ZOTAC Announces Extended Warranty for NVIDIA GeForce RTX 30 Series

[neatfeatguy]

I agree with the depreciation part with working components. The problem comes in when they can't replace the card with the same model or something better and then expect you to be happy with half the value in a refund or has the gal to offer something worse than what you had. Please, that is called a scandal, a company shouldn't be offering such a long warranty period for a product if they can't fulfill their end, simple.

Why should they replace it with something better than what your card could do? They need to only provide a service that they'll give you a replacement card of the same or similar performance.

It's not the distributors fault that new technology comes out about every 12-18 months and replaces the old.
It's not the distributors fault that pricing for one generation may be horrifically higher than the next.
It's not the distributors fault that someone paid $1200 for a card and two years later it's no longer available and a newer card of similar performance only costs around $700.

You expect a company to hold old inventory just because someone might need a RMA full filled for a piece of hardware that's 3+ years old and hasn't been manufactured for months or even years? Why would a company do that? That's just wasted resources left sitting there, giving you nothing in return. The value of that old inventory doesn't stay static as time goes on, it drops in value.

Then because they don't have 3+ year old inventory, you expect them to give you a replacement at the same cost you spent 3+ years ago?
That's just stupid.

 

[lexluthermiester]

That isn't how it works generally. You have business with the seller, not the manufacturer.

While that is a valid point, warranties are generally handled by the manufacturer and that is both the topic of this article and the point @kiriakost was trying to make. What surprises me is that Zotac doesn't have offices in the EU. I was under the impression that Zotac was popular there.

 

[Vayra86]

While that is a valid point, warranties are generally handled by the manufacturer and that is both the topic of this article and the point @kiriakost was trying to make. What surprises me is that Zotac doesn't have offices in the EU. I was under the impression that Zotac was popular there.

Understood.

And no, Zotac at least here in NL is not particularly popular in any way. It is viewed as B-grade even I think, definitely not on the same mindshare level as Asus, MSI.

 

[lexluthermiester]

And no, Zotac at least here in NL is not particularly popular in any way. It is viewed as B-grade even I think, definitely not on the same mindshare level as Asus, MSI.

Fair enough. Here in the states, they're not at the top of everyone's lists, but they're not far off and are respected. I would never hesitate or think twice about buying their products.

 

[Vayra86]

Fair enough. Here in the states, they're not at the top of everyone's lists, but they're not far off and are respected. I would never hesitate or think twice about buying their products.

Yeah. Mindshare != logic

 

[kiriakost]

That isn't how it works generally. You have business with the seller, not the manufacturer.

I need the confidence that my replacement will be delivered in two weeks and not in three months.
Most Asian brands they have a base in Holland, I do not see any reason for Zotac to not act the same.

While that is a valid point, warranties are generally handled by the manufacturer and that is both the topic of this article and the point @kiriakost was trying to make. What surprises me is that Zotac doesn't have offices in the EU. I was under the impression that Zotac was popular there.

Popular in my end at least regarding marketing, ASROCK , ASUS, EVGA, GAINWARD, GIGABYTE, MATROX, MSI, PALIT, PNY, SAPPHIRE, XFX,