NVIDIA Recalls Select Shield Tablets over Fire Hazard

[btarunr]

NVIDIA today announced a voluntary recall of its SHIELD 8-inch tablets that were sold between July 2014 and July 2015, which the company will replace. NVIDIA has determined that the battery in these tablets can overheat, posing a fire hazard. The recall does not affect any other NVIDIA products.

NVIDIA is asking customers to visit this page for information on how to obtain a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall. NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.



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[GhostRyder]

Wait, are you sure this announcement is correct and they are not just advertising this as a "Feature".

All joking aside, glad to hear that though I had not really heard much concerning shield issues but maybe I was not paying attention to the shield...

 

[rtwjunkie]

Wait, are you sure this announcement is correct and they are not just advertising this as a "Feature".

All joking aside, glad to hear that though I had not really heard much concerning shield issues but maybe I was not paying attention to the shield...

This sounds like them trying to get out ahead of any bad news stories and try for positive PR for a change.

 

[john_]

I guess we are talking about a few hundred consoles. Nvidia in the past haven't shown to like recalls and accept that something gone wrong with their hardware.

 

[AsRock]

Sounds to me they are worried about getting taken court, i wounder if they going get fined like Chrysler did not to long ago.

I think it's a good thing they stepped up but what makes me think is that it looks like it took some frigging time.

 

[Random Murderer]

Did they buy their batteries from Sony?

 

[SaltyFish]

July 2014 to July 2015? That took a while to figure out.

Regardless, I wonder if this was the cause of Shield Tablet shortage lately and not Nvidia discontinuing them for a newer model that will be announced at Gamescom.

 

[john_]

Did they buy their batteries from Sony?

Probably from

 

[nem]

:B

 

[esrever]

 

[AsRock]

Dam he was able to save the box . Wow what a piority and yeah i know it's fake lol.

 

[Xzibit]

 

[Aquinus]

It must be the GPU drivers.

 

[Xzibit]

Wait, are you sure this announcement is correct and they are not just advertising this as a "Feature".

It must be the GPU drivers.

Its a feature in



You have to level up your battery an un-lock fire spell.

 

[alwayssts]

I feel like there is some kind of obvious conclusion to draw here, granted don't exactly know how to word it succinctly.


Qualcomm, Apple etc all aim toward a very specific power envelope/battery size/form factor, which nvidia clearly exceeds. Qualcomm has bashed nvidia's tegra designs for this very reasoning before. Not just for phones, but also tablets.

The Shield tablet has a relatively huge battery for it's size, yet also worse battery life (let alone comparatively) than many other options. Conclusion: It draws more power than most anything else in that form-factor.

I feel like somewhere within this story is a 'Hey nvidia...we told you so'.

 

[Batou1986]

It draws more power than most anything else in that form-factor.

Its also more powerful than anything else in its form factor so

 

[Fluffmeister]

Its also more powerful than anything else in its form factor so

You have to appreciate this news is manna from heaven for these guys, the usual suspects I like to call them, beyond one or two that appear to be AWOL, they have all turned up and delivered.

 

[HumanSmoke]

I feel like there is some kind of obvious conclusion to draw here, granted don't exactly know how to word it succinctly.
Qualcomm, Apple etc all aim toward a very specific power envelope/battery size/form factor, which nvidia clearly exceeds. Qualcomm has bashed nvidia's tegra designs for this very reasoning before.....I feel like somewhere within this story is a 'Hey nvidia...we told you so'.

So you're accusing Qualcomm and Apple of throwing stones in glass houses?
LG confirms the Snapdragon 810 has battery problems

QC's 810 has high profile overheating and battery consumption issues...so much so, that it has effectively been shelved for the time being....while Apple has it's own recall issues.
Both QC and Apple have significantly larger R&D budgets than Nvidia, so what's their excuse?

 

[Ruru]

I guess we are talking about a few hundred consoles. Nvidia in the past haven't shown to like recalls and accept that something gone wrong with their hardware.

Some 8800GTX cards had a wrong surface mount resistor if I remember correctly. And those 8600M GPU's were likely to break.

 

[Xzibit]

United States Consumer Product Safety Commission: NVIDIA Recalls Tablet Computers Due to Fire Hazard

NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.

 

[TRWOV]

 

[GreiverBlade]

awww drat, mine is a Y01... oh well that mean a shiny new one as replacement (tho i got one without the infamous cracking edge issue and never got any problem in 10 month of uses )

i did my RMA and wait the confirmation

well the confirmation was fast ... tho ready to ship in 2 to 4 weeks, yay just before my holidays

"Dear NVIDIA Tablet Customer,

Thank you for submitting a claim to replace your tablet. Your replacement will ship within the next 2-4 weeks.

Please follow the included instructions to replace or dispose of your old tablet.

Please make sure to back up your photos, video and data files, so that you may access them from your replacement tablet.

As a reminder, when you set up your new tablet, your old tablet will be deactivated and no longer function.

Please remove all accessories – cover, SIM card, SD card, etc. – before returning your old tablet.

Thank you for your loyalty and for participating in this recall effort.

Sincerely,
NVIDIA"

 

[Prima.Vera]

Sony batteries for sure.

 

[AsRock]

Even the best can fail, a bad batch is just that.

And when they do fail OMG they fail.

I am just glad only battery's that failed on me have been in RC cars hate to think how that shit feels on your lap when it goes off. although they are ten times worse in RC cars.

 

[R-T-B]

Putting Lithium in a battery will always have a chance of bad things(tm) happening. It's just a matter of how likely, and how bad.

The worst (from an economic perspective) to date has to be Boeing's issues.