Some Corsair Hydro Series H100 Coolers Affected with Fan Controller Issues

btarunr · Oct 3, 2011

An increasing number of users of Corsair's Hydro Series H100 CPU water cooler have been reporting issues with its fan-controller on the company forums. Acknowledging this, Corsair issued a general warning to all owners of the H100 that it's likely that some of the coolers might be part of a bad manufacturing batch. It looks like Corsair is taking steps towards a general recall (taking back batches of H100 coolers off the shelves, and asking users of affected batches to return their coolers for free replacement).

Affected Hydro Series H100 series units belong to batch #11359403 (the number under the first barcode in the serial number sticker on your H100 package). The issue itself is related to the button on the unit that changes fan profiles. On affected coolers, the button doesn't change the fan profile, and the fan works on the default speeds. This doesn't quite render the cooler dysfunctional, but the cooler doesn't work as advertised, so it's a severe-enough quality issue. Corsair posted some clear directions on what owners of affected units should do next. The post by Corsair can be read here.

View at TechPowerUp Main Site

Q9650 · Oct 3, 2011

my h100 batch number is 11289403 so luckily i am out of trouble!

FreedomEclipse · Oct 3, 2011

was their QA team on holiday or something??

Q9650 · Oct 3, 2011

maybe they were too excited with the h100 cooling results and the QA team lost focus :laugh:

RejZoR · Oct 3, 2011

Well, Corsair doesn't actually manufacture these units so they can't know everything about it. They test them on their own and they probably inspect manufacturing process but other than that it's out of their hands. They can however provide aftersale support like the one mentioned here.
They will simply replace the units of possibly affected users.

micropage7 · Oct 3, 2011

nice
they take their responsibility
and it much much better than leave it like no one know then blaming consumer of that

Q9650 · Oct 3, 2011

micropage7 said:
nice
they take their responsibility
and it much much better than leave it like no one know then blaming consumer of that

agreed! corsair i always nice with the customer ..imo

FreedomEclipse · Oct 3, 2011

thats true. Asetek is the OEM, So I guess Corsair are gonna turn around and give them a slap on the wrist and a finger wagging at.

LiveOrDie · Oct 3, 2011

Q9650 said:
my h100 batch number is 11289403 so luckily i am out of trouble!

LOL mines the same as yours batch 11289403 :toast:

RejZoR · Oct 3, 2011

FreedomEclipse said:
thats true. Asetek is the OEM, So I guess Corsair are gonna turn around and give them a slap on the wrist and a finger wagging at.

They probably have all this in their contracts so Corsair doesn't lose much in such situations.
They'll probably inspect all the recalled units and if found perfectly fine, they'll send them back into circulation. Either as replacement units for those who RMA their failed but in warranty units or as refurbished new units.

FreedomEclipse · Oct 3, 2011

RejZoR said:
They probably have all this in their contracts so Corsair doesn't lose much in such situations.
They'll probably inspect all the recalled units and if found perfectly fine, they'll send them back into circulation. Either as replacement units for those who RMA their failed but in warranty units or as refurbished new units.

Not really. Corsair is their biggest contract. but they make watercoolers for Antec (920/620) and also Intels new line of 'Sandy Bridge E' (socket 2011) processors.

RejZoR · Oct 3, 2011

Still, Corsair was first to offer closed water loops to the masses with Hydro H50 and mos of ppl only know Corsair units.

Sihastru · Oct 3, 2011

FreedomEclipse said:
thats true. Asetek is the OEM, So I guess Corsair are gonna turn around and give them a slap on the wrist and a finger wagging at.

It's not Asetek, it's CoolIT Systems. Asetek now manufacures Antec's liquid coolers.

nINJAkECIL · Oct 3, 2011

corsair's after sales is outstanding.
be it ram,psu,cooler.
that's why i have so much faith in them,and still prefered their products over other brand.

FreedomEclipse · Oct 3, 2011

Sihastru said:
It's not Asetek, it's CoolIT Systems. Asetek now manufacures Antec's liquid coolers.

news to me - I was always under the impression that H50's and upwards were made by Asetek

parelem · Oct 3, 2011

h50 and h70 are Asetek units, the 60, 80 and 100 are coolit

[H]@RD5TUFF · Oct 3, 2011

Glad I chose to wait for the money for proper WC.

15th Warlock · Oct 3, 2011

Shit, I have one of the units in the affected batch, haven't noticed any problems yet though...

I followed the link posted, am on my way to work, will try resetting my pump when I come back home, I really hope I don't have to RMA it, installation took me over an hour

Thanks for posting the info bt!

Q9650 · Oct 3, 2011

Live OR Die said:
LOL mines the same as yours batch 11289403

enjoy your h100 man i really love it!! :toast:

[H]@RD5TUFF · Oct 3, 2011

15th Warlock said:
Shit, I have one of the affected units, haven't noticed any problems yet...

I followed the link posted, am on my way to work, will try resetting my pump when I come back home, I really hope I don't have to RMA it, installation took me over an hour

That sucks.:shadedshu

15th Warlock · Oct 3, 2011

[H]@RD5TUFF said:
That sucks.:shadedshu

Tell me about it, I hope I'm not affected by this defect, that would be the 2nd recall for me this year alone

first my P67a-UD7 and now this :shadedshu

LiveOrDie · Oct 3, 2011

Q9650 said:
enjoy your h100 man i really love it!!

Yep its working great so far

de.das.dude · Oct 3, 2011

probably China. some silly chineese dude wasn't doing his job properly.

Fx · Oct 3, 2011

#11289403, whew... dodged that batch

Kantastic · Oct 3, 2011

FreedomEclipse said:
news to me - I was always under the impression that H50's and upwards were made by Asetek

General rule of thumb, round pump/plates are Asetek and square/rectangular pump/plates are CoolIT. CoolIT also has a (patented?) mounting system which makes mounting a sinch. While I'm not a fan of CoolIT (exploding Dominos, piss poor QC on the Ecos, and now this), their mounting system really puts the cake in easy.

de.das.dude said:
probably China. some silly chineese dude wasn't doing his job properly.

How about some silly Indiaan dude wasn't doing this job properly? Yeah, it works both ways.

System Name	RBMK-1000
Processor	AMD Ryzen 7 5700G
Motherboard	ASUS ROG Strix B450-E Gaming
Cooling	DeepCool Gammax L240 V2
Memory	2x 8GB G.Skill Sniper X
Video Card(s)	Palit GeForce RTX 2080 SUPER GameRock
Storage	Western Digital Black NVMe 512GB
Display(s)	BenQ 1440p 60 Hz 27-inch
Case	Corsair Carbide 100R
Audio Device(s)	ASUS SupremeFX S1220A
Power Supply	Cooler Master MWE Gold 650W
Mouse	ASUS ROG Strix Impact
Keyboard	Gamdias Hermes E2
Software	Windows 11 Pro

System Name	DarnGosh Edition
Processor	AMD 7800X3D
Motherboard	MSI X670E GAMING PLUS
Cooling	Thermalright AM5 Contact Frame + Phantom Spirit 120SE
Memory	2x32GB G.Skill Trident Z5 NEO DDR5 6000 CL32-38-38-96
Video Card(s)	Asus Dual Radeon™ RX 6700 XT OC Edition
Storage	WD SN770 1TB (Boot)\| 2x 2TB WD SN770 (Gaming)\| 2x 2TB Crucial BX500\| 2x 3TB Toshiba DT01ACA300
Display(s)	LG GP850-B
Case	Corsair 760T (White) {1xCorsair ML120 Pro\|5xML140 Pro}
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Seasonic Focus GX-850 80+ GOLD
Mouse	Logitech G502 X
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 11 Home
Benchmark Scores	ლ(ಠ益ಠ)ლ

System Name	micropage7
Processor	Intel Xeon X3470
Motherboard	Gigabyte Technology Co. Ltd. P55A-UD3R (Socket 1156)
Cooling	Enermax ETS-T40F
Memory	Samsung 8.00GB Dual-Channel DDR3
Video Card(s)	NVIDIA Quadro FX 1800
Storage	V-GEN03AS18EU120GB, Seagate 2 x 1TB and Seagate 4TB
Display(s)	Samsung 21 inch LCD Wide Screen
Case	Icute Super 18
Audio Device(s)	Auzentech X-Fi Forte
Power Supply	Silverstone 600 Watt
Mouse	Logitech G502
Keyboard	Sades Excalibur + Taihao keycaps
Software	Win 7 64-bit
Benchmark Scores	Classified

System Name	DarnGosh Edition
Processor	AMD 7800X3D
Motherboard	MSI X670E GAMING PLUS
Cooling	Thermalright AM5 Contact Frame + Phantom Spirit 120SE
Memory	2x32GB G.Skill Trident Z5 NEO DDR5 6000 CL32-38-38-96
Video Card(s)	Asus Dual Radeon™ RX 6700 XT OC Edition
Storage	WD SN770 1TB (Boot)\| 2x 2TB WD SN770 (Gaming)\| 2x 2TB Crucial BX500\| 2x 3TB Toshiba DT01ACA300
Display(s)	LG GP850-B
Case	Corsair 760T (White) {1xCorsair ML120 Pro\|5xML140 Pro}
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Seasonic Focus GX-850 80+ GOLD
Mouse	Logitech G502 X
Keyboard	Duckyshine Dead LED(s) III
Software	Windows 11 Home
Benchmark Scores	ლ(ಠ益ಠ)ლ

Processor	Intel Core i9 10980XE @ 4.7Ghz 1.2v
Motherboard	ASUS Rampage VI Extreme Omega
Cooling	EK-Velocity D-RGB, EK-CoolStream PE 360, XSPC TX240 Ultrathin, EK X-RES 140 Revo D5 RGB PWM
Memory	G.Skill Trident Z RGB F4-3000C14D 64GB
Video Card(s)	Asus ROG Strix GeForce RTX 4090 OC WC
Storage	M.2 990 Pro 1TB / 10TB WD RED Helium / 3x 860 2TB Evos
Display(s)	Samsung Odyssey G7 28"
Case	Corsair Obsidian 500D SE Modded
Power Supply	Cooler Master V Series 1300W
Software	Windows 11

Some Corsair Hydro Series H100 Coolers Affected with Fan Controller Issues

btarunr

Editor & Senior Moderator

Q9650

FreedomEclipse

~Technological Technocrat~

Q9650

RejZoR

micropage7

Q9650

FreedomEclipse

~Technological Technocrat~

LiveOrDie

RejZoR

FreedomEclipse

~Technological Technocrat~

RejZoR

Sihastru

nINJAkECIL

New Member

FreedomEclipse

~Technological Technocrat~

parelem

[H]@RD5TUFF

15th Warlock

Q9650

[H]@RD5TUFF

15th Warlock

LiveOrDie

de.das.dude

Pro Indian Modder

Fx

Kantastic

System Name	Prometheus
Processor	Intel i7 14700K
Motherboard	ASUS ROG STRIX B760-I
Cooling	Noctua NH-D12L
Memory	Corsair 32GB DDR5-7200
Video Card(s)	MSI RTX 4070Ti Ventus 3X OC 12GB
Storage	WD Black SN850 1TB
Display(s)	DELL U4320Q 4K
Case	SSUPD Meshroom D Fossil Gray
Audio Device(s)	ASUS SupremeFX S1220A
Power Supply	Corsair SF750 Platinum SFX
Mouse	Razer Orochi V2
Keyboard	Nuphy Air75 V2 White
Software	Windows 11 Pro x64

Processor	i7 3770K@4.7ghz
Motherboard	MSI Z77A-GD65
Cooling	Thermalright Venomous X black
Memory	V-GEN 4x4GB DDR3
Video Card(s)	Zotac GTX-560Ti
Storage	Crucial M4 64GB \| WD Green 1TB \| Seagate 1TB \| Seagate 500GB
Display(s)	Viewsonic VA2013WM
Case	Corsair Carbide 400R
Audio Device(s)	Audigy 2ZS Platinum
Power Supply	Corsair AX750W
Software	Win7 x64
Benchmark Scores	http://valid.x86-secret.com/show_oc.php?id=371985

System Name	Achilleus
Processor	Intel Core i7 4770k
Motherboard	GIGABYTE Z87N-WIFI
Memory	Patriot Intel Extreme Masters Viper 3 2133MHz (2x4GB)
Video Card(s)	EVGA GTX 970
Storage	2x Intel X25-M 160GB, 2x WD Caviar Black 1TB in RAID 1
Display(s)	LG 29UB65-P
Case	Bitfenix Prodigy
Power Supply	PCP&C Silencer MK III 600W
Software	Win7 Professional x64

System Name	White Boy
Processor	Core i7 3770k @4.6 Ghz
Motherboard	ASUS P8Z77-I Deluxe
Cooling	CORSAIR H100
Memory	CORSAIR Vengeance 16GB @ 2177
Video Card(s)	EVGA GTX 680 CLASSIEFIED @ 1250 Core
Storage	2 Samsung 830 256 GB (Raid 0) 1 Hitachi 4 TB
Display(s)	1 Dell 30U11 30"
Case	BIT FENIX Prodigy
Audio Device(s)	none
Power Supply	SeaSonic X750 Gold 750W Modular
Software	Windows Pro 7 64 bit \|\| Ubuntu 64 Bit
Benchmark Scores	2017 Unigine Heaven :: P37239 3D Mark Vantage

Processor	AMD Ryzen 7 9800X3D
Motherboard	Gigabyte Aorus X870E Elite
Cooling	Asus Ryujin II 360 EVA Edition
Memory	4x16GBs DDR5 6000MHz Corsair Vengeance
Video Card(s)	Zotac RTX 4090 AMP Extreme Airo
Storage	2TB Samsung 990 Pro OS - 4TB Nextorage G Series Games - 8TBs WD Black Storage
Display(s)	LG C2 OLED 42" 4K 120Hz HDR G-Sync enabled TV
Case	Asus ROG Helios EVA Edition
Audio Device(s)	Denon AVR-S910W - 7.1 Klipsch Dolby ATMOS Speaker Setup - Audeze Maxwell
Power Supply	beQuiet Straight Power 12 1500W
Mouse	Asus ROG Keris EVA Edition - Asus ROG Scabbard II EVA Edition
Keyboard	Asus ROG Strix Scope EVA Edition
VR HMD	Samsung Odyssey VR
Software	Windows 11 Pro 64bit

System Name	Monke \| Work Thinkpad\| J1nnx took Old Monke
Processor	Ryzen 5600X \| Ryzen 5500U \| FX8320
Motherboard	ASRock B550 Extreme4 \| ? \| Asrock 990FX Extreme 4
Cooling	240mm Rad \| Not needed \| hyper 212 EVO
Memory	2x16GB DDR4 3600 Corsair RGB \| 16 GB DDR4 3600 \| 16GB DDR3 1600
Video Card(s)	Sapphire Pulse RX6700XT 12GB \| Vega 8 \| Sapphire Pulse RX580 8GB
Storage	Samsung 980 nvme (Primary) \| some samsung SSD
Display(s)	Dell 2723DS \| Some 14" 1080p 98%sRGB IPS \| Dell 2240L
Case	Ant Esports Tempered case \| Thinkpad \| Antec
Audio Device(s)	Logitech Z333 \| Jabra corpo stuff
Power Supply	Corsair RM750e \| not needed \| Corsair GS 600
Mouse	Logitech G400 \| nipple
Keyboard	Logitech G213 \| stock kb is awesome \| Logitech K230
VR HMD	;_;
Software	Windows 10 Professional x3
Benchmark Scores	There are no marks on my bench

Processor	Ryzen 2600x
Motherboard	ASUS ROG Strix X470-F Gaming
Cooling	Noctua
Memory	G.SKILL Flare X Series 16GB DDR4 3466
Video Card(s)	EVGA 980ti FTW
Storage	(OS)Samsung 950 Pro (512GB), (Data) WD Reds
Display(s)	24" Dell UltraSharp U2412M
Case	Fractal Design Define R5
Audio Device(s)	Sennheiser GAME ONE
Power Supply	EVGA SuperNOVA 650 P2
Mouse	Mionix Castor
Keyboard	Deck Hassium Pro
Software	Windows 10 Pro x64

System Name	Dust Collector
Processor	AMD Ryzen 5 3600X
Motherboard	Asus B550I Aorus Pro WiFi AX
Cooling	Alpenfohn Black Ridge V2 w/ Noctua NF-A9x14
Memory	Corsair Vengeance LPX 16GB DDR4 3200MHz/CL16
Video Card(s)	Power Color Red Dragon RX 5700 XT
Storage	Samsung EVO+ 500GB NVMe
Display(s)	Dell S2721DGF
Case	Dan Case A4
Power Supply	Corsair SF600 Platinum
Mouse	Logitech G603
Keyboard	Logitech G613