NVIDIA GeForce 397.31 WHQL Drivers Put GTX 1060-Powered Systems Into Endless Restart Loop

Chino · Apr 26, 2018

NVIDIA released their latest GeForce 397.31 WHQL drivers yesterday. The new 397.31 drivers came game-ready for recently released titles BattleTech and Frostpunk while also provided support for features like NVIDIA RTX and Vulkan 1.1. However, numerous GTX 1060 owners have reported on the official NVIDIA forums that they were unable to complete the installation of the 397.31 drivers. Users were prompted to restart their systems to complete the installation process, but once they have done so, they were presented with the exact screen over and over again putting their systems into an endless restart loop. While NVIDIA is investigating the bug, GTX 1060 owners are encouraged to roll back to a previous version of the drivers as a stop-gap solution. The workaround consists of rebooting the affected system in safe mode and running Display Driver Uninstaller (DDU) to completely remove the 397.31 drivers. Users can then proceed to install the previous 391.35 drivers normally.

View at TechPowerUp Main Site

Gasaraki · Apr 26, 2018

Nice... Weird that it only affects the 1060 when the "whole" 10xx line is using the same architecture.

ironwolf · Apr 26, 2018

There were mentions of at least one 1080 user having issues, not sure how true/confirmed that was.

Dave65 · Apr 26, 2018

Nvidia to busy counting money to put out good drivers, sheesh, get real folks. :laugh:

ironwolf · Apr 26, 2018

Dave65 said:
Nvidia to busy counting money to put out good drivers, sheesh, get real folks.

That or they are too busy nuking the GPP haters. :laugh:

T4C Fantasy · Apr 26, 2018

Gasaraki said:
Nice... Weird that it only affects the 1060 when the "whole" 10xx line is using the same architecture.

they all have different device IDs

very easy to screw them up xD opps 1c03 was stringed wrong... (1060 6GB)

ASOT · Apr 26, 2018

Reasons why wait 1-2 week after release...is to make sure all OK!

kastriot · Apr 26, 2018

Shit happens..

mcraygsx · Apr 26, 2018

This should've been reported during Beta. I would love for nVidia to refresh/redesign UI for Control Panel. Hoping to see something new with Version 400 drivers for VOLTA based GPU's soon.

MasterInvader · Apr 26, 2018

Running my 2º system with a Asus 1060 Dual OC and 0 problems on the installation and games...

FreedomEclipse · Apr 26, 2018

I mean its not like AMD havent had their fair share of borked drivers. Lets not forget the bigger picture here. Both camps have been guilty of letting bugs slip through QC at one point or another.

silentbogo · Apr 26, 2018

GTX1060 6GB, Windows 10 no issues.

Chino said:
Users were prompted to restart their systems to complete the installation process, but once they have done so, they were presented with the exact screen over and over again putting their systems into an endless restart loop.

I'm always selecting a checkbox "Perform Clean Install" in GFE, and was never asked to reboot my PC to complete the installation process. I can make an educated guess that the above issues were observed only Windows 7 PCs.

ssdpro · Apr 26, 2018

Things like this expose what small operations some of our tech comes from. We all envision complicated labs with armies of engineers. Sometimes it is just a couple guys with a couple cards and it's hanging by a thread. I mean seriously, not one 1060 was tested with this new package? At this point I am curious if the bug is on the NVIDIA side or the MS side. Seems fishy that only 1060s would be affected by the same driver package. My 1070 is fine.

Sp33d Junki3 · Apr 26, 2018

Have 2 GTX1060 on Win without driver install or restart issues.
Same goes with GTX1070 system.
Nvidia likely tested this, but it is end user most times in their system that would cause this.

BiggieShady · Apr 26, 2018

springs113 · Apr 26, 2018

This is why I always wait to install updates...glad I didn't cause that is my daily driver.

trog100 · Apr 26, 2018

i dont bother with the "must install the latest drivers as soon as they come out ritual" if the ones you have installed are working fine why bother..

trog

Arctucas · Apr 26, 2018

It warms the cockles of my heart to see nVIDIA adopting Microsoft's policy of 'If it ain't broke, fix it 'til it is'.

CandymanGR · Apr 26, 2018

I would guess this affects only Win7 systems?
I have also noticed several strange behaviours in some of my clients Win7 systems recently. Maybe some new Win7 update is conflicting with something else, i dont know..
Maybe the drivers are not the real culprit here, if that is the case.

P.S. Win10, GTX 1060, zero problems so far.

John Naylor · Apr 26, 2018

Is the problem what happens after you install the driver from the nVidia website ... or is it like we have seen so many times in the past, when Windows update reinstalls it ? Have to ask me son if he had any issues.

Tomgang · Apr 26, 2018

I been on nvidia since gtx 285 where the card to get and since 5 different nvidia gen cards and yes a very few drivers had give me some problems but that is maybe like 5-6 driver over a period of 9-10 years and that is not in my opinion so bad.

For the most nvidia drivers works great for me. Havent tryed the latest driver yet throw.

eidairaman1 · Apr 26, 2018

FreedomEclipse said:
I mean its not like AMD havent had their fair share of borked drivers. Lets not forget the bigger picture here. Both camps have been guilty of letting bugs slip through QC at one point or another.

Yet is strange people in here try to minimize the impact these drivers are causing problems but everyone loses their friggin mind when AMD has a goof.

Tomgang said:
I been on nvidia since gtx 285 where the card to get and since 5 different nvidia gen cards and yes a very few drivers had give me some problems but that is maybe like 5-6 driver over a period of 9-10 years and that is not in my opinion so bad.

For the most nvidia drivers works great for me. Havent tryed the latest driver yet throw.

It's been that way for me Except i use Mint Green Arrow=now the Red Arrow

Valantar · Apr 26, 2018

Fun that these are WHQL certified.

Also, I thought AMD was the only one that ever screwed up a driver. Hm. Almost as if these companies are pretty equal in some aspects. How odd.

R-T-B · Apr 26, 2018

eidairaman1 said:
Yet is strange people in here try to minimize the impact these drivers are causing problems but everyone loses their friggin mind when AMD has a goof.

Don't kid yourself. Certain people lose their mind everytime anyone has a goof.

eidairaman1 · Apr 26, 2018

R-T-B said:
Don't kid yourself. Certain people lose their mind everytime anyone has a goof.

I only try to help users anymore, no matter if they use the Chartreuse Green Eye or Mint Green/Red Arrow, or the Blue Oval.

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NVIDIA GeForce 397.31 WHQL Drivers Put GTX 1060-Powered Systems Into Endless Restart Loop

Chino

Gasaraki

ironwolf

Dave65

ironwolf

T4C Fantasy

CPU & GPU DB Maintainer

ASOT

kastriot

mcraygsx

MasterInvader

FreedomEclipse

~Technological Technocrat~

silentbogo

Moderator

ssdpro

Sp33d Junki3

BiggieShady

springs113

trog100

Arctucas

CandymanGR

John Naylor

Tomgang

eidairaman1

The Exiled Airman

Valantar

R-T-B

eidairaman1

The Exiled Airman

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