Dell Recalls Hybrid Laptop Power Adapters With Power Banks Due to Safety Risk

[crazyeyesreaper]

While Dell's hybrid power adapters with power banks were a great idea on paper as they allow users to charge their laptop while still on the go, there have been reports some of these units pose a safety risk. For now, there have been 11 reports of hybrid power adapters breaking and thereby exposing internal components. To fix the problem, Dell has issued a recall for hybrid adapters with manufacture code -"CN-05G53P - LOC00 - XXX - XXXX - AXX" (X representing various numerical values). Said manufacture code can be located on the back of the adapter as seen in the third image below. Dell has also determined that all problem units were produced between January 2017 and March 2017 and were sold on the Dell website, Amazon, Microcenter, and other affiliated retailers.

In total, roughly 8900 units are to be recalled and replaced with 475 having been sold in Canada. To find out if your hybrid charger is affected, you can contact Dell by phone or go to www.dellproduct.com and enter the manufacture code without dashes for verification. Anyone with a unit manufactured during the date noted above can have it replaced for free. While no injuries have been reported it would likely be better safe than sorry.


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[lexluthermiester]

This is one of the reasons I like Dell. Problems happen, that's life. This is them being their typical proactive selves. They're doing this not because they're worried about being sued, but because they actually care.