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Last week the US Public Interest Research Group (US PIRG) Education Fund issued a report titled "Chromebook Churn", and the technology press was quick in its reading and analysis of this PDF document - filled with unfavorable findings. The main focus of the consumer watchdog's investigation was on a great uptake of Chromebooks in the education sector - schools in the United States of America have been providing a high percentage of their students with the relatively cheap ChromeOS-based laptop computers - especially during the pandemic period. The PIRG's Churn report cites numerous sources regarding disappointing Chromebook lifespans - schools are experiencing a high rate of hardware failure and technical issues relating to software updates - and as a result of these problems, irreparable devices are piling up as e-waste.
PIRG has called on Google and its manufacturing partners to effectively "double the life of these widely used laptops, saving schools money and helping the environment." Chromebooks are considered to be a cost effective entry into computing, but the watchdog reckons that a nice starter price tag does not reflect well when stacked up against the product's long term prospects. Schools are experiencing a high rate of Chromebook failures, especially once devices hit a three year long usage mark, and the required repair process is said to be problematic. PIRG states that warranty terms are unfavorable beyond the manufacturer set lifespan, and schools are having to pay for third party renovations and sourcing of spare parts (which is a complicated process in itself). The watchdog posits that schools in the USA could save a total of $1.8 billion (for taxpayers) - if Google doubles the lifespan of Chromebook, not accounting for extra maintenance costs.
View at TechPowerUp Main Site | Source
PIRG has called on Google and its manufacturing partners to effectively "double the life of these widely used laptops, saving schools money and helping the environment." Chromebooks are considered to be a cost effective entry into computing, but the watchdog reckons that a nice starter price tag does not reflect well when stacked up against the product's long term prospects. Schools are experiencing a high rate of Chromebook failures, especially once devices hit a three year long usage mark, and the required repair process is said to be problematic. PIRG states that warranty terms are unfavorable beyond the manufacturer set lifespan, and schools are having to pay for third party renovations and sourcing of spare parts (which is a complicated process in itself). The watchdog posits that schools in the USA could save a total of $1.8 billion (for taxpayers) - if Google doubles the lifespan of Chromebook, not accounting for extra maintenance costs.
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View at TechPowerUp Main Site | Source