ASUS Motherboards Adjudged as Having the Industry's Most Reliable

[peche]

Asus = crap....
that's all i can say ....

regards...

 

[Hood]

I formerly used only Asus boards, as I perceived them as the least likely to have any problems, and so far I have been 100% successful. Lately my perception of Asrock boards is that they are also very reliable, if they arrive undamaged (too many reports of bent CPU socket pins, which causes Asrock to deny an RMA). Both my Asrock boards were flawless, as were all 7 of my Asus boards. My 2 MSI boards were both buggy, not worth the hassle of doing an RMA, but never again MSI! I never had a Gigabyte board, never saw one worth buying. I believe that a large percentage of motherboard RMAs are due to user error or failure/incompatibility of other components, especially RAM. Perhaps Asus' MEM OK button prevents a lot of RMAs when RAM is less compatible.

 

[ssdpro]

Asus = crap....
that's all i can say ....

regards...

Profound. I am guessing MSI?

 

[peche]

Profound. I am guessing MSI?

actually MSI is pretty solid... also asrock ...

 

[PLAfiller]

I've had hit and miss with them. ( as with every other big company ). Sometimes an entire series is just badly designed from the get go and sometimes it runs a decade without a hitch. After owning a few things, better just check the specific product in advance.

 

[AlwaysHope]

Yes I can vouch for that, still got my P5Q Pro working well & 2yr build with the system in my sig & always OC'ed but used virtually EVERY day for several hrs or more..

 

[kenkickr]

I used to love Asus boards up until the time I had to deal with 2x RMA's in the same year. The first took about a month to settle and the 2nd took 4 months due to them not finding the issue I was having even though I included the description and steps in the RMA and a typed up note with the board when shipped twice and them sending the board back. This around when AMD Phenom came out. Since then I have been strictly MSI.

 

[Jism]

I tend to stick with either Gigabyte or Asus.

Asus is the more reliable part in my opinion. It's crosshair series are just amazing. Esp the 4 series, where a TDP of 250W is even possible.

Point me a motherboard that can provide a stable 250W TDP.

 

[The Von Matrices]

I haven't had any problems with ASUS products, but I don't usually buy them either. For some reason ASUS products seem to always be more expensive than competitors' products with the same features, and I've had no reliability issues with the competitors either.

 

[R-T-B]

Every brand has had bad boards. Gigabyte pretty much spawned their "Ultra Durable" line (which is actually pretty good today) out of their own piss poor performance back in CapacitorGate days...

 

[fullinfusion]

I've been using Asus boards for years now and have never had any RMA issues, well actually yeah I have.

Living in Canada Id have to deal with the shitty American RMA system, once I got the Canadian number and talked to Tom @asusCanada I had zero issues getting a brand new replacement boards...

The last time I dealt with the US division I got a used mobo with bent caps, a missing bios chip and what a freaking joke. It wasn't till I got ahold of the Ontario Asus department and told them what kind of condition the RMA board was in that They did a cross ship with no CC# and I had a new board that following day. Great customer service!

MSI was the same, called the USA department and got shit used cards for a replacement, again I found the Canadian number and problem was solved.. Hell I even posted a YouTube video on the card I received from the US company and sent the link to MSI Canada, They watched it, emailed me what they thought the problem was and they corrected the problem plus gave me a stepped up card for the inconvenience.

I don't know why the 2 countries are so different being the same company but the American part really don't seem to give a shit, no pun intended but it is what it is

 

[xorbe]

I was expecting somehting like "ASUS has the lowest RMA rate ... because it is practically impossible to RMA with ASUS."

 

[geon2k2]

I don't get this article.

1. Hardware.fr publishes this information for ages.
2. You cannot say ASUS has the best reliability and then on the same page there is a top tier MB with 8% return rate:
- 8,03% ASUS Maximus VII FORMULA

This is abysmal, I would be ashamed to put on the market such a disaster of MB, and for your most important customers, the ones which pay for quality and for a high end product.

3. By the same logic, why not make an article for Seagate the most reliable, first time ever under 0.65%; Crucial first time ever under 0.5% and so on

 

[HumanSmoke]

I have RMA'd dozens of Asus boards without issues. That being said I typically had to call, that is however no different than GB, EVGA or XFX when I have had to RMA with them. They are ALL slow as piss. The fastest company I have dealt with was EVGA after RMA'ing about 6 of those fucking 780i SLI boards with them.

That was more about the chipset than EVGA I think. Plenty of 780i SLI boards rank among the pantheon of bad motherboards including Asus's own Striker II Formula, and probably one of the worst motherboards of the modern era*, the Asus P5N-T Deluxe.
The 780i SLI might have been a basket case ( and the 790i SLI could be pretty spotty as well), but EVGA's 750i SLI FTW implementation of the 750i was damn near bulletproof.

* i.e. Before Intel got into the motherboard business and killed off professional scammers like PC Chips and their fake chipsets

 

[Prima.Vera]

I was a bit fed up dealing with them by the 6th motherboard. All bad out of the fucking box.

Dude, if you RMA 6 mobos in the row, I'm starting to think is not a mobo, but an user error...

 

[xorbe]

2. You cannot say ASUS has the best reliability and then on the same page there is a top tier MB with 8% return rate:
- 8,03% ASUS Maximus VII FORMULA

This is abysmal, I would be ashamed to put on the market such a disaster of MB, and for your most important customers, the ones which pay for quality and for a high end product.

iirc, motherboards in general have a higher than normal return rate. It's probably the most complex construction (parts-wise) and least tested.

 

[RejZoR]

And quality will get even more consistent once they roll Extreme Technology (100% precise machine assembled and soldered PCB's) to all their products. Currently they only use it on very latest graphic cards and motherboards.

From my experience, ASUS is by far the best, that's why I'm sticking with it. They really make great products. I have their 3rd (generation) motherboard, their graphic card, their 144Hz LCD monitor, my sister has a ASUS Tab tablet, it just all works and it works really well. Sure I look at competition, but I always start with ASUS, for obvious reasons.

 

[Solidstate89]

And quality will get even more consistent once they roll Extreme Technology (100% precise machine assembled and soldered PCB's) to all their products. Currently they only use it on very latest graphic cards and motherboards.

From my experience, ASUS is by far the best, that's why I'm sticking with it. They really make great products. I have their 3rd (generation) motherboard, their graphic card, their 144Hz LCD monitor, my sister has a ASUS Tab tablet, it just all works and it works really well. Sure I look at competition, but I always start with ASUS, for obvious reasons.

I've only seen articles about them using it for their graphics cards. Are they actually using it for their motherboards yet?

 

[THU31]

I have been using ASUS motherboards for many years now, and I have had a lot of them. Every single one was pretty much perfect.

Rampage Formula is the best mobo I have ever had. It was even relatively cheap back then, high-end motherboards are ridiculously expensive now (especially considering there is no north-bridge anymore).

 

[RejZoR]

I've only seen articles about them using it for their graphics cards. Are they actually using it for their motherboards yet?

They are, but so far only for Z170 series. Older ones are still made in old ways.

 

[Solidstate89]

They are, but so far only for Z170 series. Older ones are still made in old ways.

Huh, they certainly don't advertise that fact. All of their documentation regarding their new manufacturing method is always for their graphics cards.

 

[geon2k2]

And quality will get even more consistent once they roll Extreme Technology (100% precise machine assembled and soldered PCB's) to all their products. Currently they only use it on very latest graphic cards and motherboards.

From my experience, ASUS is by far the best, that's why I'm sticking with it. They really make great products. I have their 3rd (generation) motherboard, their graphic card, their 144Hz LCD monitor, my sister has a ASUS Tab tablet, it just all works and it works really well. Sure I look at competition, but I always start with ASUS, for obvious reasons.

They're good, I also have an ASUS motherboard and a GPU (which includes the new Extreme Technology) and my previous GPU was also ASUS sold, in perfect condition, after ~ 2.5 years. I'm pretty happy with the motherboard, but not so much with the current GPU, because the VRM reaches 127 degrees C under Furmark,. It works fine though and I still have more than 2 years warranty so ... no worries for now.

I guess I'm lucky, but I never had a motherboard fail on me. And because some of my components are going to other computers in my family, I still have a ~9 years old AM2 Gigabyte and a ~5 year old AM3 MSI, which are still working perfectly.

I only returned an AM3+ MSI, but due to performance, not because it was bad.

 

[cdawall]

Dude, if you RMA 6 mobos in the row, I'm starting to think is not a mobo, but an user error...

I want you as someone who apparently never dealt with the 780i boards to look into them.

Actually let me just put this in perspective, I purchased the board unopened from RMA from a forum member who had already RMA'd the board 3 times. Board I got worked for a week and the chipset failed, from there I shipped it off and got a good one back after 2 months of RMA's and immediately sold it. The individual who purchased it from me RMA'd the board a month later for another chipset failure. This was a common issue with the board.

That was more about the chipset than EVGA I think. Plenty of 780i SLI boards rank among the pantheon of bad motherboards including Asus's own Striker II Formula, and probably one of the worst motherboards of the modern era*, the Asus P5N-T Deluxe.
The 780i SLI might have been a basket case ( and the 790i SLI could be pretty spotty as well), but EVGA's 750i SLI FTW implementation of the 750i was damn near bulletproof.

* i.e. Before Intel got into the motherboard business and killed off professional scammers like PC Chips and their fake chipsets

It was the chipset and then they had the issue where the pins inside of the LGA socket where too long. I dealt with both issues.

 

[Slizzo]

I was expecting somehting like "ASUS has the lowest RMA rate ... because it is practically impossible to RMA with ASUS."

I was coming in here to say this.

ASUS can have the lowest RMA rate, but if they won't take product in, and make RMAs so painful, then yeah, they won't have people sending in parts for RMA. They'll just be turning customers away.

 

[RejZoR]

I want you as someone who apparently never dealt with the 780i boards to look into them.

Actually let me just put this in perspective, I purchased the board unopened from RMA from a forum member who had already RMA'd the board 3 times. Board I got worked for a week and the chipset failed, from there I shipped it off and got a good one back after 2 months of RMA's and immediately sold it. The individual who purchased it from me RMA'd the board a month later for another chipset failure. This was a common issue with the board.



It was the chipset and then they had the issue where the pins inside of the LGA socket where too long. I dealt with both issues.

Weren't those using nForce chipsets which were notorious for failures, breakdowns and failures? I think they were...