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4090 Suprim X bent backplate?

bartoshka

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Hi guys, got this yesterday and after mounting it I realised the backplate seems bent towards bottom near the power socket. Should I be worried / return it?
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Did you power it on? (Better not)

I would have sent it back...
 

Hugis

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Looks like the screw has gone through the back plate to me? or it was put on that way?
Either way id get in touch about rma'ing it, doesnt look right.
These are from W1zz'z review




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bartoshka

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Did you power it on? (Better not)
Yes, currently benching it.

The card works like a charm, only the memory gets hot (80C, maybe 82, forgot already ;) ) but only in furmark. I'd love to keep it but I'm afraid it may have been damaged in transport or something..

Looks like the screw has gone through the back plate to me? or it was put on that way?
I'm not sure I understand.. If you mean the screw was tightened too much I'm not sure it's possible unless someone messed with it.. The top of backplate looks like this in mine:
 

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Joined
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Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
It shouldn't be like that.
RMA.
 

bartoshka

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Thanks.

One more question, is it normal to get artifacts in time spy when OC'd to the max and voltage limited, or does it indicate issues with gpu?
 
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System Name AlderLake
Processor Intel i7 12700K P-Cores @ 5Ghz
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Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
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Case Be quiet! Silent Base 600 - Window
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Power Supply Seasonic Focus Plus Gold 750W
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Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

bartoshka

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Thanks for help, everyone :).

EDIT:
Just FYI the MSI support told me it looks "correct".
 
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Benchmark Scores They're pretty good, nothing crazy.
Thanks for help, everyone :).

EDIT:
Just FYI the MSI support told me it looks "correct".
Yeah MSI support will always try to gaslight or decline you first, if that doesn't work they pass you to tier 2 - which is really where the ticket begins.
 
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Which is where any "support" really begins. Before that you might as well waste your time with chat bots instead of banging your head over scripted answers!
 
Joined
Jan 5, 2006
Messages
18,584 (2.67/day)
System Name AlderLake
Processor Intel i7 12700K P-Cores @ 5Ghz
Motherboard Gigabyte Z690 Aorus Master
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s) MSI RTX 2070 Super Gaming X Trio
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p
Case Be quiet! Silent Base 600 - Window
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W
Mouse Logitech MX Anywhere 2 Laser wireless
Keyboard RAPOO E9270P Black 5GHz wireless
Software Windows 11
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
AI in the near future doesn't make it better either...
 
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