I now take the liberty to point out that the company blizzard, although a pearl, but only for microsoft to become even larger. with all the negative consequences that brings a takeover so for customers. customer service goodbye!
the once great game with their cool GameMasters (legends until today) belongs in parts to a now transfigured past.
[and sorry i am upset until now]
my last experiences:
(the conversation was automatically translated)
after two days of unanswered mail you may also see where the journey possibly goes. But Data is now the KEY!!!
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THE CONVERSATION:
hello! greetings!
i would like to contact you today in two ways! please don't take it personally a persona but i will complain to you very much now:
what happened to your customer service in the past when you can't get any ingame support at all?
only formal things concerning the account. is this called outsourcing or puny?
i have been with you permanently for 15 years now and have not been able to address my problem, which i will do in a moment;
i am EXTREMELY and beyond annoyed that their game design allows, dammit, not to grey out or lock a 278 item that exists in catalyst to a trivial other 278 item with no significant improvement...!
it says cooldown 7 days. nothing else. no warning nothing.
is it possible to get my old item back, instead of armreife of the celestial? i want my vault arm splints back.
of course you can. one mouse click for you like before. why is there no help from GM anymore? ingame i couldn't even send the message because you use automated filters that block people if certain keywords fall under your --not help possible-- regulations or you just want to dump them in writing because the staff has been abolished.
i am really disappointed.
can you undo this? please!
i ask out of desperation alone
best regards
..........
Hello and greetings from the emerald island!
I'm sorry you converted the wrong item in the Creation Catalyst.
We at Customer Service do not exchange items that have been accidentally converted. We also do not refund flux or reset the cooldown of the catalyst.
If you convert an item on a slot that is not part of the tier set (cape, bracers, belt, and boots) the converted item will not count towards the set bonus.
Also, please keep in mind that the item's stats will change.
You can read more about this at
https://www.wowhead.com/guides/creation-catalyst-crafting-tier-sets-shadowlands-patch-92.
But next week will come for sure and then you can convert the right item.
With kind regards,
Game Master ..........
Customer Service
Blizzard Entertainment
thank you for nothing!
your external website not belonging to the group, you can nail to the (with respect) to the hat!
there is nothing even remotely responsive to my overall problem.
do you think that your answer is satisfactory when i have further earned an answer and draw attention to your meager customer service...?
seriously now? what has become of you?
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