test as MW2019.

 

[mama]

I'd also peek in the System log of the event viewer - if you're having driver issues, those errors would be reported there.

Next time a game crashes, take a screenshot of the error message.

Agreed. Remove and replace the driver first.

 

[Durvelle27]

I hit Dev 6328 specifically, on multiple occasions, when running unstable memory back on my CJR, before I understood that tRCD/tRP 18 @ 3600 for Hynix is basically asking the impossible. At 3600 it's probably not Infinity Fabric that's being the problem, but you may want to run TM5 or HCI to make sure XMP of 3600CL18 is actually getting enough VDIMM at 1.35V. Many boards I've been through with Asus, MSI and Gigabyte, don't actually run the VDIMM they say they are in BIOS (quick look at the DRAM voltage sensor in HWInfo can yield very different results depending on board).

I've only gotten Dev 6328 as a result of memory, and it's by far the most common one I've seen. Gotten some other ones as a result of too aggressive a GPU undervolt in MSI Afterburner. Once I did get a Dev error due to a buggy game update and not as a result of hardware, but it was just once.

As much as I'd like to jump on the bandwagon crapping on Activision for their poorly coded game, I've not seen any game that is as reliable a RAM stress test as MW2019.

Thanks for that. Running a memory test now to see if that could be the issue

 

[Deleted member 67555]

I just tested Warzone again and got code Dev 6328

Yeah that's a memory issue.
Might be GFX memory too

 

[erocker]

I wouldn't power the PC on with that PSU in it. I suggest you try something else before it destroys hardware.

 

[Durvelle27]

I wouldn't power the PC on with that PSU in it. I suggest you try something else before it destroys hardware.

Everyone keeps saying this but I don’t have a backup PSU to test