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NZXT Introduces Flex PC, Subscription-based Gaming PC Rent Program with Upgrades

GFreeman

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NZXT, a leader in PC gaming components, products and prebuilts, builds on its commitment to making PC gaming achievable to all of those with a passion for play with the introduction of NZXT Flex. A first of its kind gaming PC subscription service, Flex enables gamers to enjoy the benefits of a high performance gaming PC for a low monthly fee. The Flex subscription service features no hassle returns, no hidden fees and regular upgrades all without a long term commitment.

"At NZXT, we believe everyone should be able to play the games they love," said Bryan de Zayas, NZXT's Head of Marketing. "In the past, that meant buying a pre-built PC or building your own. Our new Flex subscription service offers gamers more flexibility and choice, so they can focus on what really matters - playing the games they love."



"The subscription program has truly been a godsend for me." NZXT Flex customer review. "I am unable to cover the full cost of a PC upfront. Prior to this, I was gaming on a 10-year-old laptop. The tech advancements became evident when I experienced a significant difference between my old gaming laptop and the new Player Two. I am sincerely thankful that this program was introduced, and I am committed to making the most of it.

"New hardware is being released frequently, and having access to industry-leading products is vital to staying competitive. NZXT Flex provides us with the confidence that we'll always have access to the top-of-the-line builds so that we can create content and play at our highest level for our fans." - Brian Anderson, CEO of FlyQuest

Offering three distinct models based on the award-winning NZXT Player Series PCs, subscribers select the best PC for their needs. With each offering, every subscriber receives:
  • Delivery of their gaming PC within three to five days.
  • Lifetime warranty and 24/7 support coverage throughout the life of the subscription.
  • Guaranteed PC upgrades every two years.

View at TechPowerUp Main Site | Source
 
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I guess Player Three option makes sense in terms of leasing because of all the issues the 13th/14th Intel gens are having. Lease it for a couple of years and let NZXT have a faulty or soon to be faulty CPU back in their possession.

However, the price is outlandish.
Tier 3 at $169 a month for 24 months is $4,056
Tier 2 at $119 a month for 24 months is $2,856
Tier 1 at $59 a month for 24 months is $1,416
(this doesn't include any taxes and/or shipping costs if applicable)

I'd much rather spend $2k on a components myself, get a computer that's better than what Tier 2 offers and have it for 3-5 years before getting a new system.

Can there really be that many people out there that think this is a good deal?
 
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I guess Player Three option makes sense in terms of leasing because of all the issues the 13th/14th Intel gens are having. Lease it for a couple of years and let NZXT have a faulty or soon to be faulty CPU back in their possession.

However, the price is outlandish.
Tier 3 at $169 a month for 24 months is $4,056
Tier 2 at $119 a month for 24 months is $2,856
Tier 1 at $59 a month for 24 months is $1,416
(this doesn't include any taxes and/or shipping costs if applicable)

I'd much rather spend $2k on a components myself, get a computer that's better than what Tier 2 offers and have it for 3-5 years before getting a new system.

Can there really be that many people out there that think this is a good deal?
Its not a good deal in the long term, but there's obviously enough non-long-term thinking people out there for this company to see it as a money-maker. The big cost here is going to be for the warranty & 24/7 support coverage, and looking at the specs I would guess that in the end someone ends up paying 30-40% more for the PC use vs. buying/building one themselves. I would be curious to see what kind of contract goes along with this service.
 
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Very interesting idea/concept.
 
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Oh, goody! Another subscription service, a.k.a. "Pay more for less, but at least you got to be lazy.". :p
 
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Sounds like something the infamous Jacket Man & his sister would say:

"the more you spend, the more new jackets I get to buy" hehehe :)

Thanks but no thanks NzeeXtee !
 
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If you can’t afford to save $50-$150 a month, for a year or even two, priorities should not be purchasing a gaming PC through a subscription service were you end up paying more than the cost of components.

What happens with data if you can’t cough up a sub fee? Do they have restrictions on software etc…? Extra telemetry built in thats part of a contract agreement? Whats the e-waste like if they’re swapping out rigs every two years when people typically upgrade the entire pc less often and not always the entire PC.

Wasteful service.
 
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Judging from the prices, this would only be a good deal if you plan to only play games for a month or a couple of months, and don't want to shell out for a gaming pc that you'll have all year round. But it's kinda hard to picture what kind of audience would want this. Maybe if there's a specific pc game you really want to play while you use your Nintendo Switch the rest of the year?
 
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....how to get poor and workingclass people to pay $5000 for a $1500 PC

For the people that don't understand who would "choose" this....nobody would "choose" this if they had the choice not to....this is for people that have absolutely no choice....think poor college student who is studying graphic design and would need a PC with a capable GPU (I put myself through undergrad without ever owning a computer and I might have entertained something like this had it been around at the time which was the mid 2000s).

Just like how getting furniture at Rent-A-Center is something that nobody ideally wants to, nobody would choose to get their PC this way.
 
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Can there really be that many people out there that think this is a good deal?
Some will own nothing and be happy I guess.

Player 2 config seems a little janky. I would swap out the 5600x for 5700X3D then for player three put in a 4090.
 
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....how to get poor and workingclass people to pay $5000 for a $1500 PC

For the people that don't understand who would "choose" this....nobody would "choose" this if they had the choice not to....this is for people that have absolutely no choice....think poor college student who is studying graphic design and would need a PC with a capable GPU (I put myself through undergrad without ever owning a computer and I might have entertained something like this had it been around at the time which was the mid 2000s).

Just like how getting furniture at Rent-A-Center is something that nobody ideally wants to, nobody would choose to get their PC this way.

People who don't have choice should not make a choice then, this is really that terrible. Even with the lowest tier you're paying 1416$ to rent something you could buy for much less than that. Even putting the purchase in a bad credit card would be a better investment than this.

Like here's a relatively smart config that would be beat the pants of nzxt player 2 for cheaper than the player 1 price: https://pcpartpicker.com/list/xMtMz6 -> total 1358$. No sales, no bargain bin psu or case, even splurged with a noctua cooler and ecc memory.

NZXT is really taking the piss here, they're going after those who don't know better which surely there will be plenty, this subscription scheme is a complete rip off whichever way you cut it.

Player 2 config seems a little janky. I would swap out the 5600x for 5700X3D then for player three put in a 4090.

You seem to think any of this is about performance per value or whatever, what led you that way? ;)

The 5600x is cheap but not old enough to start being discouraging (though it kind of is when put in tier 2, they didn't even try to make it seem like good value). 4090 is just too expensive even when they're asking over 4000$ over 2 years, they wouldn't be able to keep the more than 50% profit margin they're probably targeting.

Let's also take a moment to appreciate they left the spellchecker warning visible on their marketing materials :D

 
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Even with the lowest tier you're paying 1416$ to rent something you could buy for much less than that. Even putting the purchase in a bad credit card would be a better investment than this.

It's a scumbag move and sheds some serious light on their business ethics.
They are fishing for continuous revenue from target demographics that are strapped for cash.

At least Rent-A-Center provides their customers with buyout options...
 
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After looking at their site they make it sound like that the Player Two option was their original plan that had "success" and they are now expanding out to add in the Player One and Player Three options.

Here are the agreement details (or check the spoiler) if you want to read up on it more.
Subscription Agreement
Last Updated March 7th, 2023
When subscribing to a product or service with Fragile Inc (the “Operator”), wherein prominent placement of this Subscription Agreement is displayed, or a link thereto, and either (i) payment or other consideration is provided, or (ii) an order form or document of similar nature is executed, you (the “Subscriber”, “You”) represent that you understand, accept, and agree to be bound to this Subscription Agreement (the “Agreement”). The Operator and Subscriber shall collectively be referred to as the Parties.

OPERATOR RESERVES THE RIGHT TO MODIFY THIS AGREEMENT AT ANY TIME. SUBSCRIBER IS RESPONSIBLE FOR REGULARLY REVIEWING THESE TERMS AND MODIFICATIONS THERETO. NOTIFICATION REQUIREMENTS, AND OPT-OUT PROCEDURES RELATED TO MODIFICATIONS TO THIS AGREEMENT, ARE DETAILED BELOW.

Prior to the execution of this Agreement, the Subscriber is presented with either an order form or a digital order summary page, containing information including (i) the physical products Subscriber will receive on a rental basis as part of this Agreement (the “Rental Devices”); (ii) any additional services Subscriber is entitled to receive (the “Added Services”); (iii) any additional consumable products Subscriber is entitled to receive (the “Added Consumables”); (iv) the monthly payment amount to be paid by Subscriber to Operator (the “Recurring Payment”); (v) any one-time fees (the “Setup Fee”); (vi) the minimum commitment period (the “Commitment Period”); (vii) the merchant or manufacturer Operator is engaged with to provide this offering (the “Merchant”); and (viiI) an end date of this Subscription for fixed-term subscription (the “End Date”), which, if not provided, shall continue in perpetuity. Collectively, items (i) through (vii) of this paragraph shall form this “Subscription” which shall be transacted in accordance with this Agreement. Collectively, items (i) through (iii) of this agreement shall form the “Operator’s Obligations” or the “Services.”

Operator may engage third parties, in whole or in part, to support the ordering or origination of this Subscription and fulfillment of Operator’s Obligations (“Operator’s Subcontractors”). Collectively, the Operator, the Merchant, Operator’s Subcontractors, as well as all current or former employees, contractors, and directors of Operator or Operator’s Subcontractors shall be collectively referred to as “Service Providers”.

In the event this Subscription is ordered by Subscriber through a medium other than the ones prescribed in the foregoing paragraph, such as electronic mail, telephonic communication, physically at an Service Provider location, or any other medium not explicitly described, Subscriber understands and agrees to allow the Service Provider to review the Subscription order details, and place this Subscription order, on Subscriber’s behalf. Subscriber shall be solely responsible validating any and all relevant Subscription order details prior to providing any verbal or written confirmation to place this Subscription order.

BY ACCEPTING THIS AGREEMENT, SUBSCRIBER ACKNOWLEDGES THAT ANY AND ALL FUTURE SUBSCRIPTION ORDERS PLACED BY SUBSCRIBER SHALL BE BOUND BY THE TERMS OUTLINED IN THIS AGREEMENT, INCLUDING ANY AND ALL MODIFICATIONS TO THIS AGREEMENT, OR ANY SUPERSEDING AGREEMENT.
1. Order Acceptance
Operator has the right to review this Subscription, prior to the fulfillment of any of Operator’s Obligations. Operator may, using Operator’s sole discretion to the extent permitted by law, reject this Subscription. Subscriber, nor any third party, shall have no right to appeal Operator’s determination, except as required under applicable law. Operator may collect initial payment for this Subscription prior to order acceptance. If either Operator rejects this subscription or Operator fails to affirmatively accept this subscription within fifteen (15) calendar days, then (i) Subscriber shall immediately return any and all items furnished to Subscriber pursuant to this Subscription; and (ii) Operator shall promptly return any and all funds to Subscriber. Upon completion of items (i) and (ii), this Subscription shall be considered null and void, and this Agreement shall stand terminated.
2. Duration & Termination
The term of the Subscription shall commence on the date Subscriber places this Subscription order (the “Commencement Date”), and continues in perpetuity until terminated (the “Termination Date”). Operator may, depending on the nature of the Subscription and services provided, in Operator’s sole discretion, provide an account credit to Subscriber if Subscriber is unable to receive any or all Services of this Subscription, due to order acceptance or provisioning related time delays.
2.1. Initiating Termination
Termination of this Subscription may be initiated through one of the following:

Automatic Termination. If this Subscription is a fixed-term subscription, and an End Date is provided, then termination shall be immediately initiated upon the End Date, or any modified End Date by which the Parties agreed.

Operator Termination. Operator may, at any time, with or without reason, provide written or verbal notice to Subscriber that Operator is terminating this Subscription, or language to similar effect, which shall initiate termination on the date provided by Operator, or immediately if no such date is specified.

Subscriber Termination. Subscriber may provide written or verbal notice to Operator that Subscriber is terminating this Subscription, or language to similar effect, which shall initiate termination on the date provided by Subscriber, or immediately if no such date is specified, so long as (i) this Subscription has had full force and effect for the Commitment Period; and (ii) Subscriber is not past due on any payments due to Operator.
2.2. Effect of Termination
When termination is initiated, Operator shall no longer be responsible for providing any services to Subscriber. Subscriber shall immediately return any and all Rental Devices which Operator provided to Subscriber as prescribed under this Agreement.
3. Rental Device Returns
In the event Subscriber is obligated to return a Rental Device, or Operator requests Subscriber to return a Rental Device, Subscriber shall return such Rental Device in accordance with Operator’s instructions, and take all necessary steps to complete such return within seven (7) calendar days (the “Return Deadline”). Operator shall be responsible for providing a method of return that is similar to that which the Subscriber used to receive the Rental Device. If no such method is available, Operator shall be responsible for providing a reasonable alternative method of return. If Subscriber is unable to complete their return using the methods provided by Operator, Subscriber shall be responsible for, and bear all financial burden and associated liability with, procuring their own reasonable methods and means to promptly and securely return the Rental Device.

Rental Devices must be returned in a materially similar condition to that which they were received, and returned in the original packaging, with all associated parts, accessories, dongles, cables, instruction manuals, and other components. Subscriber shall take all reasonable efforts to package, secure, and return Rental Devices in a way that prevents damage and theft. In the event that Subscriber no longer has the initial packaging the Rental Device was provided with, Operator may charge Subscriber a fee for replacement packaging and any shipping charges incurred by Operator to provision replacement packaging to Subscriber.

In the event that Subscriber (i) fails to meet the Return Deadline, irrespective of the underlying cause, except in cases where this failure was caused by Operator’s negligence; (ii) returns a Rental Device to Operator which is damaged or materially altered, either in form or function, from how it was provided to Subscriber; or (iii) at any point during this Subscription Operator has reasonable belief that Subscriber no longer has possession of a Rental Device, or a Rental Device was materially damaged, or substantially altered in form or function from how it was provided to Subscriber; then Operator may charge Subscriber a replacement fee up to the full retail value for the Rental Device, which Subscriber shall be immediately and fully liable for.
4. Rental Device Usage and Restrictions
The Subscriber shall have the sole responsibility for ensuring that all Device Rentals and Services provided under This Agreement are used appropriately and legally, and take all actions necessary to ensure such. The Subscriber agrees to read and comply with all Device Rental instruction manuals. In the event Subscriber does not receive an instruction manual with their Device Rental, they will immediately contact Operator and prevent use of the Device Rental until they have received and read an instruction manual. Furthermore, Subscriber agrees to read and abide by any Terms of Service, Usage Agreements, health and safety warnings, or other such agreements in connection with the Services provided to Subscriber.

SUBSCRIBER ACKNOWLEDGES THAT A FAILURE TO READ AND ABIDE BY ALL INSTRUCTIONS, WARNINGS, HAZARDS, MANUALS, AND OTHER SUCH MATERIALS IN CONNECTION WITH SERVICES PROVIDED UNDER THIS AGREEMENT MAY RESULT IN SERIOUS INJURY OR DEATH TO THEMSELVES OR OTHER PERSONS.

SUBSCRIBER ACKNOWLEDGES THAT RENTAL DEVICES PROVIDED MAY BE REFURBISHED DEVICES. SUBSCRIBER SHALL INSPECT DEVICES PRIOR TO USE FOR ANY DEFECTS OR DAMAGE, AND IF IDENTIFIED, REPORT SUCH TO OPERATOR AND IMMEDIATELY DISCONTINUE USE.

Subscriber agrees to take due care of all Rental Devices received in connection with this Agreement. Subscriber will not perform any material or permanent alterations of Rental Devices. Subscriber shall use Rental Devices in the manner which they are intended. Subscriber shall actively prevent any person from using a Rental Device if the Subscriber could reasonably conclude, with information known to the Subscriber, that such person may cause injury to themselves or others, or damage the Rental Device or any property.

Subscriber shall promptly report to Operator, in writing, within forty-eight (48) hours, (i) any injuries incurred by themselves or others in connection with the Services; (ii) any damage or material alterations to form or function to Rental Devices; or (iii) any damage to property caused in connection with the Services. If any of the foregoing occurred in connection with criminal conduct, or a Rental Device was stolen, Subscriber is responsible for making a police report in the jurisdiction such criminal conduct occurred in, within twenty-four (24) hours of such conduct, or if not practicable, then as soon as reasonably practicable.
5. Payment
On the Commencement Date, Subscriber shall pay Operator the Setup Fee and Recurring Payment. Subscriber shall pay Operator the Recurring Payment on each monthly anniversary of the Commencement Date.

Subscriber shall be responsible for paying Operator all amounts due to Operator under this agreement, immediately when such payments are due. When placing this Subscription, Subscriber shall designate a primary method of payment which Operator shall use to collect payment from Subscriber. Subscriber agrees to keep adequate funds available on such payment method for Operator at all times. Subscriber authorizes Operator to automatically collect authorized payments under this agreement from Subscriber by means including: (i) charging Subscriber’s credit or debit cards; and (ii) direct debiting Subscriber’s bank accounts. Subscriber provides express permission to Operator to charge Subscriber’s non-primary payment methods to collect payment under this Agreement, when Operator is unable to collect payment from the designated primary method. Notwithstanding the foregoing, Operator is not obligated to collect payment from any method other than Subscriber’s primary payment method. Subscriber will promptly notify Operator if Subscriber chooses to change their primary payment method, or if Subscriber is unable to meet their payment obligations.

Subscriber shall not provide any payment information to Operator which they do not have full legal authorization to. Subscriber shall be responsible for any fees or sales taxes in connection with this Subscription. In the event Operator fails to collect applicable fees or sales tax at the time of payment, Operator shall have one (1) year to charge Subscriber for any such amounts. In the event Subscriber is charged in excess to that permissible under this Agreement, Subscriber shall notify Operator in writing of any billing or payment discrepancies within sixty (60) days of the discrepant charge, otherwise Subscriber shall be considered to have accepted any such charges as being in accordance with this Agreement and no longer disputable.

If Operator is unable to collect funds owed to Operator from Subscribe, the Operator shall be entitled to charge Subscriber five-percent (5%) of the outstanding balance owed, or $20.00, whichever is greater, every thirty (30) days, until Subscriber has paid the entire balance owed. Operator may, at Operator’s sole discretion, waive these fees, provided Subscriber promptly returns all Rental Devices received as part of this Subscription.

If Subscriber initiates a payment reversal or chargeback of any kind on a charge that was validly made under this Agreement, Subscriber will be assessed a fifty-dollar ($50.00) reversal fee, irrespective of any determination made by a bank, credit card issuer, or payment processor on the validity of the charge. If the payment is reversed, and refunded to the Subscriber, the Subscriber shall continue to be liable under this Agreement for payment to Operator for such amount.

If Subscriber accrues an unpaid balance for more than sixty (60) calendar days, Operator may use all legal methods and remedies available to collect such unpaid balance including, but not limited to, civil litigation and selling such balance to third-party collection companies. Subscriber shall be liable for any and all collection costs incurred by Operator, Operator’s affiliates, or third parties involved in the collection of Subscriber’s unpaid balance, including attorneys fees, filing costs, and collection agency fees. Subscriber will, on the first of each month, be assessed an eight-percent (8%) monthly interest rate on any remaining unpaid balance and unpaid fees or interest assessed.
6. Refunds
Subscriber shall not be entitled to any payment refunds, except as permitted in Order Acceptance. Any full or partial refunds provided are provided at Operator’s sole and exclusive discretion.
7. Buy-Out and Rent-to-Own
This Subscription is not a rent-to-own program. At no point will Subscriber own the Rental Devices, or other Services, provided under this Subscription, even if Subscriber payments aggregate to more than the collective retail price for all Services.

If Subscriber seeks to purchase their Rental Device, and/or any other Services in connection with this Agreement, Operator may, but is not required to, extend Subscriber an option to purchase their Rental Device(s), and any additional Services which Operator chooses to include. Operator may provide a discount on such Rental Device(s) based on Operator’s estimated value of such items, and other commercial considerations. If Subscriber exercises any such option, then Operator shall be immediately relieved of any and all of Operator’s Obligations in connection with the sold Rental Device. Upon Subscriber’s full payment to exercise such option, as well as payment for any other unpaid balances due to Operator, Subscriber shall no longer be liable for any future Recurring Payments associated with the purchased Rental Device, and shall have the full rights, title, and responsibility to the Rental Device purchased. Operator makes no representations, and provides no warranties, associated with Rental Devices purchased by Subscriber pursuant to this paragraph. Subscriber shall be solely responsible for procuring all necessary licenses and materials necessary for the continued use and operation of Rental Devices purchased from Operator, including, but not limited to, software licenses and consumable materials.
8. Service Suspension
If Subscriber accrues any unpaid balance for more than fifteen (15) calendar days, or is in material breach of this Agreement, Operator may immediately suspend Services and take all actions necessary to effect such suspension, including, but not limited to: (i) using technological methods to reduce functionality or disable Rental Devices; and (ii) cease delivery of any current or future Added Services or Added Consumables. Subscriber shall not be entitled to any prorated refund, or delivery of regularly scheduled Services that Subscriber did not receive as a result of suspension. Operator may charge Subscriber any reasonable costs associated with effectuating, and reinstating, a service suspension, including labor time incurred by Operator.
9. Insurance
For each Rental Device, Subscribers must purchase insurance to the maximum extent statutorily required for all jurisdictions wherein Subscriber will possess such Rental Device. The Subscriber shall maintain all required insurance between the Commencement Date and Termination Date.
10. Limitation of Liability
OPERATOR AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST REVENUES OR LOST PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSSES AND BASED ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH SERVICES. IF PERMITTED UNDER PREVAILING LAW, THE AGGREGATE AMOUNT OF DIRECT DAMAGES THAT OPERATOR WILL PAY YOU FOR CLAIMS UNDER THESE TERMS IS THE TOTAL FEES PAID TO OPERATOR BY YOU IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY. This section shall survive any termination of this Agreement.
11. Ownership and Licenses
Operator’s and Service Provider trademarks and trade dress may not be used in any form without the prior written consent from such party. All trademarks, services marks, logos, designs and trade dress not owned by Operator that appear in connection with these Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Operator. You may not use content from these Services without Operator’s express prior permission or as otherwise permitted by law. You agree to protect the proprietary rights of Operator and all Service Providers and to comply with all reasonable written requests made by Operator or any Service Provider to protect their and others’ rights in the Site and materials and content made available on or through the Service.

You grant Operator a non-revocable, perpetual, non-exclusive, worldwide license to use and distribute, however Operator may see fit, any and all images, videos, correspondence, audio recordings, or other data and information which you provide to Operator or Service Provider in connection with this Subscription or the Services.

Operator grants you a limited term, non-exclusive, non-sublicensable, revocable, non-transferable license to access and use the Services, which includes use of Rental Devices. Upon the termination of this agreement, such license shall be immediately revoked. Operator and any applicable Service Provider may revoke any license granted hereunder if Operator or Service Provider determined that a breach of this Agreement, or any Service Provider terms of use or similar agreement is violated. Licenses granted hereunder are subject to each Service Provider’s terms of use. It is your responsibility to read and comply with all terms provided by Service Providers in connection with this Subscription.
12. Waiver and Release of Claims
THIS SECTION CONTAINS A LEGAL RELEASE OF YOUR RIGHTS, INCLUDING: ASSUMPTION OF RISK AND WAIVER AND RELEASE OF LIABILITY AGAINST OPERATOR AND SERVICE PROVIDERS. YOU ARE FREE TO DECLINE OUR SERVICES AND PRODUCTS IF YOU DO NOT WANT TO AGREE TO THE TERMS AS SET FORTH HEREIN.

You volunteer to use Services and Rental Devices in connection with this Agreement with full knowledge of all RISKS and agree to the ASSUMPTION OF RISK AND WAIVER AND RELEASE OF CLAIMS. It is Subscriber’s sole and exclusive responsibility to Services safely, and take all reasonable and preventative steps to ensure any usage of these Services by others is done safely and within the restrictions provided in this Agreement.

IN CONSIDERATION FOR USING THESE SERVICES, YOU, OR THE PERSON OR ENTITY ON BEHALF OF WHOM YOU ENTERED INTO THESE TERMS AGREE TO THE FOLLOWING:

12.1. ASSUMPTION OF ALL RISK. You acknowledge that (i) there are risks associated with the use of Services and Rental Devices (ii) the Rental Devices may be used by other people before being provided to You; and (iii) use of certain Rental Devices and associated Services may result in injury or illness including, but not limited to, BODILY INJURY, DISEASE, STRAINS, FRACTURES, PARTIAL OR TOTAL PARALYSIS, OTHER AILMENTS THAT COULD CAUSE SERIOUS DISABILITY, MENTAL OR PHYSICAL ANGUISH, OR DEATH. By using these Services, You, on behalf of yourself, your personal representatives, and your heirs, hereby EXPRESSLY AGREE TO ASSUME ALL RISKS AND ACCEPT ALL RESPONSIBILITY FOR ANY ACCIDENT, PERSONAL INJURY, PROPERTY DAMAGE, DEATH OR DISABILITY THAT YOU MAY SUFFER AS A RESULT OF USING THE SERVICES AND RENTAL DEVICES for any such injuries, losses, and/or damages.

12.2. WAIVER AND RELEASE OF CLAIM. You, on behalf of yourself, your personal representatives, and your heirs, hereby EXPRESSLY AGREE TO WAIVE AND RELEASE OPERATOR AND SERVICE PROVIDERS FROM ANY AND ALL CLAIMS (INCLUDING THOSE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY AND/OR ANY OTHER GROUNDS), INCLUDING WITHOUT LIMITATION CLAIMS FOR OR RELATING TO ANY ACCIDENT, PERSONAL INJURY, PROPERTY DAMAGE, DEATH OR DISABILITY THAT YOU MAY SUFFER AS A RESULT OF USING OUR SERVICES OR PRODUCTS. The WAIVER AND RELEASE includes any claims for injury or illness including, but not limited to, BODILY INJURY, DISEASE, STRAINS, FRACTURES, PARTIAL OR TOTAL PARALYSIS, OTHER AILMENTS THAT COULD CAUSE SERIOUS DISABILITY, MENTAL OR PHYSICAL ANGUISH, OR DEATH.
13. Indemnification
Subscriber shall defend Operator and Service Providers against any claims, actions, damages, penalties, fines, demands, losses, liabilities, costs and expenses, injuries or payments for injury to any person or property caused or claimed to be caused by Subscriber, or caused by any Services in connection with this Subscription, which is made or brought against Operator by a third party arising out of (i) Subscriber’s Use of the Services or Products (including the payment of fines and other fees in Section 5 above), (ii) Subscriber’s breach or violation of any of these Terms or any applicable law, or (iii) Subscriber’s violation of the rights of any third party. Operator reserves the right to assume the exclusive defense of any claims or lawsuits, and Subscriber agrees not to settle any of the foregoing without Operator’s prior written consent. The obligations in this Section shall survive any termination of this Agreement, remaining in full force and effect for five (5) years following the termination of this Agreement.
14. Warranties
By entering into this Agreement, Subscriber represents and warrants they (i) are at least eighteen (18) years of age; (ii) have the authority to enter into this Agreement; (iii) are not entering into this Agreement under any false presences or malicious intent; and (iv) have not provided any false or fictitious information to Operator or Operator’s affiliates, employees, contractors or agents.

SERVICES AND DEVICE RENTALS ARE PROVIDED “AS-IS.” OPERATOR AND SERVICE PROVIDERS MAKE NO EXPRESS OR IMPLIED WARRANTIES INCLUDING OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, REPRESENTATIONS, OR GUARANTEES REGARDING THE DESCRIPTION PROVIDED. THE ACCURACY OR COMPLETENESS OF PRODUCT INFORMATION IS NOT GUARANTEED AND IS SUBJECT TO CHANGE WITHOUT NOTICE. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING AND SELECTING PRODUCTS AND DETERMINING WHETHER EACH PRODUCT IS FIT FOR A PARTICULAR PURPOSE AND SUITABLE FOR YOUR USE. PRODUCTS ARE NOT MANUFACTURED TO ANY INDIVIDUAL REQUIREMENTS OR SPECIFICATIONS. NO LICENSE UNDER ANY OF OPERATOR’S OR ANY SERVICE PROVIDER’S INTELLECTUAL PROPERTY RIGHTS IS GRANTED OR IMPLIED WITH THIS PRODUCT INFORMATION. YOUR SOLE REMEDY FOR A PRODUCT BEING MATERIALLY INACCURATELY DESCRIBED IS TO RETURN IT IN UNUSED CONDITION, COMPLETE AND UNDAMAGED, IN THE ORIGINAL PACKAGING, AND HAVE OPERATOR REPLACE THE PRODUCT. TO THE EXTENT PERMITTED BY LAW, OPERATOR EXCLUDES ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED.
15. Governing Law
This Agreement, and all claims or causes of action (whether in contract, tort or statute) that may be based upon, arise out of or relate to this Agreement or the negotiation, execution or performance of this Agreement shall be governed by the laws of the State of California, including its statutes of limitations but excluding its conflict of laws provisions. You agree that the United Nations Convention on Contracts for the International Sale of Goods (1980) and Uniform Computer Information Transactions Act (UCITA) are specifically excluded from application to this Agreement.
16. Miscellaneous
Operator may assign Operator’s rights and obligations under this Agreement to third parties, but Subscriber may not assign any of Subscriber’s rights or obligations under this Agreement without Operator’s prior written consent. A failure to exercise or enforce any right or provision that Operator or any Service Provider is entitled to under this Agreement shall not constitute a waiver of such right or provision. If any provision under this Agreement shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
17. Modification to This Agreement
Operator may modify this Agreement at any time by posting a revised version at https://www.tryfragile.com/legal/subscription-agreement. The modifications will (i) be effective when posted for all new Subscriptions, or (ii) effective immediately within thirty (30) days. If this Subscription is active when Operator modifies this Agreement, Subscriber may provide a written Objection to Operator, so long as such modification is not yet effective. Upon such notification, Subscriber shall not be bound to the modified Agreement, and the previously effective agreement shall remain in full force and effect.

There are some basic FAQs on the website that gives you some information if you don't feel like reading through the agreement details.

Based on how people are turning out to be these days I can see some people liking this arrangement. Get a PC, don't have to maintain it or update it. You get it, you plug it in and it works and when it doesn't work or needs to be upgraded you just send it back.
 
Joined
Jan 9, 2023
Messages
335 (0.46/day)
I'm really confused by their CPU choices. Having an AMD offering at all is surprising. Having a 5600X in mid tier over the 14400F in the lower tier is very surprising. Using a 13th gen chip in the upper tier and a 14th gen chip in the lower tier is also very odd (even though it's effectively Alder Lake). Difference between a 4070 Super and 4070Ti Super is also a bit weak.
Pricing is quite rough, but understandable for people that highly value the service. It's more like leasing a PC without a commitment than renting.

I'd say this is probably very nice of you move to the US for a couple months or something. Odd they don't include a monitor however.

And people, please. It's an option. Don't be downers about it. Don't like it don't buy it. It's expensive, but not egregious.
 
Joined
Mar 18, 2024
Messages
193 (0.67/day)
Location
Queensland, Australia
System Name Full Aorus PC that upgrades forever
Processor Ryzen 5 5600
Motherboard Gigabyte Aorus X370 Gaming 5
Cooling Cooler Master MasterLiquid ML240L V2
Memory 32 GB 3200mhz CL16 Silicon Power (2 x 16gb)
Video Card(s) Aorus 5700 XT
Storage 2x Samsung 970 evo plus 500gb (One is on an expansion card)
Display(s) XG2431 (Luv ya Viewsonic for this great monitor)
Case Cooler Master MB TG520
Audio Device(s) HyperX Cloud Alpha
Power Supply AP850GM (Aorus 850 Watt)
Mouse Razer Viper Ultimate
Keyboard Redragon K614
Software Windows 11
Benchmark Scores 4.7GHZ on the CPU at 1.3 Volts
As much as I like the concept of being able to use a PC for cheap, this isn't it.

They want people to keep the PC for 2 years, and yet it costs quite a lot more than to just buy the parts and finding someone to build it for basically the same experience or using the same money to get a better experience.

PS, why does NZXT have a 14400 in the lower tier and a 5600x in the higher tier? Isn't the 14400 faster than the 5600x?
 
Joined
Jul 29, 2022
Messages
540 (0.61/day)
How long until Nvidia changes their EULA to explicitly disallow their cards to be used in renting services, because it cuts into their profit margins?
 
Joined
Jun 26, 2022
Messages
240 (0.26/day)
Processor 7950X, PBO CO -15
Motherboard Gigabyte X670 AORUS Elite AX (rev. 1.0)
Cooling EVGA CLC 360 w/Arctic P12 PWM PST A-RGB fans
Memory 64GB G.Skill Trident Z5 RGB F5-6000J3040G32GA2-TZ5RK
Video Card(s) ASUS TUF Gaming GeForce RTX 3070
Storage 970 EVO Plus 2TB x2, 970 EVO 1TB; SATA: 850 EVO 500GB (HDD cache), HDDs: 6TB Seagate, 1TB Samsung
Display(s) ASUS 32" 165Hz IPS (VG32AQL1A), ASUS 27" 144Hz TN (MG278Q)
Case Corsair 4000D Airflow
Audio Device(s) Razer BlackShark V2 Pro
Power Supply Corsair RM1000x
Mouse Logitech M720
Keyboard G.Skill KM780R MX
Software Win10 Pro, PrimoCache, VMware Workstation Pro 16
Option 1 looks good if you can have it for a month to get by during an RMA. It's roughly 1/4th the monthly price of RAC System below that's $51/wk.
 

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Joined
Mar 18, 2024
Messages
193 (0.67/day)
Location
Queensland, Australia
System Name Full Aorus PC that upgrades forever
Processor Ryzen 5 5600
Motherboard Gigabyte Aorus X370 Gaming 5
Cooling Cooler Master MasterLiquid ML240L V2
Memory 32 GB 3200mhz CL16 Silicon Power (2 x 16gb)
Video Card(s) Aorus 5700 XT
Storage 2x Samsung 970 evo plus 500gb (One is on an expansion card)
Display(s) XG2431 (Luv ya Viewsonic for this great monitor)
Case Cooler Master MB TG520
Audio Device(s) HyperX Cloud Alpha
Power Supply AP850GM (Aorus 850 Watt)
Mouse Razer Viper Ultimate
Keyboard Redragon K614
Software Windows 11
Benchmark Scores 4.7GHZ on the CPU at 1.3 Volts
How long until Nvidia changes their EULA to explicitly disallow their cards to be used in renting services, because it cuts into their profit margins?
If they do that, then it leaves you with AMD. Intel is still unreliable as of current.
AMD is trying to get more market share within the GPU space, Nvidia doesn't want that.
Pretty sure Nvidia will let them keep doing it so that more people use their products, and eventually buy one of their products.
 
Joined
May 13, 2010
Messages
6,088 (1.14/day)
System Name RemixedBeast-NX
Processor Intel Xeon E5-2690 @ 2.9Ghz (8C/16T)
Motherboard Dell Inc. 08HPGT (CPU 1)
Cooling Dell Standard
Memory 24GB ECC
Video Card(s) Gigabyte Nvidia RTX2060 6GB
Storage 2TB Samsung 860 EVO SSD//2TB WD Black HDD
Display(s) Samsung SyncMaster P2350 23in @ 1920x1080 + Dell E2013H 20 in @1600x900
Case Dell Precision T3600 Chassis
Audio Device(s) Beyerdynamic DT770 Pro 80 // Fiio E7 Amp/DAC
Power Supply 630w Dell T3600 PSU
Mouse Logitech G700s/G502
Keyboard Logitech K740
Software Linux Mint 20
Benchmark Scores Network: APs: Cisco Meraki MR32, Ubiquiti Unifi AP-AC-LR and Lite Router/Sw:Meraki MX64 MS220-8P
guys ya'll know they gonna have the bios locked up tight like with computrace or something the rent a centers use... which has keyloggers, and everything. runs at efi/ring0 level crap.

not worth it. not worth them getting into your stuff for... not worth some "mistake" or data breach happening and all your info is all over the place.
 
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