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7.1 Surround Sound issue

Joined
May 15, 2005
Messages
3,516 (0.49/day)
System Name Red Matter 2
Processor Ryzen 5600X
Motherboard X470 Gaming Pro Carbon
Cooling Water is Masterliquid 240 Pro
Memory GeiL EVO X 3600mhz 32g also G.Skill Ripjaw series 5 4x8 3600mhz as backup lol
Video Card(s) Gigabyte Gaming Radeon RX 6800
Storage EVO 860. Rocket Q M.2 SSD WD Blue M.2 SSD Seagate Firecuda 2tb storage.
Display(s) ASUS ROG Swift PG32VQ
Case Phantek P400 Glass
Audio Device(s) EVGA NU Audio
Power Supply EVGA G3 850
Mouse Roccat Military/ Razer Deathadder V2
Keyboard Razer Chroma
Software W10
I purchased a Kraken-X and, after reading positive reviews, decided to use the 7.1 Surround sound Razer app. But whenever I would choose the 7.1 option in the app drop-down menu, I would only get audio through my external 5.1 speakers.
Believing it was a MSI Nahmic driver issue, I decided to start from scratch and uninstall/reinstall all my current audio drivers. I right clicked on the 7.1 surround sound in the Device Manager and clicked the uninstall. I did the same for all the drivers. After I reinstalled the MSI Realtech drivers I still have no 7.1 in device manager and in Razer app drop-down menu as shown.
I'd like to be able to use the 7.1 surround feature if at all possible.
 

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