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Alderon Games claims that substantial numbers of Intel 13th Gen and 14th Gen chips are defective

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Jesus christ children, I am getting really tired of trying to read this thread that's supposedly about problems with Intel CPUs, and instead finding walls of text about AMD CPUs. It's at times like these I wish I was a mod so I could just ban certain people from this thread, so that we can actually have discourse about the subject at hand, rather than being constantly derailed by fanboyism.

To the people defending Intel by posting AMD CPU issues: go crawl back to your basements. Nobody cares about your blind devotion to a megacorporation that gives zero fucks about you. Try evolving.
To the people posting refutations to the Intel defenders: stop feeding the trolls. Report their posts so that mods can deal with them. Consider putting them on ignore. Just stop feeding them, for the love of god.
 
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I not even use XMP on my 7800x3d, even after found SOC only needed 1.09 (MB defaulted to 1.256+)

I'm sure i gained nothing in usage anyway my RAM is good tho (Renegate)

//

edit, oay it's AMD; but there is is numbers that show defaults MB that are largely higher than needed.
 
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X3D SKUs are less affected by memory speed especially at QHD.


This^
On avg 3D-chips can get an avg boost of around 5% with ram tuning. Some games get 10%+. Others 0%. Non-3D get 10-12%.

I would advice all to tune ram anyways. 80% of the gain is from tuning RFC and REFI alone. Just set ram to 6000, REFI to 50000 (65535 is posdible but can lead to file corruption if temps on dimms rise above 50C) and RFC to 500 if you have Hynix M or 400 if you have A.
 
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Benchmark Scores They're pretty good, nothing crazy.
Im wondering if locking the clocks and feeding stable voltage solves the issues or if it is actually a corrosion issue inside the CPU. Surprised this hasn't gone more mainstream yet.
 

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There's far too much to delete so I won't, but this thread is about 'claims' of Intel's problems.

Please stick to the topic and stop derailing.
 
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Im wondering if locking the clocks and feeding stable voltage solves the issues or if it is actually a corrosion issue inside the CPU.
There's some level of oxidation that happens with any chip, there's got to be more than that at play here!
 
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I have a 13900KF since December 2022, and I've been experiencing issues with it since February 2023. My computer stays on 24/7. I didn't overclock my CPU, I just used the Asus defaults on the ROG STRIX Z790-F GAMING WIFI. Those defaults were probably higher than what Intel recommends, especially regarding power limits, but I wouldn't call that overclocking. I had to underclock my RAM from its advertised 6400 speed to 5600, because the 4 sticks were not stable at 6400. They did however became 100% stable at 5600.

First, since February 2023, I have been experiencing random crashes when fine tuning AI models on the GPU, once or twice per day. Since I was intending to run those fine tuning sessions for days, even weeks, that was quite annoying. My first suspicion was the software I was using for AI model fine-tuning was buggy, since everything else on my computer seemed 100% stable. I had no reason to suspect the CPU, since the CPU was not even stressed by the AI model fine-tunning, it was mostly stressing the GPU.

I even used a Linux version of the software instead of Windows at some point, but the issues persisted. The crashes were quite strange. I was fine tuning a Stable Diffusion generative AI model for images, and about every 10 minutes it was generating a few sample image files based on the current state of the model. It was crashing mostly when saving those images to disc. It was reading them fine from GPU memory, then, while writing them to disk, it was crashing. And it was crashing in strange ways, strange python errors, that should have been impossible according to the python code. Python variables seemed to have been corrupted and contained random values.

Seeing this, I suspected first that I had RAM issues again. I underclocked my RAM even further, but that didn't change anything. I even removed 2 sticks of RAM, leaving just 2, the errors persisted. Changed the SSD, the errors persisted. Deactivated E-cores, hyperthreading, virtualization, the errors persisted.

What's more, by April 2023 the problems seemed to be getting worse. Now I had new browser tabs crashing immediately with access violation errors. And even scrolling through a directory with a large number of files with a file manager (Total Commander) caused it to crash. All this while the computer was basically idle, for the most part. All this indicated it was more than an issue with that Gen-AI fine-tuning software, and my computer had a serious issue. However, being very busy with work at the time I didn't have time to investigate this further for a couple of months.

In June 2023 I decided to get to the bottom of it, and suspecting the CPU was the cause of the issues, I started playing with the settings again. Disabled any ASUS defaults that sounded like overclocking. I disabled speedstep, velocity boost, speedshift, turbo mode, etc. and enabled the power saving mode in windows. That fixed the problem, the system became fully stable. But the CPU was running at only 2.7GHz peak in this configuration, which was clearly unacceptable, and it felt very sluggish.

So, a few days later, I re-enabled the options I previously disabled. This made it unstable again. Then I reduced the P-core peak frequency from the default of 5800 first to 5700, which improved stability then to 5600, which seemed to make it 100% stable. 6 months after buying the CPU, I finally had a stable computer that had reasonable performance.

In August 2023 it started showing signs of instability again, browser tabs crashing and game crashes, so I had to reduce the CPU P-core frequency further, to 5500 max on two cores, and 5400 the rest.

In October 2023 I just bought two just released games, and both all had bugs and crashes. I assumed first that the games were buggy. I even refunded them as one of them was even crashing when starting it. After buying a 3rd game, and experiencing similar issues, I realized it must be my CPU causing issues again. I reduced the frequency even further to 5400 max on two cores and 5300 for the rest. That made it stable again.

November 2023, again stability issues and crashes. Reducing P-core speeds to 5300 on 2 cores 5200 the rest made it stable again.

May 2024, stability issues again. Playing Cyberpunk 2077, first crashes every couple of hours, then every hour, then every 30 minute, then finally every 10 minutes. Reduced the speed to 5200 on 2 P-cores and 5100 on the rest, it became stable again.

July 2024, signs of stability issues again, various software crashing if I left it open over night (the browser, the mail client, Visual Studio Code). I was planning to reduce the speed further to 5100 max on 2 P-cores and 5000 on the rest, then last week I saw the GamerNexus video about the issues with 14th and 13th gen, and it seemed very similar to what I was experiencing. Until then I just assumed I was very unlucky with the silicon lottery, but now it seems that Intel really messed up.

I didn't update the MB BIOS since spring 2024, so this month I finally updated to the latest version. This introduced the Intel settings, and I loaded the defaults, hoping it might fix my issues. No XMP activated. The defaults were intel extreme, and the system was very unstable with those defaults. Windows was not even booting most of the time. I switched to the performance intel defaults. Same issues. Basically, any P-Core being run at 5500MHz or more guarantees issues on my CPU. Then I tried underclocking the CPU manually. But you can't do that with the intel defaults, so I had to switch back to the ASUS defaults, then I started adjusting the settings again to find the optimal CPU and RAM settings to keep my computer stable with the new BIOS.

So far, after days of testing, there doesn't seem to be any improvement with the new BIOS. I'll probably get it completely stable by the end of the week by underclocking it to around 5000 MHz max for the P-Cores. Since December 2022, I probably spent weeks dealing with these issues, so, in an ideal world, not only should Intel give affected people a refund, but also compensate us for all the lost time and aggravation. In the real world, we'll probably be lucky to get an acknowledgment from Intel of their responsibility, and a refund.

You may wonder why I didn't try to get the CPU replaced all this time. Well, I use my computer for work too, so it would have problematic to have to wait for a replacement CPU without a working computer. The alternative was to buy a cheap CPU to use until I get the 13900KF replaced. In the end, I'm glad I didn't try to get a 13900KF replacement, or even a 14900K, in light of the recent news.

In conclusion, I can't wait for the new AMD CPUs to become available. I switched to Intel, having used a 5800X previously, because, among other things, the 5800X was freezing every one or two weeks, and I hoped Intel would be more stable. Unfortunately, the Intel CPU has been much worse.
 
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I have a 13900KF since December 2022, and I've been experiencing issues with it since February 2023. My computer stays on 24/7. I didn't overclock my CPU, I just used the Asus defaults on the ROG STRIX Z790-F GAMING WIFI. Those defaults were probably higher than what Intel recommends, especially regarding power limits, but I wouldn't call that overclocking. I had to underclock my RAM from its advertised 6400 speed to 5600, because the 4 sticks were not stable at 6400. They did however became 100% stable at 5600.

First, since February 2023, I have been experiencing random crashes when fine tuning AI models on the GPU, once or twice per day. Since I was intending to run those fine tuning sessions for days, even weeks, that was quite annoying. My first suspicion was the software I was using for AI model fine-tuning was buggy, since everything else on my computer seemed 100% stable. I had no reason to suspect the CPU, since the CPU was not even stressed by the AI model fine-tunning, it was mostly stressing the GPU.

I even used a Linux version of the software instead of Windows at some point, but the issues persisted. The crashes were quite strange. I was fine tuning a Stable Diffusion generative AI model for images, and about every 10 minutes it was generating a few sample image files based on the current state of the model. It was crashing mostly when saving those images to disc. It was reading them fine from GPU memory, then, while writing them to disk, it was crashing. And it was crashing in strange ways, strange python errors, that should have been impossible according to the python code. Python variables seemed to have been corrupted and contained random values.

Seeing this, I suspected first that I had RAM issues again. I underclocked my RAM even further, but that didn't change anything. I even removed 2 sticks of RAM, leaving just 2, the errors persisted. Changed the SSD, the errors persisted. Deactivated E-cores, hyperthreading, virtualization, the errors persisted.

What's more, by April 2023 the problems seemed to be getting worse. Now I had new browser tabs crashing immediately with access violation errors. And even scrolling through a directory with a large number of files with a file manager (Total Commander) caused it to crash. All this while the computer was basically idle, for the most part. All this indicated it was more than an issue with that Gen-AI fine-tuning software, and my computer had a serious issue. However, being very busy with work at the time I didn't have time to investigate this further for a couple of months.

In June 2023 I decided to get to the bottom of it, and suspecting the CPU was the cause of the issues, I started playing with the settings again. Disabled any ASUS defaults that sounded like overclocking. I disabled speedstep, velocity boost, speedshift, turbo mode, etc. and enabled the power saving mode in windows. That fixed the problem, the system became fully stable. But the CPU was running at only 2.7GHz peak in this configuration, which was clearly unacceptable, and it felt very sluggish.

So, a few days later, I re-enabled the options I previously disabled. This made it unstable again. Then I reduced the P-core peak frequency from the default of 5800 first to 5700, which improved stability then to 5600, which seemed to make it 100% stable. 6 months after buying the CPU, I finally had a stable computer that had reasonable performance.

In August 2023 it started showing signs of instability again, browser tabs crashing and game crashes, so I had to reduce the CPU P-core frequency further, to 5500 max on two cores, and 5400 the rest.

In October 2023 I just bought two just released games, and both all had bugs and crashes. I assumed first that the games were buggy. I even refunded them as one of them was even crashing when starting it. After buying a 3rd game, and experiencing similar issues, I realized it must be my CPU causing issues again. I reduced the frequency even further to 5400 max on two cores and 5300 for the rest. That made it stable again.

November 2023, again stability issues and crashes. Reducing P-core speeds to 5300 on 2 cores 5200 the rest made it stable again.

May 2024, stability issues again. Playing Cyberpunk 2077, first crashes every couple of hours, then every hour, then every 30 minute, then finally every 10 minutes. Reduced the speed to 5200 on 2 P-cores and 5100 on the rest, it became stable again.

July 2024, signs of stability issues again, various software crashing if I left it open over night (the browser, the mail client, Visual Studio Code). I was planning to reduce the speed further to 5100 max on 2 P-cores and 5000 on the rest, then last week I saw the GamerNexus video about the issues with 14th and 13th gen, and it seemed very similar to what I was experiencing. Until then I just assumed I was very unlucky with the silicon lottery, but now it seems that Intel really messed up.

I didn't update the MB BIOS since spring 2024, so this month I finally updated to the latest version. This introduced the Intel settings, and I loaded the defaults, hoping it might fix my issues. No XMP activated. The defaults were intel extreme, and the system was very unstable with those defaults. Windows was not even booting most of the time. I switched to the performance intel defaults. Same issues. Basically, any P-Core being run at 5500MHz or more guarantees issues on my CPU. Then I tried underclocking the CPU manually. But you can't do that with the intel defaults, so I had to switch back to the ASUS defaults, then I started adjusting the settings again to find the optimal CPU and RAM settings to keep my computer stable with the new BIOS.

So far, after days of testing, there doesn't seem to be any improvement with the new BIOS. I'll probably get it completely stable by the end of the week by underclocking it to around 5000 MHz max for the P-Cores. Since December 2022, I probably spent weeks dealing with these issues, so, in an ideal world, not only should Intel give affected people a refund, but also compensate us for all the lost time and aggravation. In the real world, we'll probably be lucky to get an acknowledgment from Intel of their responsibility, and a refund.

You may wonder why I didn't try to get the CPU replaced all this time. Well, I use my computer for work too, so it would have problematic to have to wait for a replacement CPU without a working computer. The alternative was to buy a cheap CPU to use until I get the 13900KF replaced. In the end, I'm glad I didn't try to get a 13900KF replacement, or even a 14900K, in light of the recent news.

In conclusion, I can't wait for the new AMD CPUs to become available. I switched to Intel, having used a 5800X previously, because, among other things, the 5800X was freezing every one or two weeks, and I hoped Intel would be more stable. Unfortunately, the Intel CPU has been much worse.
Thanks for sharing your experience! People who use their computers for work and leave it always on should skip bleeding edge RAM and stick to ECC RAM.
 
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Source or that's BS. Wendell is literally one of the most knowledgeable guys out there. Guys like Gordon ask him for knowledge, someone who's been in the industry from as far back as I can remember (Pentium 400Mhz days FYI)...Wendell has such a reputation that large server farms and game devs give him access to their error logs and systems. The discoveries he's made with these chips needed months of work and a lot of knowledge to even be able to deduce the fact that it's the CPU's. He's literally done it for free, for the benefit of Intel users and others alike, but then his credentials get questioned. Jeez. This shit really gets on my nerves. I mean, the smaller system integrators and game developers turned to him for help, and he single handedly gave them the solution here and now trying to figure out a root cause.

I remember some dude here a few months back questioning Ian Cuttress's credentials and now Wendell. I guess when people's favorite brands get rightfully attacked, it's a knee jerk reaction to blame the person speaking up. For me though, i am just grateful to have these two and a few others actually reviewing stuff. Learned a lot and still do and seems like i'm not the only one



You literally made a claim that Ryzens have a higher than acceptable failure rate, and linked to a BS article. Then when it got refuted, you said it's not your job to verify links and you just gave it because they were requested. I can go on to quote your initial few posts dismissing Ryzen and making all sorts of false claims, but they were so wildly off reality that most of us just decided to ignore it. But your attempt to spread BS or just plain ignorance was quickly shut down.

Yes we all know every CPU degrades, the question here is what is an acceptable timeframe. Anything less than a year under full load is way way lower than what's acceptable. That's what we are talking about here. Because that's what is happening with these chips.

If you don't have 14900K, i'm not sure why you were talking about your raptor lake being stable etc. We are talking about the top end SKU's having issues so if you have anything else that isn't really relevant. The issue here is that 13/14900K's are mostly failing, and that's the topic at hand.

edit: @fevgatos : I found the source of your claim of Wendell not knowing what a VID table is on reddit. I'm not sure why you had to post it here because it was from a random person trying to screenshot a conversation between buildzoid and Wendell and making a pathetic and useless attempt at a personal attack. I'm not sure if you should be reposting stuff like that here and I see why you didn't post the source of your claims. Remember - he deals with things far more complex than what a basic voltage table that exists in a consumer level board
I don't have to own a 900 series Intel because it's just additional e-cores with possibly higher binned P-cores. More Atom cores is not what I want from a processor.

And no, it's not just about 13/14900k series..

The original article was about HX processors in laptops. Others chimed in with issues about desktop processors.

And failing.

And RMA.

Which nobody here that I am aware of has sent i5, i7 or i9 chips to RMA let alone HX chips.

So far we have an entire thread of he said she said and no evidence of BAD Intel chips being RMAd because some company found a few FX chips had a crash from a certain instance.

Nobody has proved anything. You can't prove my i7 is about to go to RMA after running dryIce and 400w pulls.

Oxidation.... yeah, I've seen it. Cleaned it. CPU chugs on.
 
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As pointed out elsewhere to those still clinging to the false hope this is fake news -
"Intel is aware of a small number of instability reports on Intel Core 13th/14th Gen mobile processors.


"Based on our in-depth analysis of the reported Intel Core 13/14 Gen desktop processor instability issues, Intel has determined that mobile products are not exposed to the same issue. The symptoms being reported on 13/14 Gen mobile systems – including system hangs and crashes – are common symptoms stemming from a broad range of potential software and hardware issues.

"As always, if users are experiencing issues with their Intel-powered laptops we encourage them to reach out to the system manufacturer for further assistance.
" — Intel representative to Tom's Hardware.
The bold is a clear acknowledgement that based on in-depth analysis, desktop CPUs have instability problems not related to the "common symptoms". Their own failure analysis labs doubtless know what is wrong and have concise explanations for how it happened. The rest is legal, accounting, advertising and marketing, logistics and everything else being hammered out before a press release.
 

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The bold part means that they have known about it for awhile now.

Crazy.
 
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The bold part means that they have known about it for awhile now.

Crazy.

 

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So bruteforce overvolt it till it works, then repeat when it degrades even further! What a solution!
 
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I mean if these things are in fact defective there really isn't any kind of advice that you'd expect from Intel other than "up the voltage".
 
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Gamers Nexus more than hinted Intel would have something for us before the Zen 5 reviews go live, and they do. Mostly positive and encouraging. Micropatch should help many more than the last one. Still some questions to answer and things to be done before they can wrap it up with a bow on it, but this is a good start. Even if they missed the starter pistol firing and got out of the blocks late.

https://www.hardwareluxx.de/index.p...lyse-zu-ausfallenden-prozessoren-bekannt.html

Based on extensive analysis of Intel Core 13th/14th Gen desktop processors returned to us due to instability issues, we have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors. Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.
Intel is delivering a microcode patch which addresses the root cause of exposure to elevated voltages. We are continuing validation to ensure that scenarios of instability reported to Intel regarding its Core 13th/14th Gen desktop processors are addressed. Intel is currently targeting mid-August for patch release to partners following full validation.
Intel is committed to making this right with our customers, and we continue asking any customers currently experiencing instability issues on their Intel Core 13th/14th Gen desktop processors reach out to Intel Customer Support for further assistance.
- so Intel in seinem Statement
 
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Gamers Nexus more than hinted Intel would have something for us before the Zen 5 reviews go live, and they do. Mostly positive and encouraging. Micropatch should help many more than the last one. Still some questions to answer and things to be done before they can wrap it up with a bow on it, but this is a good start. Even if they missed the starter pistol firing and got out of the blocks late.

https://www.hardwareluxx.de/index.p...lyse-zu-ausfallenden-prozessoren-bekannt.html
 

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Well, it's nice that Intel has moved beyond passing the buck but why mid-August for the patch? Why so long?
 
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Well, it's nice that Intel has moved beyond passing the buck but why mid-August for the patch? Why so long?
Every board partner needs to produce an updated BIOS for every board that uses 13th or 14th gen CPUs and that will take time. Also when you're applying a patch to a very large number of PCs it's a good idea to test it thoroughly first, you know CrowdStrike...
 
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So bruteforce overvolt it till it works, then repeat when it degrades even further! What a solution!
Support homie is like - keep upping the voltage until it stabilizes.

His employer - " microcode patch which addresses the root cause of exposure to elevated voltages"

Big OOF! Anyone that followed that support advice needs to RMA, your CPU is broken.
 
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I didn't question anything, I just mentioned a fact that is relevant to this thread. What are you on about?
Erm...no..that comment of yours has zero bearing to the thread and only questions his credibility. You do realise that in the topic of degradation, Wendell has been going into far more depth than what a mere VID table which, if you know about their conversation, is something found in certain desktop boards Ai tweaker menu or something like that while Wendell mostly deals with server CPU's. I really don't see the point of your post but I'll stop at that.
I don't have to own a 900 series Intel because it's just additional e-cores with possibly higher binned P-cores. More Atom cores is not what I want from a processor.

And no, it's not just about 13/14900k series..

The original article was about HX processors in laptops. Others chimed in with issues about desktop processors.

And failing.

And RMA.

Which nobody here that I am aware of has sent i5, i7 or i9 chips to RMA let alone HX chips.

So far we have an entire thread of he said she said and no evidence of BAD Intel chips being RMAd because some company found a few FX chips had a crash from a certain instance.

Nobody has proved anything. You can't prove my i7 is about to go to RMA after running dryIce and 400w pulls.

Oxidation.... yeah, I've seen it. Cleaned it. CPU chugs on.
You live in a parallel universe or are in some sort of unhealthy denial it seems. A major system integrator says there's 12% defect rate, a massive number of server farms and gave devs are all reporting issues and a few people even in this thread posted about their issues. He'll, even Intel has acknowledged that there are issues but in your books there's no issue still because you haven't seen any.

Maybe wake the f up?
 
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Looks like we have an official culprit, apparently it's a microcode issue causing the CPU voltage curve to be elevated beyond intended range. Similar to the AGESA issue that caused Ryzen to catch fire I reckon


C/c @btarunr
 
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