Raptr Gamer-Community Service Hacked

[btarunr]

If bad news from the green team covered last week, this week begins with one from the red. AMD's Gaming Evolved Raptr app, designed roughly along the lines of NVIDIA's GeForce Experience, but with an added Raptr gamer-community extension, is in trouble. Raptr CEO Dennis Fong, in an e-mail to its members, reported that the Raptr service has been hacked, and the attackers may have stolen details such as usernames, first- and last-names (names given during sign-up), e-mail addresses, and Raptr password hashes (without salt).

Fong maintains that thanks to Raptr's 2-step verification system, Raptr Reward Points held by compromised accounts shouldn't be affected. He asks all users to change their passwords, with new ones that are tough (mix of capital and small letters, numbers, and special characters). If your Raptr password is similar to passwords you used on other online services (eg: e-mail accounts), you must change them as well.

The letter follows.

Maintaining the highest level of security around your Raptr account information is of the utmost importance to us, so we're very sorry to inform you that some Raptr user data may have been recently compromised in an attack similar to hacking activities that have targeted other high-profile sites and services such as Xbox Live and Sony's PlayStation Network.

User names, email addresses, password hashes, and some first and last names may have been accessed. This means that although the passwords are hashed, users with weak passwords are vulnerable to unauthorized access. It's important to note that our two-factor authentication system used for redeeming Raptr Reward Points ensures that even if your Raptr account was among those compromised, the points you've earned as a Raptr member are protected.

Although the potential risk to Raptr users is pretty minimal, we urge you to access any accounts on other sites and services in which you use the same login and password associated with your Raptr account and change the related password(s) immediately.

Reset your password at your earliest convenience in order to help safeguard your Raptr account. In doing so, we strongly advise you to use a password that is reasonably complex and not associated with another site/service account.

If you have any questions or concerns, please don't hesitate to contact Raptr's Customer Service group.

We're extremely sorry about this situation and are committed to further improving account security going forward.
Sincerely,
Dennis Fong
Founder & CEO, Raptr

View at TechPowerUp Main Site

 

[Octopuss]

It's funny how risks are always minimal, but you should change your password immediately

 

[OneMoar]

Raptr is garbage anyway good riddence

 

[SK-1]

Only 3.5 Gb of user data was compromised. The last 500mb are only partially compromised.

 

[RejZoR]

The reason why it is taken as low risk is because they've only stolen passwords without salt. Meaning they'll need quite some time to decrypt them and in the meanwhile you can already change the password which will make stuff they'll decrypt essentially useless. Stolen actual names aren't all that problematic. It's not like you can do all that much with them anyway...

 

[harry90]

I guess that would be Nvidia's and their fanboy's rage over gtx 970 issue. they got hit hard by amd fixer and particularly this video:

 

[xfia]

anyone else just feel like no data is actually safe? the consoles got hacked over christmas and all the stuff about celeb photos. beyond that games get hacked like there is no tomorrow.. especially first person shooters.

 

[Mysteoa]

anyone else just feel like no data is actually safe? the consoles got hacked over christmas and all the stuff about celeb photos. beyond that games get hacked like there is no tomorrow.. especially first person shooters.

Actually games are been cracked not hacked, there is a difference. You can't gain any credentials from cracking a game. Only if the crack is stealing them from you PC.

 

[Frick]

Raptr is garbage anyway good riddence

I've no idea about that, but the name is vastly terrible.

anyone else just feel like no data is actually safe?

That is correct, pretty much.

 

[xfia]

well they are being cracked and hacked..

raptr is still new and has a lot promise in my opinion. it links with twitch and handles encoding with your gpu.

name has that underdog edge to it

 

[HumanSmoke]

I guess that would be Nvidia's and their fanboy's rage

Yeah, it must be a giant conspiracy. Let me guess, you're the one with the stupid glasses

name has that underdog edge to it

How long has an inability to spell been edgy?

 

[RCoon]

All this news article taught me is to unsubscribe to the raptr emails they keep sending me, saying how I'm better than the 3000 other people who bought a random game. Way to make a man feel special. I don't even have AMD hardware anymore

 

[xfia]

spelling words wrong on purpose is what the cool kids do right?

 

[john_]

I don't know how many are really using Raptr out there, but definitely it's not even close to what happened to Nvidia last week. OK the press in most sites try to play damage control in favor of the company
Sites That Support Nvidia - GeForce Forums
but lying to the customers about specs and then trying to cover those lies with more lies about how no one really realized it, is far far worst than the news about Raptr.

 

[HumanSmoke]

spelling words wrong on purpose is what the cool kids do right?

Whatever you say chief.

 

[xfia]

 

[Ja.KooLit]

alot may think it was green camp who hacked it to reduce the tension on the green camp with the 3.5gb thingy.

like others said, who cares about the that software anyway. But ok, it is still in early stage. might take a look someday once once it is more mature

 

[Steve-007UK]

I use it to earn points to buy games, i also won battlefield 4 and sleeping dogs and bought dirt 3 with point's.
I also won farcry blood money and some other game so its not all bad.

 

[Tsukiyomi91]

Can you guys just stop with the controversy nonsense & the hate towards AMD? Come on... you're all grown ups, not some nosy kids who always pester/lament at whatever he/she cannot get. Sheesh...

 

[CrAsHnBuRnXp]

Raptr is complete dog (dinosaur?) shit. What kind of a fucking program like that when trying to exit the client while a game is running FORCES the game to crash? I mean seriously? That is unacceptable. Also, when talking with other people, my chat window constantly disappears and i have to constantly alt tab between other windows and min/max my game to try and get the damn window to appear.

Hack it some more i say.

I guess that would be Nvidia's and their fanboy's rage over gtx 970 issue. they got hit hard by amd fixer and particularly this video:

Just let it go already.

Can you guys just stop with the controversy nonsense & the hate towards AMD? Come on... you're all grown ups, not some nosy kids who always pester/lament at whatever he/she cannot get. Sheesh...

Go tell the people last week that when they were bashing nvidia over their 970 fiasco.

 

[Steve-007UK]

I use it for the points system only couldn't give a shit about the rest of it.

 

[CrAsHnBuRnXp]

I use it for the points system only couldn't give a shit about the rest of it.

When I use it, I only have about 6 games that show up.

 

[Steve-007UK]

When I use it, I only have about 6 games that show up.

Strange, it seems to pick up 99% of my installed games but then again most of them are on steam.

 

[GhostRyder]

It picks up most of my games though I have not really paid much attention, really only use it for the rewards program more than anything though the DVR does work decently well if I had an extreme use for that.

Not really loving or hating Geforce Experience or Raptr, both do what they are supposed to and do a fine job at it. Never really considered them that special unless you really love recording your games or looking at other peoples game settings.

I guess this hack is not really a big deal since all that it means is we have to change our passwords on it...

 

[nickbaldwin86]

Glad I never signed up for it when I had a AMD card for the short while