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BFG Tech Almost Defunct, Stops Honoring RMAs

largon

largon

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^Ah, jonnyGURU. Speak of the devil...
largon said:
I wonder what will jonnyguru do now... He used to work at BFG. Maybe he'll return to PSU testing?
Click to expand...
 
roast

roast

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I just received this email from BFG...

BFG Technologies, Inc. is winding down and liquidating its business.
Unfortunately our major supplier would not support our business. As a result we
are unable to setup or process any new RMAs for BFG products.
Click to expand...

And when I questioned why I couldnt just get a refund instead of a repair/replacement, I got this....

We sincerely apologize for the inconvenience this has caused you. Unfortunately,
BFG Support is no longer able to process any RMAs. Complaints in regards to this
new policy can be directed to the BFG Corporate address, listed below.
Click to expand...

I'm pretty pissed off, and I'm gonna try take this further.... there must be something that can be done. I've contacted a third party international body that deals with consumer affairs. Just waiting for some information back from them to see what I can do. I'll keep you guys posted. :)
 
Mr McC

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roast said:
I'm pretty pissed off, and I'm gonna try take this further.... there must be something that can be done. I've contacted a third party international body that deals with consumer affairs. Just waiting for some information back from them to see what I can do. I'll keep you guys posted. :)
Click to expand...

Good luck, but I'm afraid that once a company goes into liquidation, there is little that can be done, the international third-party international body will probably tell you this, but I suppose there's no harm in attempting. Nevertheless, it seems akin to exhuming a corpse to try it for a crime.
 
DrPepper

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roast said:
I just received this email from BFG...



And when I questioned why I couldnt just get a refund instead of a repair/replacement, I got this....



I'm pretty pissed off, and I'm gonna try take this further.... there must be something that can be done. I've contacted a third party international body that deals with consumer affairs. Just waiting for some information back from them to see what I can do. I'll keep you guys posted. :)
Click to expand...

That is a risk you take buying any product with a warranty. If your extremely lucky another company will take over the RMA's but massively unlikely.
 
roast

roast

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DrPepper said:
That is a risk you take buying any product with a warranty. If your extremely lucky another company will take over the RMA's but massively unlikely.
Click to expand...

My thoughts exactly. I'm going to keep hoping though. Its a GTX285, and admittedly, it will still work as long as I keep the fan constant at at least 80%...;)
 
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