How much customers changed. There's a new generation of stupid, its clear, and it clearly influences the quality of product releases too.
We are our own worst enemies. Idiocracy is happening, for real. The fact Nvidia can do this in the face of economic downturn says a lot. We, at large, need to stop pointing fingers at 'something else'. We're the architects of our own demise if we keep doing that. That lens fits on almost everything today. The system is broken. I too believe in customer rights. But I also strongly believe in due diligence, and in the latter... people are screwing up bigtime and they're paying their own damages throughout life. But they also set a norm for how companies treat them.
There is one prime example here. 'RTX'. It was nothing, today its still a whole lot of nothing. People buy it, despite paying a premium on underpowered hardware. I mentioned Iphone earlier: Nvidia is selling Iphones now. Software + hardware in a holy combination of efficiency and marketing, with Nvidia as the gatekeeper to features, and people buy it. Gosh I wonder what they'll get more of, now. Let's appreciate the fact that in this move, even one generation of cards is already enough to lose feature access (DLSS3+).