My computer will not shut down, it reboots instead.

pattesatan · Dec 19, 2024

Like the titel says, my computer reboots instead of shutting down, but I can turn it off by pressing the startbutton 4 secs. (I usually turn it off with the PSUbutton)

Hardware:
X570 Auros Elite motherboard with bios version F40d, and newest AMD chipset drivers.
RX 5800X
Seasonic Focus GX-850
XFX SWFT 309 RX 6700 XT, newest driver.
G.Skill TridentZ neo DDR4 4000 (F4-4000C18D-32GTZN) 2x16GB
2XSamsung 980 PRO 1TB NVME
1XSamsung 960 EVO 1TB SSD
Windows 11 Pro, 24H2

It has been like this for 6 months now...

I have reinstalled w11 three times.
I have turned off fast startup, hibernation.
I have also tried without anything connected, except keyboard, 4 different ones, and nothing else connected than a screen, tried 3 different ones there also, both DP and HDMI,
I have unplugged everything inside, and cleaned connectors everywhere, so I have unplugged the gfxcard and tried with another, the disks, and tried with another, the USBconnecctors inside, the frontpanelwires, tried different memorysticks, you name it, I have done it....

Pls point me in the right direction?

eidairaman1 · Dec 19, 2024

Replaced power switch? Make sure windows is set to shut down when shutdown is pressed whether in windows or case itself (power properties)

stahlhart · Dec 19, 2024

Clear CMOS / update BIOS? Faulty motherboard? 100% certain you've got the case cables (power / reset switch, power LED etc.) connected to the motherboard header correctly?

68Olds · Dec 19, 2024

Do you have an HP printer on the network? Jays2cents did a video about his HP printer sending constant wake-on-lan requests to one of his PCs.

pattesatan · Dec 19, 2024

eidairaman1 said:
Replaced power switch? Make sure windows is set to shut down when shutdown is pressed whether in windows or case itself (power properties)

I replaced the powerswitch, ordered it from Be Quiet.

stahlhart said:
Clear CMOS / update BIOS? Faulty motherboard? 100% certain you've got the case cables (power / reset switch, power LED etc.) connected to the motherboard header correctly?

I have cleared cmos, reflashed bios, in case of corruption, and removed the battery for 24h, and, yes, I have disconnected every contact on the mobo, and reconnected them, several times....

68Olds said:
Do you have an HP printer on the network? Jays2cents did a video about his HP printer sending constant wake-on-lan requests to one of his PCs.

OMG!
This I have to check!

68Olds · Dec 19, 2024

Here's his video...

Zach_01 · Dec 19, 2024

pattesatan said:
I replaced the powerswitch, ordered it from Be Quiet.

I have cleared cmos, reflashed bios, in case of corruption, and removed the battery for 24h, and, yes, I have disconnected every contact on the mobo, and reconnected them, several times....

OMG!
This I have to check!

What happens if you press Alt+F4 (while on desktop) and select "Shut down" from the drop down menu (and then click "Ok" or press "Enter")...?

I always turn off my PC this way, many years now.

pattesatan · Dec 22, 2024

Zach_01 said:
What happens if you press Alt+F4 (while on desktop) and select "Shut down" from the drop down menu (and then click "Ok" or press "Enter")...?

View attachment 376367

I always turn off my PC this way, many years now.

It reboots...

eidairaman1 · Dec 22, 2024

You ever breadboard the rig?

DaemonForce · Dec 23, 2024

Zach_01 said:
I always turn off my PC this way, many years now.

An older command but it checks out.

Zach_01 · Dec 23, 2024

At this point, after everything OP has done, I can't think of anything else than that something is faulty

Mainboard or PSU

LabRat 891 · Dec 23, 2024

Zach_01 said:
At this point, after everything OP has done, I can't think of anything else than that something is faulty

Mainboard or PSU

Logical, but
I'd suffered through the same on a couple Win10 installs on my 3770k, and on the AM4 build that replaced it.
Cleanly reinstalling windows fixed the issue, for me. No idea as to cause, but I assumed it was a driver or Windows subsystem misbehaving.
Edit: No clue why reinstalling didn't fix for OP, but maybe Win11 things? Also, not doing a full and proper *clean* install *might* be possible. Does Linux liveUSB shutdown correctly?
Also, double check to make sure Power On via KB or mouse.(or LAN) is disabled in BIOS.

FreedomEclipse · Dec 24, 2024

Bread box the PC.

Strip everything out and rebuild with everything sitting on a bench or a table then jump the MB pins with a screwdriver to power on and see if it shuts down afterwards.

It COULD possibly be a grounding issue. MB is grounding with the MB standoffs which is preventing it from shutting down properly.

Thimblewad · Dec 24, 2024

FreedomEclipse said:
Bread box the PC.

Strip everything out and rebuild with everything sitting on a bench or a table then jump the MB pins with a screwdriver to power on and see if it shuts down afterwards.

It COULD possibly be a grounding issue. MB is grounding with the MB standoffs which is preventing it from shutting down properly.

Definitive reply

eidairaman1 · Dec 24, 2024

FreedomEclipse said:
Bread box the PC.

Strip everything out and rebuild with everything sitting on a bench or a table then jump the MB pins with a screwdriver to power on and see if it shuts down afterwards.

It COULD possibly be a grounding issue. MB is grounding with the MB standoffs which is preventing it from shutting down properly.

I wonder how many more times we have to suggest doing this before he does it

Mindweaver · Dec 24, 2024

Open CMD as Administrator then type

Code:

shutdown /f /t 00

pattesatan · Wednesday at 1:34 AM

I will breadbox it, and see what happens.

eidairaman1 · Wednesday at 1:46 AM

Ok follow up asap, thanks

Ruru · Wednesday at 2:46 AM

Must follow this one as this sounds interesting. I've had the same issue with a faulty power button, but as OP said that he has replaced it, this gets more interesting.

How does the PC behave if you unplug everything and then turn off the PC by the case's power button?

pattesatan · Wednesday at 4:06 PM

eidairaman1 said:
Ok follow up asap, thanks

Theres the holidays now, and then my fathers 84th birthday, so will take a few days/a week.
And thanks all for helping me with this. :love:

Mindweaver said:
Open CMD as Administrator then type

Code:

shutdown /f /t 00

I had to use shutdown /f /t 1, and it just rebooted, when I tried your suggestion, "shutdown /f /t 00", or "shutdown /f /t 0", I just get a list with slash-commands, and some list underneath, no reboot or anything.

Mindweaver · Wednesday at 6:15 PM

pattesatan said:
Theres the holidays now, and then my fathers 84th birthday, so will take a few days/a week.
And thanks all for helping me with this.

I had to use shutdown /f /t 1, and it just rebooted, when I tried your suggestion, "shutdown /f /t 00", or "shutdown /f /t 0", I just get a list with slash-commands, and some list underneath, no reboot or anything.

That's really odd. Try using this

Code:

shutdown /s /f /t 0

/s = shutdown
/f = force
/t = Time xxx (you can use 0, 00, 000 it should not make a difference.)

Your system seems to have some corrupt windows files. I would do a sfc /scannow but seeing as how this could be corrupt as well. Then use the code below to restore health before you run sfc /scannow.

First run this in a elevated command prompt.

Code:

DISM /Online /Cleanup-Image /RestoreHealth

then when that completes run

Code:

sfc /scannow

but before do run the shudown command above just for SNG's and let me know if it works.

freeagent · Wednesday at 6:20 PM

I am not seeing your exact memory on the QVL, so that may or may not be a problem..

pattesatan · Wednesday at 6:28 PM

freeagent said:
I am not seeing your exact memory on the QVL, so that may or may not be a problem..

Before those, I had g.skill flare X 3200, and the problem was introduced while using those.

Just so everyone in this thread doesent think I appreciate the help, I do!
I just have so many things going on for fathers birthday, so I cant like all of you, but it will be done. :love:

freeagent · Wednesday at 8:02 PM

Have you cleared the CMOS at all? Maybe pull your battery out, clear the CMOS and let it sit for a few minutes.

Each set of ram will have its own specific set of parameters that they need to run properly. Things can get messy when the get mixed up.

leonavis · Wednesday at 8:07 PM

FreedomEclipse said:
Bread box the PC.

Strip everything out and rebuild with everything sitting on a bench or a table then jump the MB pins with a screwdriver to power on and see if it shuts down afterwards.

It COULD possibly be a grounding issue. MB is grounding with the MB standoffs which is preventing it from shutting down properly.

Well, as a last resort.

First I'd try booting into a live-usb-linux to dismiss the possibility that it's an issue with Windows. If the same behavior occurs, it's very likely that it's a hardware-problem. If not, more likely your Windows is broken.

System Name	Mine
Processor	Ryzen 3700x
Motherboard	Gigabyte Aorus Elite
Cooling	Watercooled, Alphacool and EKWB
Memory	32 Gb G.skill Flare X
Video Card(s)	XFX RX 6700XT
Storage	2 Samsung 980 Pro 1Tb nvme, 1 Samsung 860 evo 1 Tb
Case	Be Quiet! Silent Base 601

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

Processor	Intel i7-13700K
Motherboard	Asus ROG Strix Z690-E Gaming
Cooling	NZXT Kraken Elite 360
Memory	G.Skill Trident Z DDR5-6400
Video Card(s)	MSI RTX 4090 Suprim X Liquid
Storage	Western Digital SN850X 4Tb x 4
Case	Corsair 5000D Airflow
Audio Device(s)	Creative AE-5 Plus
Power Supply	Corsair HX-1200
Software	Windows 11 Pro 23H2

System Name	Gamer
Processor	Ryzen 7 5800X3D
Motherboard	Gigabyte X570 Aorus Elite WIFI
Cooling	Apogee XL, MCR360, MCP655, Micro-rez
Memory	2x16GB G.Skill DDR4-3600 CL16
Video Card(s)	Red Dragon RX 6800 XT
Storage	WD SN850 1TB & SN750 1TB
Display(s)	LG 32GK650F-B 32" 1440p 144Hz
Case	Rocketfish (Lian Li) e-ATX
Audio Device(s)	Harman Kardon HK695 2.1
Power Supply	Seasonic Focus GM-750
Mouse	HP Gaming wired
Keyboard	Logitech G110 wired
VR HMD	HP WMR 1440^2
Software	Win10 Pro 64bit

System Name	Mine
Processor	Ryzen 3700x
Motherboard	Gigabyte Aorus Elite
Cooling	Watercooled, Alphacool and EKWB
Memory	32 Gb G.skill Flare X
Video Card(s)	XFX RX 6700XT
Storage	2 Samsung 980 Pro 1Tb nvme, 1 Samsung 860 evo 1 Tb
Case	Be Quiet! Silent Base 601

My computer will not shut down, it reboots instead.

pattesatan

eidairaman1

The Exiled Airman

stahlhart

68Olds

pattesatan

68Olds

Zach_01

pattesatan

eidairaman1

The Exiled Airman

DaemonForce

Zach_01

LabRat 891

FreedomEclipse

~Technological Technocrat~

Thimblewad

eidairaman1

The Exiled Airman

Mindweaver

Moderato®™

pattesatan

eidairaman1

The Exiled Airman

Ruru

S.T.A.R.S.

pattesatan

Mindweaver

Moderato®™

freeagent

Moderator

pattesatan

freeagent

Moderator

leonavis

System Name	PC on since Aug 2019, 1st CPU R5 3600 + ASUS ROG RX580 8GB >> MSI Gaming X RX5700XT (Jan 2020)
Processor	Ryzen 9 5900X (July 2022), 200W PPT limit, 80C temp limit, CO -6-14, +50MHz (up to 5.0GHz)
Motherboard	Gigabyte X570 Aorus Pro (Rev1.0), BIOS F39b, AGESA V2 1.2.0.C
Cooling	Arctic Liquid Freezer II 420mm Rev7 (Jan 2024) with off-center mount for Ryzen, TIM: Kryonaut
Memory	2x16GB G.Skill Trident Z Neo GTZN (July 2022) 3667MT/s 1.42V CL16-16-16-16-32-48 1T, tRFC:280, B-die
Video Card(s)	Sapphire Nitro+ RX 7900XTX (Dec 2023) 314~467W (382W current) PowerLimit, 1060mV, Adrenalin v24.12.1
Storage	Samsung NVMe: 980Pro 1TB(OS 2022), 970Pro 512GB(2019) / SATA-III: 850Pro 1TB(2015) 860Evo 1TB(2020)
Display(s)	Dell Alienware AW3423DW 34" QD-OLED curved (1800R), 3440x1440 144Hz (max 175Hz) HDR400/1000, VRR on
Case	None... naked on desk
Audio Device(s)	Astro A50 headset
Power Supply	Corsair HX750i, ATX v2.4, 80+ Platinum, 93% (250~700W), modular, single/dual rail (switch)
Mouse	Logitech MX Master (Gen1)
Keyboard	Logitech G15 (Gen2) w/ LCDSirReal applet
Software	Windows 11 Home 64bit (v24H2, OSBuild 26100.2605), upgraded from Win10 to Win11 on Jan 2024

System Name	DevKit
Processor	AMD Ryzen 5 3600 ↗4.0GHz
Motherboard	Asus TUF Gaming X570-Plus WiFi
Cooling	Koolance CPU-300-H06, Koolance GPU-180-L06, SC800 Pump
Memory	4x16GB Ballistix 3200MT/s ↗3800
Video Card(s)	PowerColor RX 580 Red Devil 8GB ↗1380MHz ↘1105mV, PowerColor RX 7900 XT Hellhound 20GB
Storage	240GB Corsair MP510, 120GB KingDian S280
Display(s)	Nixeus VUE-24 (1080p144)
Case	Koolance PC2-601BLW + Koolance EHX1020CUV Radiator Kit
Audio Device(s)	Oculus CV-1
Power Supply	Antec Earthwatts EA-750 Semi-Modular
Mouse	Easterntimes Tech X-08, Zelotes C-12
Keyboard	Logitech 106-key, Romoral 15-Key Macro, Royal Kludge RK84
VR HMD	Oculus CV-1
Software	Windows 10 Pro Workstation, VMware Workstation 16 Pro, MS SQL Server 2016, Fan Control v120, Blender
Benchmark Scores	Cinebench R15: 1590cb Cinebench R20: 3530cb (7.83x451cb) CPU-Z 17.01.64: 481.2/3896.8 VRMark: 8009

System Name	Sleepy Painter
Processor	AMD Ryzen 5 3600
Motherboard	Asus TuF Gaming X570-PLUS/WIFI
Cooling	FSP Windale 6 - Passive
Memory	2x16GB F4-3600C16-16GVKC @ 16-19-21-36-58-1T
Video Card(s)	MSI RX580 8GB
Storage	2x Samsung PM963 960GB nVME RAID0, Crucial BX500 1TB SATA, WD Blue 3D 2TB SATA
Display(s)	Microboard 32" Curved 1080P 144hz VA w/ Freesync
Case	NZXT Gamma Classic Black
Audio Device(s)	Asus Xonar D1
Power Supply	Rosewill 1KW on 240V@60hz
Mouse	Logitech MX518 Legend
Keyboard	Red Dragon K552
Software	Windows 10 Enterprise 2019 LTSC 1809 17763.1757

System Name	WorkInProgress
Processor	AMD 7800X3D
Motherboard	MSI X670E GAMING PLUS
Cooling	Thermalright AM5 Contact Frame + Phantom Spirit 120SE
Memory	2x32GB G.Skill Trident Z5 NEO DDR5 6000 CL32
Video Card(s)	Asus Dual Radeon™ RX 6700 XT OC Edition
Storage	WD SN770 1TB (Boot)\|1x WD SN850X 8TB (Gaming)\| 2x2TB WD SN770\| 2x2TB+2x4TB Crucial BX500
Display(s)	LG GP850-B
Case	Corsair 760T (White) {1xCorsair ML120 Pro\|5xML140 Pro}
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Seasonic Focus GX-850 80+ GOLD
Mouse	Logitech G502 X
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 11 Home
Benchmark Scores	ლ(ಠ益ಠ)ლ

System Name	Thermaltake
Processor	AMD Ryzen 5 5800X3D @ 4.60 GHz
Motherboard	Gigabyte B550 Aorus Elite V2
Cooling	Thermalright Peerless Assassin
Memory	32 GB Crucial Ballistix @ 3600 MHz CL16
Video Card(s)	XFX 319 Merc 6800 XT
Storage	Kingston 256GB SSD \| Kingston 240GB NVMe \| Samsung 1TB NVMe \| Samsung F3 1TB HDD \| Barracuda 2TB HDD
Display(s)	34" ultrawide LG 34GL750B 144hz 1ms \| 55" LG UR91 4k@60Hz
Case	Phanteks Eclipse P400
Audio Device(s)	ALC 1220 120dB SNR HD Audio
Power Supply	Thermaltake GF1 850 W - 80 Plus Gold
Mouse	Logitech G502 HERO Lightspeed
Keyboard	Asus TUF Gaming K3
Software	Windows 11 Pro x64

System Name	Tower of Power / Delliverance
Processor	i7 14700K / i9-14900K
Motherboard	ASUS ROG Strix Z690-A Gaming WiFi D4 / Z690
Cooling	CM MasterLiquid ML360 Mirror ARGB Close-Loop AIO / Air
Memory	CORSAIR Vengeance LPX 32GB (2 x 16GB) DDR4 3600 / DDR5 2x 16gb
Video Card(s)	ASUS TUF Gaming GeForce RTX 4070 Ti / GeForce RTX 4080
Storage	4x Samsung 980 Pro 1TB M.2, 2x Crucial 1TB SSD / NVM3 PC801 SK hynix 1TB
Display(s)	Samsung 32" Odyssy G5 Gaming 144hz 1440p, 2x LG HDR 32" 60hz 4k / 2x LG HDR 32" 60hz 4k
Case	Phantek "400A" / Dell XPS 8960
Audio Device(s)	Realtek ALC4080 / Sound Blaster X1
Power Supply	Corsair RM Series RM750 / 750w
Mouse	Razer Deathadder V3 Hyperspeed Wireless / Glorious Gaming Model O 2 Wireless
Keyboard	Glorious GMMK with box-white switches / Keychron K6 pro with blue swithes
VR HMD	Quest 3 (512gb) + Rift S + HTC Vive + DK1
Software	Windows 11 Pro x64 / Windows 11 Pro x64
Benchmark Scores	Yes

System Name	4K-gaming / console
Processor	AMD Ryzen 7 5800X / Intel Core i7-6700K
Motherboard	Asus ROG Crosshair VII Hero / Asus Z170-K
Cooling	Alphacool Eisbaer 360 / Alphacool Eisbaer 240
Memory	32GB DDR4-3466 / 16GB DDR4-3000
Video Card(s)	Asus RTX 3080 TUF OC / Powercolor RX 6700 XT
Storage	3.5TB of SSDs / several small SSDs
Display(s)	Acer 27" 4K120 IPS + Lenovo 32" 4K60 IPS
Case	Corsair 4000D AF White / DeepCool CC560 WH
Audio Device(s)	Sony WH-CN720N
Power Supply	EVGA G2 750W / Fractal ION Gold 550W
Mouse	Logitech MX518 / Logitech G400s
Keyboard	Roccat Vulcan 121 AIMO / NOS C450 Mini Pro
VR HMD	Oculus Rift CV1
Software	Windows 11 Pro / Windows 11 Pro
Benchmark Scores	They run Crysis

Processor	AMD R7 5800X3D
Motherboard	Asus Crosshair VIII Dark Hero
Cooling	Thermalright Frozen Edge 360, 3x TL-B12 V2, 2x TL-B12 V1
Memory	2x8 G.Skill Trident Z Royal 3200C14, 2x8GB G.Skill Trident Z Black and White 3200 C14
Video Card(s)	Zotac 4070 Ti Trinity OC
Storage	WD SN850 1TB, SN850X 2TB, SN770 1TB
Display(s)	LG 50UP7100
Case	Fractal Torrent Compact
Audio Device(s)	JBL Bar 700
Power Supply	Seasonic Vertex GX-1000, Monster HDP1800
Mouse	Logitech G502 Hero
Keyboard	Logitech G213
VR HMD	Oculus 3
Software	Yes
Benchmark Scores	Yes

System Name	Fedora Linux
Processor	Ryzen 7 5800X3D
Motherboard	MSI X570-A Pro
Cooling	360 Arctic Liquid Freezer 2
Memory	64 GiB Crucial Ballistix DDR4-3200
Video Card(s)	16 GiB ASRock RX 7800XT PG
Storage	Plenty
Display(s)	40" UWQHD cheap LC-Power 144Hz
Case	BeQuiet! Silent Base 802 Mesh Front
Power Supply	750W Seasonic Focus GX Platinum
Mouse	Logitech G502
Keyboard	Cherry MX Board 3.0S Blue Switches