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Dell Will Fix Faulty Vostro 1310 and 1510 Laptop Keyboards

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Dell on Friday said it has suspended shipment of the two Vostro 1310 and 1510 laptops in Europe after first owners alarmed that these laptops are shipping to Europe with incorrect European keyboard layout. Jennifer Davis, a Dell spokeswoman commented on the story. She pointed out that only a limited number of Vostro 1310 and 1510 laptops with the wrong keyboard layout were shipped in Europe in the middle of April. Fortunately, Dell has stopped further shipments of the laptop models until the problem is fixed. All "lucky" owners of the faulty keyboard laptops will be offered a replacement. "Customers will be given a choice to receive the keyboard kit or have a tech [representative] come on-site, ... The new keyboard is easy to install," Davis said. Laptops shipped outside Europe aren't affected by the glitch.

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FreedomEclipse

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well...I wouldnt expect any less. if they refused to fix the issue then Dell would have a huge mass Revolt on its hands. people WOULD actually buy more HP then Dell
 
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