1060 Mobile 6GB GPU Power Limit

[AnaGoat]

Well, first at all i have an Asus gu501gm. Since 4 months the Official Tech Service of Asus had my computer, some "Engineer" tried to repair it but they just wanted me to scam me.

Of course i didn't pay, now i have the laptop and it's easy to see that they didn't even take out the cooling system, and still they sended the laptop to me with breadcrumbs and loose screws.

My GPU, an 1060 Mobile 6GB is stuck at 139MHz, it just don't move from there. I don't know what to do. When running Furmark i can see that the GPU don't pass from 9.3~9.6W, with 10FPS and 100% of GPU Load.

That's a screenshot of the laptop in idle, just me using Chrome.

And this one when using the 1920x1080 test in FurMark.

View attachment 212496

It doesn't matter if i have the laptop connected with the charger or without, the Power Limit is still there, after reboots, reinstalling the drivers, trying to override different parameters in Nvidia Profile Inspector, i even tried to search a different BIOS for the GPU, but sadly i can't find exactly one for this GPU and also, i can't access the current BIOS.

Also i can't with z-gpu:

And the advanced tab can't recognise the BIOS Info:

To be honest i'm not a savvy in this kind of things, i tried to search in google a lot about the subject but nothing appeared, maybe someone here had/have the same problem and we can find a fix together.

PD: Sorry if i have lots of grammar errors xD i'm still learning english.

 

[eidairaman1]

Buy a replacement gpu.

 

[AnaGoat]

Buy a replacement gpu.

I can't just buy a Replacement GPU, i have to buy the entire motherboard of the laptop with CPU/GPU, which costs 1600usd.

Unless you want to give it to me, i'll wait for a better answer. Thanks.

 

[ArdWar]

It's common for embedded or OEM component not to support common debug features. Heck, my laptop's OEM RAM aren't even detected by/listed on CPUZ or any monitoring software.

In what case does waiting 4 month for a repair is acceptable? Was it actual Asus service center or service partner? Have you tried to complaint to CS directly? (not the service center)

Here if a laptop isn't repairable within a week they'll usually just replace the entire board and clean install everything. Suck to lose every data, double suck of you have software license that got tied to specific compute node, but shit get done.

 

[mstenholm]

I don't have a solution but two questions - did it ever work and are you sure that the PC is set up to use the 1060 and not the iGPU (the 630)?

 

[eidairaman1]

I can't just buy a Replacement GPU, i have to buy the entire motherboard of the laptop with CPU/GPU, which costs 1600usd.

Unless you want to give it to me, i'll wait for a better answer. Thanks.

Well thats your only solution since no one can fix your problem but you.

It sucks to be you

 

[AnaGoat]

It's common for embedded or OEM component not to support common debug features. Heck, my laptop's OEM RAM aren't even detected by/listed on CPUZ or any monitoring software.

In what case does waiting 4 month for a repair is acceptable? Was it actual Asus service center or service partner? Have you tried to complaint to CS directly? (not the service center)

Here if a laptop isn't repairable within a week they'll usually just replace the entire board and clean install everything. Suck to lose every data, double suck of you have software license that got tied to specific compute node, but shit get done.

Argentina's case. I hate this country.

Also, i've been talking with Asus yesterday about this, they confirmed me (Again) that this company is their Service Partner.

They wanted 100 usd for some dumbass with an Engineer Title to sit in front of my computer and do a Reflow in the GPU. I said yes, but when they contacted me 4 days later (10 to 15 days was stipulated for the repair) it was really obvious. They just tried to scam me.

What is CS btw?

I don't have a solution but two questions - did it ever work and are you sure that the PC is set up to use the 1060 and not the iGPU (the 630)?

Yep, the laptop is currently working with the iGPU.

It sucks to be you

Agreed. xD