Gpu black screen

[Chingy]

I have an rtx 2080ti msi gaming trio that boots into windows fine and after about 10-20 minutes of being on windows or going into a game it will black screen. It boots into safe mode and I have already tried DDU and re installing the drivers but it will only give me those 10-20 minutes before it happens again. Please I need a fix to this.(the graphics card is the issue because I have tried it in multiple PCs with the same result)

 

[droid-I]

HDMI connector on the card and cable is ok? And of course could check that GPU temperature is within specs. Not sure if HWinfo64 would show something about temp. for your set.

 

[Chingy]

HDMI connector on the card and cable is ok?

Yeah I tried all the connecters for display port and hdmi, and the cables work well on other cards.

 

[droid-I]

Power supply? Likely the GPU might be fine but something overheats/loads in your set.
Add your system spec, then more help some here can give.

 

[Chingy]

Power supply?

The power supply also works well it’s an evga 750 watt doesn’t have any problems with other cards as well.

 

[droid-I]

in your TPU profile, if you like, add there your system spec. Or just put it here in the thread.

 

[Chingy]

Im not really sure what a TPU profile is but my pc specs are

ryzen 5 5600x
Rtx 2080ti msi gaming trio
Asus Rog b450f gaming 1 mobo
Evga 750watt fully modular psu
32gb ddr4 3200 mhz
And 4 storage devices being
250gb sata m.2 ssd
1tb nvme m.2 ssd
500gb hitachi hdd (boot device)
And a 128gb kingston sata ssd

 

[droid-I]

Im not really sure what a TPU profile is but my pc specs are

sorry, I was maybe a bit unclear, when you sign up with TPU there is a page where you can fill in your "System Specs", but no prob, we see your sys now.

 

[izy]

Use Msi Afterburner and set your power limit and / or memory clock and / or core clock lower and see if its working this way also check your GPU temps. (try something like 75% power limit / clock / vram clock)
Edit: you could also post a picture from hwinfo with the GPU infos while under load maybe someone here can spot the problem if there is one.

 

[Chingy]

Use Msi Afterburner and set your power limit and / or memory clock and / or core clock lower and see if its working this way also check your GPU temps. (try something like 75% power limit / clock / vram clock)
Edit: you could also post a picture from hwinfo with the GPU infos while under load maybe someone here can spot the problem if there is one.

Ok I will try to do that tomorrow thanks for all the help!

 

[Chingy]

I have an rtx 2080ti msi gaming trio that boots into windows fine and after about 10-20 minutes of being on windows or going into a game it will black screen. It boots into safe mode and I have already tried DDU and re installing the drivers but it will only give me those 10-20 minutes before it happens again. Please I need a fix to this.(the graphics card is the issue because I have tried it in multiple PCs with the same result)

I have an rtx 2080ti msi gaming trio that boots into windows fine and after about 10-20 minutes of being on windows or going into a game it will black screen. It boots into safe mode and I have already tried DDU and re installing the drivers but it will only give me those 10-20 minutes before it happens again. Please I need a fix to this.(the graphics card is the issue because I have tried it in multiple PCs with the same result)

I forgot to mention that their isn’t an issue when there are no drivers installed. Or when the card is disabled in device manager.

 

[Nike_486DX]

I have an rtx 2080ti msi gaming trio that boots into windows fine and after about 10-20 minutes of being on windows or going into a game it will black screen. It boots into safe mode and I have already tried DDU and re installing the drivers but it will only give me those 10-20 minutes before it happens again. Please I need a fix to this.(the graphics card is the issue because I have tried it in multiple PCs with the same result)

so it goes to black screen regardless of gpu usage? Like if its a 2080ti just idling on desktop, it really wont draw more than 20W in that state.
Does it work fine in safe mode (without driver)? Then its not hdmi issue

Also, try to see if upon getting that black screen it actually freezes your pc or not
(If the keyboard reacts to caps lock, then the system is not freezed up)

 

[Chingy]

so it goes to black screen regardless of gpu usage? Like if its a 2080ti just idling on desktop, it really wont draw more than 20W in that state.
Does it work fine in safe mode (without driver)? Then its not hdmi issue

Also, try to see if upon getting that black screen it actually freezes your pc or not
(If the keyboard reacts to caps lock, then the system is not freezed up)

What do you mean by reacts to caps lock? Like if the key shows that it is active or not?

What do you mean by reacts to caps lock? Like if the key shows that it is active or not?

so it goes to black screen regardless of gpu usage? Like if its a 2080ti just idling on desktop, it really wont draw more than 20W in that state.
Does it work fine in safe mode (without driver)? Then its not hdmi issue

Also, try to see if upon getting that black screen it actually freezes your pc or not
(If the keyboard reacts to caps lock, then the system is not freezed up)

Also yes it does go black regardless and not sure if it is normal but the cards fan speed won’t change in msi afterburner if I set it manually and if it is on auto then it stays the same speed but jumps really high after some use then goes back to normal.

The caps lock works, also if I leave the black screen on for about 5 minutes the option to go into bios appears as if I restarted the pc and it tries to load into windows but black screens before it gets to the Lock Screen.

Also the card no longer boots into windows if it has drivers installed unless it’s in safe mode.

 

[Nike_486DX]

What do you mean by reacts to caps lock? Like if the key shows that it is active or not?



Also yes it does go black regardless and not sure if it is normal but the cards fan speed won’t change in msi afterburner if I set it manually and if it is on auto then it stays the same speed but jumps really high after some use then goes back to normal.

The caps lock works, also if I leave the black screen on for about 5 minutes the option to go into bios appears as if I restarted the pc and it tries to load into windows but black screens before it gets to the Lock Screen.

Also the card no longer boots into windows if it has drivers installed unless it’s in safe mode.

its the graphics card issue then
if a clean bios reflash doesnt help, you would have to change vram chips and/or the the gpu, the costs would quickly outweigh the benefits
for vram scan its helpful to use mods and mats (nvidia-made utilities that run under dos and test your graphics card vram).

Nvidia Modular diagnostic software - MODS

tools for GPU and VRAM diagnostics

rk.edu.pl

keep in mind that a "red" result (fail, ie "your cards vram is faulty") doesnt necessarily mean vram issue alone. If changing the faulty gddr6 module doesnt help, the main gpu chip is screwed as well (time for a new card in that case, a TU102 chip would cost about same as getting a whole rtx 3060).

 

[Chingy]

its the graphics card issue then
if a clean bios reflash doesnt help, you would have to change vram chips and/or the the gpu, the costs would quickly outweigh the benefits
for vram scan its helpful to use mods and mats (nvidia-made utilities that run under dos and test your graphics card vram).

Nvidia Modular diagnostic software - MODS

tools for GPU and VRAM diagnostics

rk.edu.pl

keep in mind that a "red" result (fail, ie "your cards vram is faulty") doesnt necessarily mean vram issue alone. If changing the faulty gddr6 module doesnt help, the main gpu chip is screwed as well (time for a new card in that case, a TU102 chip would cost about same as getting a whole rtx 3060).

I haven’t tried a gpu bios reflash yet and was thinking about doing that. Could that potentially fix the card?

 

[AMF]

I haven’t tried a gpu bios reflash yet and was thinking about doing that. Could that potentially fix the card?

you have nothing to loose really it already isnt working . in some instances it can . i have seen it. try it and see just be damn sure its the right one

 

[Chingy]

you have nothing to loose really it already isnt working . in some instances it can . i have seen it. try it and see just be damn sure its the right one

you have nothing to loose really it already isnt working . in some instances it can . i have seen it. try it and see just be damn sure its the right one

you have nothing to loose really it already isnt working . in some instances it can . i have seen it. try it and see just be damn sure its the right one

I just want to be fully sure so I need to use gpu z to find the correct bios right?

I just want to be fully sure so I need to use gpu z to find the correct bios right?

 

[AMF]

I just want to be fully sure so I need to use gpu z to find the correct bios

I just want to be fully sure so I need to use gpu z to find the correct bios right?

is it a gaming trio or gaming x trio ?

it looks like you have gaming x trio ... 1755 mem freq

 

[Chingy]

Gaming X Trio

 

[AMF]

it looks like you have gaming x trio ... 1755 mem freq

MSI RTX 2080 Ti VBIOS

11 GB GDDR6, 1350 MHz GPU, 1750 MHz Memory

www.techpowerup.com

the vbios version matches yours

 

[Chingy]

MSI RTX 2080 Ti VBIOS

11 GB GDDR6, 1350 MHz GPU, 1750 MHz Memory

www.techpowerup.com

the vbios version matches yours

So this is the correct Vbios right, just want to fully make sure

 

[AMF]

So this is the correct Vbios right, just want to fully make sure

according to gpuz yes

VBIOS Version:	90.02.17.00.2C

it matches your version in gpuz

 

[Chingy]

What is it that I need to do after downloading the .rom File

 

[AMF]

have u installed drivers for it at all?

 

[Chingy]

have u installed drivers for it at all?

No I used DDU to uninstall the drivers