Because your expectations are unrealistic.
What do you want from ray tracing to do?
Make your life-like looking games look fantasy-like?
Well... an example would be that shadows are actually drawn
correctly which, unfortunately, the pre-cooked shadowmaps do better still. if you look at the first screenshot, the RTX side is a blurry mess, and the shadowmap of the tree and leaves is crisp and dark. You could say its 'more refined' but really, it lacks the detail to call it that, its just not as dark. Its an additional shadow quality setting I think describes it best: in some places, it creates scenes that are harder to play, in others its dynamic nature adds to the immersion, and in yet again others the quality is considerably more blurry and less defined than a precooked shadowmap.
That's the thing I'm also missing here. What does it really
add that is objectively
better? So far I've only seen it in very specific situations. Both Metro and SoTR suffer from this problem. In Metro the refined lighting of complex objects is great to see, but you also get that weird blue sauce over many scenes, and other (indoor) scenes are far too dark.
Overall, not impressed. And that's not even factoring in the performance penalty.
And then DLSS... still disfiguring the image with color adjustments and a complete lack of small detail. The embers from the fire in the temple are barely visible in DLSS, for example, and most highlights are gone from the totems/statues reflecting light.
They're gonna have to really step up the game if they want to sell this technology.