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Razer's Servers Fail for Second Time this Month, Forcing Profiles to Defaults

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Razer's cloud storage servers failed for the second time this month, forcing user peripherals to use default settings across the globe. Worse yet, it came during the weekend, a time when many come home from a hard work-week to hope to have a gaming session. The worst part of all this? Apparently, the profiles are not only stored on the cloud, but also on your local machine, however, you must use a XML editing hack to get the software in offline mode to make it actually use the local profile on your machine. Otherwise, the software prefers to just go to defaults and give the end user an arguably irritable situation.




Razer has had their software like this for years, and as of now there have been no announcement of plans to change how it works. This is of course, one of the biggest pitfalls of "cloud" convenience; It's only convenient when the servers are online. When they fail, the lack of access to whatever you were trying to store can be one of the most irritating first-world problems imaginable. Of course, for something simple like a mouse profile, it doesn't have to be this way. It can and even is stored offline. Why it isn't used when the software fails to connect to Razer's servers can only be described as baffling.

EDIT: A smart TPU-Reader pointed out that Razer does allow you to create "Tournament Mode" drivers, effectively creating an offline installer with your driver and profile bundled together. This is as unadvertised as it can possibly be, in this humble editor and Razer user's opinion.

View at TechPowerUp Main Site
 
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I am the only one using tournament mode?
 
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I am the only one using tournament mode?

As a Razer user (I'm sorry, Deathadders just work for me, and I buy them used on ebay to get around the overpriciness), you have piqued my curiosity. Do explain.

EDIT: Wow. They need to make this way more obvious. I'm editing this in:

Tou.png
 
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The fault lies with users that keep buying their products, they sanction this type of practices.
There's only one reasonable place to store settings and that's the mouse itself. You don't need to be a LAN party goer to need it, you just dual boot Windows/Linux.
 

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Phoning home, nope!
 
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As a Razer user (I'm sorry, Deathadders just work for me, and I buy them used on ebay to get around the overpriciness), you have piqued my curiosity. Do explain.

Well I am already in my bed... but well.

You can make an offline driver package for your settings. Look into the settings...

And a frog liking an adder? Well these modern couples lol.
 
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Phoning home, nope!

I agree completely but unfortunately I've yet to find another mouse that agrees with me so well. It's shameful, but I sacrifice my morals for a good palm fit.

Well I am already in my bed... but well.

You can make an offline driver package for your settings. Look into the settings...

And a frog liking an adder? Well these modern couples lol.

You now enjoy story credit. Good bedtime finish to the day, my man.

And a frog liking an adder? Well these modern couples lol.

I have no issues with this. Society is just so taboo about these things.
 

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I agree completely but unfortunately I've yet to find another mouse that agrees with me so well. It's shameful, but I sacrifice my morals for a good palm fit.

Id use a 510 or a G500S if it was any good. I have a Kone XTD, feels right, pretty durable
 
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Id use a 510 or a G500S if it was any good. I have a Kone XTD, feels right, pretty durable

When this Razer dies (and they all do) I'll post a suggestion thread. It probably won't be long, but I can't throw out a working mouse for some reason.
 

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When this Razer dies (and they all do) I'll post a suggestion thread. It probably won't be long, but I can't throw out a working mouse for some reason.

Buddy I feel the same way.
 
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There's only one reasonable place to store settings and that's the mouse itself
500% agree .... Roccat store profile in the mouse and keyboard (not that hard .... and cloud profile are uncalled for that kind of thing ...) i can swap rig and still use my Nyth or my Ryos without having to reprogram all macros each time.

Razer is just becoming worse and worse ... to me their last good product i owned (and i did own a lot from them... i guess i was masochistic) was the Boomslang, Copperhead and Diamondback (i gave my Diamondback magma to my mother and it's still working ... tho she doesn't use it anymore :) ) and a mouse bungee that i still use (if they did fail at that ... i would laugh really hard ... tho it was overpriced because of the branding, got it with a discount nonetheless ) it's like saying : "their only good product were the 1st they got out, after that: nix"

people need to wake up ... many other brand do better product and also cheaper in price (but not in quality) and even "cheap" brands like Trust/Speedlink/random chinese manufacturer (Warwolf/renault ... yep Renault ... a friend ordered a mech TKL keyboard form that brand, not bad i have to say )

same usage same duration, Ryos TKL alive and kicking (not even 1 dead led) Lycosa dead ... and even tho it's a laptop key membrane type ... it did cost almost the same as the roccat ...
mouse ... same story ... mousepad, well they were a little bit better at that (tho which brand would fail at a mousepad ... errr well my Destructor, self destroyed by itself: cracking glide surface ) but a Vespula cost more than a Roccat Alumic ...

edit: oh that's funny ... that news made me check on my Razer Electra headset ... i noticed the membranes were cracked and started to rip off, no wonder the sound was weird ... lucky me i still have my Roccat Kave XTD (stereo) aside
 
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When you Mouse needs an ""online Connection to work properly""

God words have just failed me..........
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This is why I quit buying Razer products when they came out with that "Software requires online connection" to use garbage.

Thankfully other companies have come out with IR sensor mice since then as well.
 
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The fault lies with users that keep buying their products, they sanction this type of practices.
There's only one reasonable place to store settings and that's the mouse itself. You don't need to be a LAN party goer to need it, you just dual boot Windows/Linux.

But how will they ever put an 8KB flash chip in the mouse?!?! Think of the penny cost!
 

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Im not saying the Logitech G900 is a badass mouse, But the Logitech G900 is a badass mouse

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LOL, wait........ so, profiles are stored on the cloud for these? WTH?!!!! I can see that as a backup, but put memory on the mouse like most others do!!!

And why isn't the local copy the first location it looks for? Even worse is that it still doesn't default to local when the servers are down (for the 2nd time and no one thought to fix it). This is such a monumental screw-up that multiple people need fired. There's also no way that running a server is cheaper than putting it on the mouse, too.
 

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Yay for cloud based drivers for mice!
 
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But how will they ever put an 8KB flash chip in the mouse?!?! Think of the penny cost!


right?

after all my Nyth has 512kb onboard memory for profile and my Ryos TKL Pro 2mb and both did cost less than Razer's equivalent :D
 

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right?

after all my Nyth has 512kb onboard memory for profile and my Ryos TKL Pro 2mb and both did cost less than Razer's equivalent :D

your level of dyslexia scaresme
 
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Display(s) X58222 32" 2880x1620/32"FHDTV/273E3LHSB 27" 1920x1080/6.67"/AMOLED 2X panel FHD+120hz/FHD 120hz
Case Cougar Panzer Max/Elite 8300 SFF/None/back/back-front Gorilla Glass Victus 2+ UAG Monarch Carbon
Audio Device(s) Logi Z333/SB Audigy RX/HDMI/HDMI/Dolby Atmos/KZ x HBB PR2/Moondrop Chu II + TRN BT20S
Power Supply Chieftec Proton BDF-1000C /HP 240w/12v 1.5A/4Smart Voltplug PD 30W/Asus USB-C 65W
Mouse Speedlink Sovos Vertical-Asus ROG Spatha-Logi Ergo M575/Xiaomi XMRM-006/touch/touch
Keyboard Endorfy Thock 75% <3/none/touch/virtual
VR HMD Medion Erazer
Software Win10 64/Win8.1 64/Android TV 8.1/Android 13/Win11 64
Benchmark Scores bench...mark? i do leave mark on bench sometime, to remember which one is the most comfortable. :o

FreedomEclipse

~Technological Technocrat~
Joined
Apr 20, 2007
Messages
23,987 (3.74/day)
Location
London,UK
System Name DarnGosh Edition
Processor AMD 7800X3D
Motherboard MSI X670E GAMING PLUS
Cooling Thermalright AM5 Contact Frame + Phantom Spirit 120SE
Memory G.Skill Trident Z5 NEO DDR5 6000 CL32-38-38-96
Video Card(s) Asus Dual Radeon™ RX 6700 XT OC Edition
Storage WD SN770 1TB (Boot)| 2x 2TB WD SN770 (Gaming)| 2x 2TB Crucial BX500| 2x 3TB Toshiba DT01ACA300
Display(s) LG GP850-B
Case Corsair 760T (White) {1xCorsair ML120 Pro|5xML140 Pro}
Audio Device(s) Yamaha RX-V573|Speakers: JBL Control One|Auna 300-CN|Wharfedale Diamond SW150
Power Supply Seasonic Focus GX-850 80+ GOLD
Mouse Logitech G502 X
Keyboard Duckyshine Dead LED(s) III
Software Windows 11 Home
Benchmark Scores ლ(ಠ益ಠ)ლ
Joined
Jul 16, 2014
Messages
8,195 (2.18/day)
Location
SE Michigan
System Name Dumbass
Processor AMD Ryzen 7800X3D
Motherboard ASUS TUF gaming B650
Cooling Artic Liquid Freezer 2 - 420mm
Memory G.Skill Sniper 32gb DDR5 6000
Video Card(s) GreenTeam 4070 ti super 16gb
Storage Samsung EVO 500gb & 1Tb, 2tb HDD, 500gb WD Black
Display(s) 1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Case Phanteks Enthoo Primo w/8 140mm SP Fans
Audio Device(s) onboard (realtek?) - SPKRS:Logitech Z623 200w 2.1
Power Supply Corsair HX1000i
Mouse Steeseries Esports Wireless
Keyboard Corsair K100
Software windows 10 H
Benchmark Scores https://i.imgur.com/aoz3vWY.jpg?2
that cloud based driver garbage is what keeps me from buying a razor, having to read the fine print about offline usage is another strike against it.
 
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