- Joined
- Aug 11, 2011
- Messages
- 4,357 (0.90/day)
- Location
- Mexico
| System Name | Dell-y Driver |
|---|---|
| Processor | Core i5-10400 |
| Motherboard | Asrock H410M-HVS |
| Cooling | Intel 95w stock cooler |
| Memory | 2x8 A-DATA 2999Mhz DDR4 |
| Video Card(s) | UHD 630 |
| Storage | 1TB WD Green M.2 - 4TB Seagate Barracuda |
| Display(s) | Asus PA248 1920x1200 IPS |
| Case | Dell Vostro 270S case |
| Audio Device(s) | Onboard |
| Power Supply | Dell 220w |
| Software | Windows 10 64bit |
Today I got an error on the device manager regarding a VIA based USB 3.0 card, "This device cannot start (code 10)". The card has been working fine to this day, it just didn't want to work today even after a restart.
Following a troubleshooting guide, I got to a tentative fix by using the Hardware Device Troubleshooter (msdt.exe -id DeviceDiagnostic). The troubleshooter detected the troubled device and said that it had applied some changes to fix the issue and that a restart was needed.
After restarting, the card was no longer listed in the device manager but also the onboard USB 3.0 controller was missing. I checked back in the BIOS and found it enabled. Just to make sure, I tried disabling it, going into windows, restart and enabling it again. It still wasn't listed.
With the "Show hidden devices" in device manager it lists the controllers (add on card and onboard). I tried uninstalling them and restarting. They still don't work and no longer show up even as hidden devices.
Anyone knows what kind of changes the Hardware Device Troubleshooter would make for this to happen? I tried running it again but it doesn't detect any problems :v
Running W10
Update: I installed another add-on card with a Renesas USB 3.0 chipset and it doesn't show up either. My best guess is that the Hardware Device Troubleshooter edited a setting (maybe the registry?) that is making windows ignore all xHCI devices.
I don't know how that qualifies as a "fix" though
Ok, so, is there a way to know the most recent changes in the registry? Or anyone knows what key controls xHCI?
Following a troubleshooting guide, I got to a tentative fix by using the Hardware Device Troubleshooter (msdt.exe -id DeviceDiagnostic). The troubleshooter detected the troubled device and said that it had applied some changes to fix the issue and that a restart was needed.
After restarting, the card was no longer listed in the device manager but also the onboard USB 3.0 controller was missing. I checked back in the BIOS and found it enabled. Just to make sure, I tried disabling it, going into windows, restart and enabling it again. It still wasn't listed.
With the "Show hidden devices" in device manager it lists the controllers (add on card and onboard). I tried uninstalling them and restarting. They still don't work and no longer show up even as hidden devices.
Anyone knows what kind of changes the Hardware Device Troubleshooter would make for this to happen? I tried running it again but it doesn't detect any problems :v
Running W10
Update: I installed another add-on card with a Renesas USB 3.0 chipset and it doesn't show up either. My best guess is that the Hardware Device Troubleshooter edited a setting (maybe the registry?) that is making windows ignore all xHCI devices.
I don't know how that qualifies as a "fix" though
Ok, so, is there a way to know the most recent changes in the registry? Or anyone knows what key controls xHCI?