RAZER Admits Lycosa Keyboards Manufacturing Defects, Offers Free Replacement

btarunr · Feb 20, 2009

PC gaming peripherals specialist RAZER, long after releasing the Lycosa illuminated gaming keyboard, has come to admit that a small percentage of its customers may have received products with manufacturing defects. The company zeroed in on serial number ranges belonging to some its earlier manufacturing batches.

Lycosa keyboards with serial numbers starting with MT0803, MT0802, MT0801 and MT07 are affected with certain issues as described in several complaints the company received from its customers and retailers. Those having keyboards with matching the criteria can avail free replacement from the company, even if the product warranty has expired. Visit this page for details.

View at TechPowerUp Main Site

Castiel · Feb 20, 2009

Nice one Razer!

This is why I like there products so much.

Elijah86 · Feb 20, 2009

I have one of these and I seem to have a few problems with it just stop working and ihave to plug it back in to get it working again. anyone else have problems with theirs? I dont think mine is part of the problem since my SN starts with MT0836.

pbmaster · Feb 20, 2009

I have one of the MT07's and I don't have any problems.....this thing is still going after an incident with some soda lol

Bjorn_Of_Iceland · Feb 20, 2009

Is this the problem with the media control keys? Ive heard several people having the media control keys fail after a while..

And aside from that, the keys on these things fade so easily.. I know someone who just have had the keyboard for 5 months, and already key fading was evident..

DaveK · Feb 20, 2009

It's nice that they are doing it for free, though for the same money I could get the G15

REVHEAD · Feb 21, 2009

these are better than a G15 in my opinion, I have had both and happier woth the Lycosa, even if my windows key doesnt work anymore, one of the faults.

mybestfriendskip · Feb 21, 2009

GREAT!

I have one of the MT07's and my keyboard has given me problems.

My keyboard's LEDs go crazy. At random times they will begin to just flicker off and on in weird crazy patterns and usually the only way to make this stop is to unplug the USB cable. Also, during this time, the keys do not respond or respond inappropriately...It would happen on average twice a week for me.

I actually contacted Razer about it 6 months ago. I told them what the problem was and they were willing to replace the keyboard then....however, I just never took the time to do it because I do not have a backup keyboard.

Now I will take the time to do while I do not have a gaming machine.

BL

mybestfriendskip · Feb 22, 2009

UPDATE:

I've contacted Razer about this via the web page linked in the news article; I have filled out the support form.

I've heard back from customer support. It seems that a customer support rep at Razer by the name of Mike S doesn't seem to want to replace my keyboard....so far.

He has asked me twice in two separate emails to try the keyboard on another machine EVEN THOUGH Razer knows and admits that there is a problem with the early production keyboards with the serial beginning with MT07 - the beginning of the serial on my keyboard.

I have used this keyboard on three different builds in the past year and the keyboard has malfunctioned on each build.

I made it clear to this guy in the response that I sent moments ago that he is annoying me by ignoring the admittance of Razer to the defect and asking that I keep trying on another computer.

I will update this thread again when i have more info.

BL

mybestfriendskip · Feb 24, 2009

UPDATE:

Razer verified that my keyboard is defective.

They are sending me a new one!

BL

Siren · Feb 24, 2009

Try it on another computer...LOL this is their response for everything. I went thorough hell with my sound card, a mouse and headphones to get them replaced..all of which are crap. In the end and $400+ dollars later I just went out and bought an Xfi, logitech and some speakers and said screw it. To this day I can not get RAZER to admit that there were any problems with those products even though I proved that they did not work on other machines. They would just close my ticket.

Never bought a thing from them again and never will.

mybestfriendskip · Feb 27, 2009

My brand new Razer Lycosa arrived yesterday....

Thanks Razer!

System Name	RBMK-1000
Processor	AMD Ryzen 7 5700G
Motherboard	ASUS ROG Strix B450-E Gaming
Cooling	DeepCool Gammax L240 V2
Memory	2x 8GB G.Skill Sniper X
Video Card(s)	Palit GeForce RTX 2080 SUPER GameRock
Storage	Western Digital Black NVMe 512GB
Display(s)	BenQ 1440p 60 Hz 27-inch
Case	Corsair Carbide 100R
Audio Device(s)	ASUS SupremeFX S1220A
Power Supply	Cooler Master MWE Gold 650W
Mouse	ASUS ROG Strix Impact
Keyboard	Gamdias Hermes E2
Software	Windows 11 Pro

Processor	Intel i5-3570K @ 3.4Ghz
Motherboard	Asrock LGA1155 Z77 Extreme 4
Cooling	Cooler Master Evo 212
Memory	16GB (4X4) G.Skill Ripjaw 2 DDR3-1600
Video Card(s)	Nvidia gForce GTX 660ti
Storage	1x Samsung 840 EVO 256GB 6Gb/s, 1x WD 500GB 6Gb/s, 1x WD 80GB 3Gb/s
Display(s)	ASUS VH242H Black + 2 HP 2311x 23" LED
Case	Fractal Design R4
Audio Device(s)	Realtek OnBoard Both
Power Supply	Cooler Master 850w
Software	Windows 7 Ultimate 64-bit SP1

System Name	Ookami
Processor	Q8300
Motherboard	P5B Deluxe Wifi
Cooling	Thermalright HR-01 Plus
Memory	2GB OCZ Platinum + 2GB Corsair
Video Card(s)	ATI HD4850 512MB
Storage	WD250GB
Display(s)	Viewsonic 19"
Case	Cooler Master Centurion 531
Audio Device(s)	Audigy 2 Platinum ZS
Power Supply	Antec Trio 650W
Software	WIN 7 + WINXP FTW

Processor	AMD Phenom II 955
Motherboard	Asus Crosshair III Formula
Cooling	Cooler Master V8 CPU cooler, 120 mm and 200 mm exhaust, 3 x 120 mm intake
Memory	4 GB OCZ DDR3 1600
Video Card(s)	Sapphire Radeon HD 4890
Storage	Western Digital 500 GB Blacks in RAID 0/ Wesdtern Digital SE16 250 GB
Display(s)	Acer 19" widescreen
Case	Antec Nine Hundred
Audio Device(s)	Supreme X-Fi
Power Supply	Seasonic M12 SS-700HM
Software	Windows Vista Home Premium x64 SP2
Benchmark Scores	3dMark 03-~62k 3dMark 05-~22k 3dMark 06-18268

System Name	Thakk
Processor	i7 6700k @ 4.5Ghz
Motherboard	Gigabyte G1 Z170N ITX
Cooling	H55 AIO
Memory	32GB DDR4 3100 c16
Video Card(s)	Zotac RTX3080 Trinity
Storage	Corsair Force GT 120GB SSD / Intel 250GB SSD / Samsung Pro 512 SSD / 3TB Seagate SV32
Display(s)	Acer Predator X34 100hz IPS Gsync / HTC Vive
Case	QBX
Audio Device(s)	Realtek ALC1150 > Creative Gigaworks T40 > AKG Q701
Power Supply	Corsair SF600
Mouse	Logitech G900
Keyboard	Ducky Shine TKL MX Blue + Vortex PBT Doubleshots
Software	Windows 10 64bit
Benchmark Scores	http://www.3dmark.com/fs/12108888

RAZER Admits Lycosa Keyboards Manufacturing Defects, Offers Free Replacement

btarunr

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Castiel

Elijah86

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System Name	The Beast
Processor	Intel Core i3-2100 @ 3.1GHz
Motherboard	Asus P8P67 LE
Cooling	Stock
Memory	4GB Corsair Vengeance DDR3 @ 1600MHz
Video Card(s)	1GB Sapphire Radeon HD4650 Ultimate Edition
Storage	60GB Corsair Force LE, 1TB Samsung SpinPoint F1, 500GB Seagate
Display(s)	22" Samsung T220HD & 19" Acer X193W
Case	Corsair Obsidian 750D
Power Supply	Corsair HX650W
Software	Windows 7 Ultimate x64

Processor	Intel i7 920 d0 stepping @ 200x19 qpi
Motherboard	Gigabyte EX58-UD3R
Cooling	Noctua
Memory	Patriot 1333 MHZ ram 6gb Triple Channel @ 1600 MHZ
Video Card(s)	ATI 5870 x2 in Crossfire
Storage	4X WD 80gb Veloci Raptors in Raid 0 & Seagate 500gb 7200.11 x 2 in raid 0
Display(s)	Dell 3007 WFP
Case	Lian Li A-10b
Audio Device(s)	Asus Xonar STX
Power Supply	CoolerMaster realpower pro 1000w
Software	Windows 7 X64 ultimate RC

Processor	Q6600
Motherboard	EVGA 680i SLI
Cooling	Liquid cooling
Memory	2gb corsair XMS2
Video Card(s)	7900GTX
Storage	3-74gb rapters (raid 0), 1 120gb storage
Display(s)	Viewsonic Vx922
Case	CM stacker 830
Audio Device(s)	Razer Barracuda AC-1 (POS)
Power Supply	700W FSP Group FX700-GLN
Software	Windows XP pro