ASUS Official Response on GIGABYTE Faulty Claims

[imperialreign]

nothing asus said actually contradicts gigabyte.

Siunds like they're aiming to confuse, get an out of court settlement and leave it to die on the roadside - we dont care about the P5Q series, what about the models already out?

yeah, I found that funny in ASUS' retort that there's no mention of the P5E series (which support EPU). It's as if ASUS is using this little flame war to plug their new series (probably are).

 

[btarunr]

What ASUS put up still doesn't look convincing enough to counter each argument Gigabyte put up, they even ran tests, pics to back their claims.

 

[Dia01]

There's nothing wrong with some healthy competition, a bit of competative slandering won't hurt, keeps them on their toes.

 

[DaedalusHelios]

What ASUS put up still doesn't look convincing enough to counter each argument Gigabyte put up, they even ran tests, pics to back their claims.

I totally agree.... I think both "energy saving designs" are marketing BS at this point.

 

[riffraffy]

shame on asus.

asus response was very lacking they did not answer the question is it software or hardware like they claim.gogiga is a large company if anyone thinks they didnt ask there lawyers first before calling there main competitors liars is crazy.who better to check a mobo then a mobo maker the comsumer is not equip.gigabyte is in the business to make money. if your competitor was cheating wouldnt you be mad. gogiga.

 

[btarunr]

I totally agree.... I think both "energy saving designs" are marketing BS at this point.

True, I find them marketing BS because such features are usually part of those mid/high end boards which constitute a minority compared to essential M-ATX boards that usually make it to office/business PC's where energy saving (and cutting investments) are most essential. It would be so helpful if you could save money on PC's of your business (which stay on 12 hrs / working day), and that commercial power in every country is way more expensive than domestic power.

 

[WarEagleAU]

Am I wrong in thinking that at one point in time Asus and Gigabyte were gonna join together ?

 

[Mussels]

Am I wrong in thinking that at one point in time Asus and Gigabyte were gonna join together ?

from what people said earlier in the thread, that partnership failed and thats when gigabyte started releasing these claims.

 

[Swansen]

Am I wrong in thinking that at one point in time Asus and Gigabyte were gonna join together ?

Yes, they were, but Gigabyte decided against it. On a side note here, there is no room for fan-boyism. Gigabyte called out some pretty outlandish statistics that Asus had made, and in return, Asus didn't back up anything they said, or repute anything Gigabyte said, except that they have the right to take legal action???? what????:shadedshu As for ether boards, gigabyte and Asus did work together for awhile there, so they have some identical boards out right now just to let you know.

 

[BigBruser13]

There's nothing wrong with some healthy competition, a bit of competative slandering won't hurt, keeps them on their toes.

I think slander is a false accusation so it wouldn't apply here since I believe Giga is telling the truth. You my friend have a very sweet PC. I was checking the link in your post. how much did you spend on the koolance supplies?

 

[niko084]

I think slander is a false accusation so it wouldn't apply here since I believe Giga is telling the truth. You my friend have a very sweet PC. I was checking the link in your post. how much did you spend on the koolance supplies?

That is true, Slander is a false statement.
And it doesn't seem as if they made "false" statements, just not direct statements.

 

[BigBruser13]

There could be some legal repercussions here. If true witch I do believe to be the case, Asus will have to do something like change the advertisement and or refund people. I'm no expert but there is a law against false advertisment.

 

[niko084]

There could be some legal repercussions here. If true witch I do believe to be the case, Asus will have to do something like change the advertisement and or refund people. I'm no expert but there is a law against false advertisment.

See I don't think they actually falsly advertised anything. Misleading possibly but not falsly, and you have to prove they not only did but did it intentionaly.

 

[imperialreign]

Like I mentioned earlier, y'all, GIGA did not start this little disagreement . . . ASUS did.



ASUS started by changing their claimed EPU savings percentages, without any info to back up how they came to those numbers, and with NO apparent changes to their design solution. On top of that, ASUS went further by calling GIGA's solution a joke, and stating that it relied solely on software to work. This little incident for the most part slipped under the table and went by quietly.


GIGA countered with their claims that ASUS was full of bull, and claimed that EPU is a software solution, and doesn't deliver the percentages ASUS were advertising. (although, ASUS never stated theirs was a hardware soultion, and reviews of EPU prior to all this have stated you need their software installed for it to work correctly . . . mobo owner's manuals state this as well)

ASUS countered that with what seems to be a plug for their P5Q series, instead of really adressing anything mentioned by GIGA's response . . . which is a little odd to beat around the bush like that . . .

So, both companies threw some ridiculous claims, but GIGA went a bit further by stating that ASUS motherboards use questionable PCB components that can't be traced back to a manufacturer - while in their images they posted, show components on a mid-range board . . . of which, ASUS has never claimed to have "teh awesumist" components on their mid-range line like they advertise for their high-end boards.

GIGA could be held accountable for slander in regards to ASUS' motherboard quality, as that's degrading to the companies reputation, but neither company can be held for their energy efficiency solution claims . . . as really, no one has stated anything incorrect, yet in regards to how both companies energy efficiency solutions work. ASUS could be held accountable for false-advertising of their energy efficiency savings percentages that they've claimed, though, and that's up for government officials to decide to pursue, if they even take notice. But, seeing as how ASUS never mentioned or stated how they got those numbers, there's not enough hard evidence to slap them for it. If they claim it's a combination of their EPU solution, plus E1ST and C1E on the CPU side of things, it's quite possible to hit those magic numbers . . . and like has been mentioned before, if the implimentation will turn off excess HDDs after a few hours at idle, that can boost their bottom number as well.

We don't know how they reached thier claimed 80%+, so there really has been no false advertising on ASUS' part.





. . . just trying to correct everyone's timeline here . . .

 

[niko084]

ASUS could be held accountable for false-advertising of their energy efficiency savings percentages that they've claimed, though, and that's up for government officials to decide to pursue, if they even take notice.

This is true, but it says all over it "up too", which means in this rare one of a kind situation used by them in testing to advertise a number they got that result once for a split second, and its perfectly legal.

That would be like a lawsuit again K&N for their air filters not giving you an extra 25+ hp, never seen that suit and it will never happen, and I'm still waiting for the day you see anything more than possibly 1hp gain off a cold air intake.

 

[DrTeK]

ASUS: 80% Failure rate.

I used to like ASUS. I even thought they were the premier MB manufacturer.

However, ASUS F$*#ed me, they F$*#ed me hard.

First: I set up a computer for a client using an ASUS AMD SLI-32 Deluxe type board. Highend computer for rendering with an Nvidia 8800GTX and using the intergrated RAID.

Everything was and is fine ( 2 years and running)​

Second: Client is so happy with computer he wants to get another one.. We re-order everything same board and all.

RAID controller flakes out every month or two and reports error on RAID (not degredation) and needs to be re-done (formatted)​

In the mean time: My partner gets one of these boards for himself. Puts a X2-6400+ Black in there, good ram, everything.

One network port does not work at all. DEAD. No lights, doesn't show up in windows, BIOS reports open wiht cable plugged in, i mean DEAD.​

Ok no big deal right... new board so ... RMA.

Shipping cost + few days later: new board.

Re-do computer, boot up, same problem. Network controller DEAD. Asus tech support has nothing to say about it, phone, email, nothing.
1 network controller not the end of the world right?
Board cant even play FEAR or Crysis for 15min before BSOD or similar.

On to board number three. RMA, shipping + time.
Guess what.... SAME PROBLEM
Other network controller this time.

Thats three boards that don't even come close to being acceptable + 1 flakey POS + 1 good board. In one year... not good track record.

After all that: The board that was flaking in my clients computer just dies young (15 months of flakey service)


Thats 4 out of 5 BAD ASUS pieces of $#!%

I'm sure Gigabyte is right, makes perfect sense. The funny thing is I used to stray from brands like GB and ECS etc... Now i stay away only from ASUS!!!!

All GB boards i ever got... perfect, all you can ask for, it works, still working.

I now go with the DFI LAN PARTY parts to replace that dead POS in my clients computer..

I'm done with ASUS, for a few years anyway.
FU ASUS!!!
I hope you see this post you A-Holes. You suck BALLS!!!!

 

[Mussels]

I hope you see this post you A-Holes. You suck BALLS!!!!

I doubt asus is anywhere near this forum. Try emailing them directly to complain.

 

[DaedalusHelios]

Both Asus and Gigabyte are quality companies though. Lets not forget that.

I have just had better luck with Gigabyte. It might just be chance that Asus dies on me more often. It doesn't mean that my experience is perfectly representative of the whole company.

 

[KBD]

You are not the only one, check out this thread:

http://forums.techpowerup.com/showthread.php?t=60537

Asus is in the lead in terms of dead mobos. Also, reviews at egg seem to back that up as well. They make excellent boards but they just die more often for some reason.

 

[niko084]

Lol, if you need a dead solid raid, buy a hardware raid controller...
Anybody who has that many problems with a raid needs either an upgrade, or their system is seriously screwed up.

 

[btarunr]

You are not the only one, check out this thread:

http://forums.techpowerup.com/showthread.php?t=60537

Asus is in the lead in terms of dead mobos. Also, reviews at egg seem to back that up as well. They make excellent boards but they just die more often for some reason.

That's partly also because ASUS is the most popular brand.

Let's say 1000 people bought ASUS boards of which 100 turn out to be DOA, 750 people buy Gigabyte and 80 turn out to be DOA, ASUS is relatively better.

 

[niko084]

That's partly also because ASUS is the most popular brand.

Let's say 1000 people bought ASUS boards of which 100 turn out to be DOA, 750 people buy Gigabyte and 80 turn out to be DOA, ASUS is relatively better.

That is a good point, a lot of people who know jack about computers just know the name Asus. And to them it doesn't matter if its $50 crap or $500 masterpiece.

 

[imperialreign]

That is a good point, a lot of people who know jack about computers just know the name Asus. And to them it doesn't matter if its $50 crap or $500 masterpiece.

ASUS' low and lower-mid range boards are also more susceptible to failures, ASUS doesn't use the same quality components in these as their higher-end boards.

Truth be told, from what I've read and run across, the only issues people have with ASUS' 1337 motherboards are flaky BIOSes (in the case of newer boards), and partial component failures on arrival (dead temp sensors, etc) . . . otherwise, once you get a solid high-end ASUS board, it'll last you a looong time, especially with OCing.

 

[DrTeK]

Lol, if you need a dead solid raid, buy a hardware raid controller...
Anybody who has that many problems with a raid needs either an upgrade, or their system is seriously screwed up.

I forgot to mention that I agreed with you so right before that last MB died got a rocketRAID for it, figured just the RAID was flaky. Worked fine for a few days before the MB died just to spite me.

 

[Darkrealms]

Cisco -> "I own Iphone"
Jobs -> "Iphone is my right"
Lawsuit, tons of publicity. Keeps popping up every 30-45 days with something new about the suit/argument. Suddenly before release a secret deal is made and Iphone releases without a hitch. Everyone now knows Cisco has an "Iphone"/IP phone and everyone has heard the name Iphone in the news constantly for Apples release . . .


Sound familiar. Publicity is publicity to the masses. If they can make themselves look good in the end that many more people know their name. Asus just made themselves look good to the masses with this latest press release.

No they didn't deny it, yes they started it, and yes sadly Giga looked like a fanboy in their accusations. The masses don't know any of this!