Microsoft Launches Online Xbox 360 Repair Service

Jimmy 2004 · Aug 6, 2007

Given the relatively high failure rate for Xbox 360s, it's no surprise that Microsoft has taken steps to make the repairs process a little easier. Anyone with a defective Xbox 360 living in the USA can now "speed things along" by visiting service.xbox.com to register your console and setup a repair, as well as being able to track the progress of your repair online. And to sweeten the deal a little bit, Microsoft is even offering a $5 discount for repairs on out-of-warranty consoles if you use the new website, with any machines still inside the warranty period receiving free repairs. Apparently there is also a European equivalent on the way (and possibly a similar site for other areas) but there is no indication of when this is expected to go live yet. You will need a Windows Live ID to use the service, although this is free and relatively easy to setup - anyone who uses Windows Live Messenger or other Windows Live services should already have one.

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rhythmeister · Aug 6, 2007

What about us UK citizens?!

WarEagleAU · Aug 6, 2007

I give them kudos for finally realizing the huge problems and making things easier on us. Good thing mine is working fine, I dont know if my Xbox 360 (got April of last yeaR) has the new warranty or not.

Wile E · Aug 6, 2007

WarEagleAU said:
I give them kudos for finally realizing the huge problems and making things easier on us. Good thing mine is working fine, I dont know if my Xbox 360 (got April of last yeaR) has the new warranty or not.

Yep, it does.

Taz100420 · Aug 6, 2007

I fix my own.....If its not TOO serious

jocksteeluk · Aug 7, 2007

rhythmeister said:
What about us UK citizens?!

companies like this don't care about Europe or the UK because we don't do class action lawsuits to the existent that Americans do and that is why we have to wait for something that should have been in place from day one.

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Microsoft Launches Online Xbox 360 Repair Service

Jimmy 2004

New Member

rhythmeister

WarEagleAU

Bird of Prey

Wile E

Power User

Taz100420

jocksteeluk

New Member

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