Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectiveness

[btarunr]

Intel issued a product change notification (PCN) dated November 13, calling for a recall of boxed Xeon E-2274G processors from customers and distributors. The boxed SKU of the E-2274G, which includes a stock cooling solution, has been marked as "discontinued" and "end of life." Intel is offering an E-2274G tray processor (chip-only) as replacement for the returned inventory. The cause for the recall is the cooling solution included in the boxed SKU, which has been found to be insufficient to cool the E-2274G, a 4-core/8-thread processor based on the 14 nm++ "Coffee Lake" microarchitecture, with a rated TDP of 88 W.

The E973708-003 fan-heatsink included with boxed Xeon E-2274G processors is supplied by Foxconn, and has been known to be bundled with Intel's entry-level client-segment processors, such as the Pentium Gold series and Core i3 series (chips with TDP typically rated 65 W or less). It features a thin, circular, all-aluminium heatsink, which lacks a copper core that certain other LGA115x-compatible stock coolers by Intel have. The heatsink makes contact with the CPU over pre-applied TIM on an aluminium surface, with spirally-projecting fins dissipating heat under the fan's airflow. It could be been an oversight bundling such an underpowered cooler with an 88 W TDP processor that's designed for the rigors of mission-critical use-cases such as workstations and small-business servers.



Heatsink images courtesy: AndyKingParts (Amazon seller)

View at TechPowerUp Main Site

 

[Platinum certified Husky]

Intel : Let's use cheap cooler on high TDP CPU
CPU thermal throttled.
Intel : *surprised pikachu face*

 

[DeathtoGnomes]

Wonder how much this will cost them

 

[btarunr]

Wonder how much this will cost them

They're just removing coolers from the boxes, and sending processors back on trays. Those coolers are probably repurposed in Core i3 or Pentium retail boxes.

 

[1000t]

I would prefer if by defaul all CPUs were without boxed coolers. If some manufacturer wanted to bundle one, they could make a special edition. Of course, beside TDP they should publish also some upper power requirement for CPU, e.g. PPT or PL1 or PL2 or whatever.

 

[ZoneDymo]

Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?

 

[TheDeeGee]

Just apply all security fixes and it will run at half speed, less heat.

 

[Mysteoa]

I would prefer if by defaul all CPUs were without boxed coolers. If some manufacturer wanted to bundle one, they could make a special edition. Of course, beside TDP they should publish also some upper power requirement for CPU, e.g. PPT or PL1 or PL2 or whatever.

So you want Joe who doesn't understand any of this to fry his CPU?

 

[trom89]

I would prefer if by defaul all CPUs were without boxed coolers. If some manufacturer wanted to bundle one, they could make a special edition. Of course, beside TDP they should publish also some upper power requirement for CPU, e.g. PPT or PL1 or PL2 or whatever.

Makes sense, but I bet they would keep the same price.
Like what Intel did in the late generations:
"new gen, same price, now NO overclock. Want it back? Pay up!"
"new gen, same price, now without HT. Want it back? Pay up!"
"new gen, same price, now without integrated graphics! Want it back? Pay up!"

 

[Platinum certified Husky]

i9-9900 loot box edition
Chances to get overclock, HT, integrated graphics (cooler not included)
Order NOW!

 

[Tsukiyomi91]

You know... selling the processors without a cooler is not an issue btw...

 

[Octopuss]

So you want Joe who doesn't understand any of this to fry his CPU?

Joe doesn't know how to install a CPU in the first place

 

[JalleR]

Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?

That cooler has been user for years… but yes it is not like the one you got for a PD 950 or the I7 960

 

[Jism]

Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?

Duh. Every penny saved is profit for Intel.

 

[dj-electric]

Intel seriously needs to go AMD on their stock coolers, and get better designs from constructors such as coolermaster or even Arctic.
Time for a serious upgrade in box coolers for Intel.

 

[bonehead123]

"cheap is as cheap does"

Seriously though, if you're gonna include a cooler with the CPU, even a cheap one, you should at least have sense enough to make sure it can actually, like, you know, keep it cool.... shame on them

And as for Joe, even with his limited understanding of the concepts involved, should be able to just buy a cpu/cooler combo & be confident that it will work as intended...

If I were him & bought one of these cpus, I would be leaning towards starting a class-action lawsuit against Intel for shipping a known deceptive/defective product....and now trying to backpaddle on the whole deal with some lame BS excuses.

 

[Jism]

This cheap ass cooler is'nt from today or something. These practices existed from the P4 era. There where alot of case makers who would dedicate a custom intake at the height of the CPU cooler, so it would assure some decent cooling while using a stock cooler from Intel:

Yes it was needed to use a fan duct with a case that would have a vent at the side of the panel. Intel is skimping for years on stock coolers and makes huge profit on those things. Imagine the costs for intel to create a cooler in huge quantities for years ..

 

[TheGuruStud]

This cheap ass cooler is'nt from today or something. These practices existed from the P4 era. There where alot of case makers who would dedicate a custom intake at the height of the CPU cooler, so it would assure some decent cooling while using a stock cooler from Intel:

Yes it was needed to use a fan duct with a case that would have a vent at the side of the panel. Intel is skimping for years on stock coolers and makes huge profit on those things. Imagine the costs for intel to create a cooler in huge quantities for years ..

Dell workstations came with 1 lb coolers lol. I've found those netburst POS in the trash.

Maybe I should have been stripping all those P4s and Xeons....

 

[EarthDog]

Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?

There are typically two of them. One with the copper slug, one without...

 

[1000t]

So you want Joe who doesn't understand any of this to fry his CPU?

If someone buys AM4 motherboard for Intel CPU because it has higher number what's the chance he can mount the cooler? There will always be dumb people...

 

[Daven]

The first causality of buying into Intel's propaganda on TDP is ....Intel!

 

[DeathtoGnomes]

Is it just me or are Intel stock coolers just keep getting cheaper and cheaper over the years? like no longer a copper center and look how thin it is.... the hell intel?

its things like this that may have caused AMD to develop the wraith cooler.

 

[Ruru]

Just why they can't bundle that better copper core ones like in the better days..

 

[john_]

It seems that Intel fell victim of it's own TDP numbers.

 

[Lesha]

This is just pathetic.