Newegg Repents for Overpricing AMD APUs by Partially Refunding Customers

[btarunr]

California-based Chinese PC hardware retailer Newegg late Tuesday, issued partial refunds to customers who bought highly marked-up AMD Ryzen 2000-series APUs with Radeon Vega graphics. At launch, Newegg marked up the Ryzen 3 2200G and the Ryzen 5 2400G by as much as US $20 above their MSRPs of $99.99 and $169.99, respectively. The 2400G was listed at $189.99, a price that greatly erodes the chip's competitiveness in the market against similarly-priced Intel chips. Newegg has since "lowered" prices of the two chips back to their MSRPs, and is writing to those who bought the chips at marked-up prices, intimating them of refunds of the mark-up back to their original mode of payment.



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[john_]

Dear newegg. I would like to inform you that

$189.99 - $169.00 = $20.99, not $20

 

[dorsetknob]

Dear Steve Burke
We here at Newegg are writing to inform you that we Overpaid you by $0.99
Please Send us Payment ASAP as we have frozen your account untill this overpayment is corrected

Failure to pay will result in this Case being froward to Our Payment Collection Service and may effect your Credit Rating

 

[Liviu Cojocaru]

Greedy bastards

 

[silentbogo]

What's interesting, is that the listed price is still the same

 

[qubit]

I love how correcting their screw-up is made to look like doing the customer a favour.

 

[sutyi]

I love how correcting their screw-up is made to look like doing the customer a favour.

Because they are. No one beat these people with a nailed board to purchase these CPUs / APUs at Newegg.

The 2200G - 109USD and 2400G - 169USD prices are RRP or SRP, wich is Recommended or Suggested Retail Price respectively. As the retailer they have the complete and utter freedom to charge anything they deem fit as long as stuff is clearing inventory even with the markup.

The only reason they are doing these customers a favour because probably AMD told them so. The marketing department probably thought to themselfes they had taken enough flak for the Vega launch price shenanigans...

 

[qubit]

Because they are. No one beat these people with a nailed board to purchase these CPUs / APUs at Newegg.

The 2200G - 109USD and 2400G - 169USD prices are RRP or SRP, wich is Recommended or Suggested Retail Price respectively. As the retailer they have the complete and utter freedom to charge anything they deem fit as long as stuff is clearing inventory even with the markup.

The only reason they are doing these customers a favour because probably AMD told them so. The marketing department probably thought to themselfes they had taken enough flak for the Vega launch price shenanigans...

No they're not. I don't agree with your reasoning and I can't be bothered to argue.

 

[R0H1T]

What about all those overpriced GPU, especially at the height of LTC boom

 

[dorsetknob]

Should be a S S P for each market that can only be lowered .
Same for GPU's

Spoiler: S S P

Statuary Sales Price

 

[R0H1T]

Should be a S S P for each market that can only be lowered .
Same for GPU's

Spoiler: S S P

Statuary Sales Price

There is MRP in India, maximum retail price, but it's rather arbitrary & set by the manufacturer except for certain drugs.

 

[TheinsanegamerN]

No they're not. I don't agree with your reasoning and I can't be bothered to argue.

So why bother commenting? Just to waste our time?

Nobody has to buy from newegg. Anyone with an tiny bit of common sense would simply look up the item on amazon, see that it was cheaper, and buy it there. Only fools are buying exclusively from newegg without cross shopping prices these days. Ever since they got bought out by the chinese, pricing shenanigans and third party offering have dramatically increased in size.

Anyone complaining they got ripped off couldnt be bothered to google their part and look for a better deal.

 

[sutyi]

No they're not. I don't agree with your reasoning and I can't be bothered to argue.

Shouldn't have written anything then.

By your logic buying some apples from Merchant A for $1.89 and your way home seeing that Merchant B, C and D are selling the same amount for $1.69, gives motive to go back to Merchant A to haggle the price after the transaction? So when Merchant A whom wasn't even obligated to give you back said 20 cents in the first place, but decides to do it anyway, it is not a favour?

But I get it, the customer is always right... or something along those lines ay?

 

[qubit]

Shouldn't have written anything then.

Whut?! Who the hell are you to tell me what I can and can't write. I think you just like arguing now.

So why bother commenting? Just to waste our time?

I see you're another one, lol.

 

[Chaitanya]

Greedy bastards

Even when Amd had lowered Msrps of existing ryzen lineup couple of months back, newegg didnt reflect those prices for more than a month. Newegg seems to have gone downhill in last couple of years.

 

[ironwolf]

Nice to see Newegg doing the right thing. Of course this should really never have gotten to this point -- they should have listed them at the SEP price that places like Amazon did. Only reason I didn't order from Amazon was Newegg doesn't bend me over for tax and the Amazon warehouse in FL is no faster to get me stuff to NW FL than Newegg does. [For fairness I am using Newegg Premier and am not on Amazon Prime or anything]

 

[Mindweaver]

The funny thing is that the prices are still marked up on their site... You would think they would remedy that first.

 

[Basard]

The funny thing is that the prices are still marked up on their site... You would think they would remedy that first.

Then they couldn't be everyone's hero!

 

[Casecutter]

Not anything like the Old Egg ... now that Chinese taken it over this is the way they do it! Bought more of my last Build from Amazon and Micro Center found better prices on the same stuff.

 

[Gasaraki]

No they're not. I don't agree with your reasoning and I can't be bothered to argue.

Retailers can charge any amount they want. No one is forcing people to buy the product at inflated prices.

 

[Slizzo]

Steve Burke as in Gamer's Nexus Steve Burke.

Hmph. I do recall him saying he had to buy the APUs because AMD wouldn't supply them..

 

[Gasaraki]

The funny thing is that the prices are still marked up on their site... You would think they would remedy that first.

Flush your cache. The price was changed back the first day I noticed.

 

[Prince Valiant]

I love how correcting their screw-up is made to look like doing the customer a favour.

'They can so they should' seems to be the all the rage these days. I guess people like taking it from companies . I wonder if AMD pressured Newegg with threats of no more stock if they didn't right things?

 

[qubit]

Retailers can charge any amount they want. No one is forcing people to buy the product at inflated prices.

That really doesn't negate what I'm saying.
You're now the third person who's got their nose out of joint over a perfectly reasonable comment I made, lol. I mean, seriously...

'They can so they should' seems to be the all the rage these days. I wonder if AMD pressured Newegg with threats of no more stock if they didn't right things?

It's quite possible. AMD has become competitive again with Intel and I'm sure they don't want greedy retailers to screw that up.

 

[CrAsHnBuRnXp]

That really doesn't negate what I'm saying.
You're now the third person who's got their nose out of joint over a perfectly reasonable comment I made, lol. I mean, seriously...


It's quite possible. AMD has become competitive again with Intel and I'm sure they don't want greedy retailers to screw that up.

I blame the younger millennials. They ruin everything with their lack of understanding.