AMD RX580 8GB

surenmunoo · Jul 29, 2021

Hi All. I need some help please with the an AMD RX 580 8GB Graphics card. When this card is connected I cannot get into my PC Bios for some reason. It used to work fine but then just stopped showing the Gigabyte splash screen and no more bios. If I remove the card I can get into bios and I tried a Nvidia GT710, I can get into bios with Nvidia as well just not with RX580. I opened up the card to find a switch but it does not have one, I changed the thermal paste as well. I tried the RX580 in an Asus PC and the same issue. It will not give the splash screen or bios but boots straight into windows 10. The 2 PC that I have is a Gigabyte Z490 Vision D with i7 11700k CPU and the other is an Asus Dog B560-F Gaming 10700K CPU. It used to work perfectly on both boards but I needed to put it into the Gigabyte again and was given this problem. Do I need to flash bios again? I bought this 2nd hand about 2 months ago and it worked fine till now.

Mussels · Jul 29, 2021

Thats a UEFI issue, i've seen it on a few RX580s, even when GPU-Z shows the UEFI box is ticked (supported), it still didnt work

You just need to find an updated BIOS for your card to correct the bug

As for why this happened, either you changed your BIOS from Legacy/CSM to UEFI yourself, or you did accidentally flip the BIOS switch without realising it
(Or did you flash another BIOS?)

surenmunoo · Jul 29, 2021

Mussels said:
Thats a UEFI issue, i've seen it on a few RX580s, even when GPU-Z shows the UEFI bug is ticked (supported), it still didnt work

You just need to find an updated BIOS for your card to correct the bug

As for why this happened, either you changed your BIOS from Legacy/CSM to UEFI yourself, or you did accidentally flip the BIOS switch without realising it
(Or did you flash another BIOS?)

I have not made any changes except to move the card from the Asus to Gigabyte board and this issue started. How do I fix or install the bios on the RX580

Mussels · Jul 29, 2021

Read the label on the GPU for what exact model it is, for a start

then post a screenshot of GPU-Z main page here, so we can see what BIOS its on, with what memory type and its stock clocks

surenmunoo · Jul 30, 2021

Mussels said:
Read the label on the GPU for what exact model it is, for a start

then post a screenshot of GPU-Z main page here, so we can see what BIOS its on, with what memory type and its stock clocks

Hi, Find as requested. Thank You

Mussels · Jul 31, 2021

Problem i'm seeing, all the sapphire GPU's seem to have that exact same BIOS

VGA Bios Collection | TechPowerUp

You can flash any of those that show "Hynix" as a supported memory type (on the left, lower down once you open one of the pages up) such as this one - however if it doesnt fix the issue, then you may need to crossflash to a similar BIOS from another vendor

This asrock has similar clock speeds, Hynix support, and a newer core BIOS version by almost a year
VGA Bios Collection: ASRock RX 580 8 GB | TechPowerUp

surenmunoo · Jul 31, 2021

Mussels said:
Problem i'm seeing, all the sapphire GPU's seem to have that exact same BIOS

VGA Bios Collection | TechPowerUp

You can flash any of those that show "Hynix" as a supported memory type (on the left, lower down once you open one of the pages up) such as this one - however if it doesnt fix the issue, then you may need to crossflash to a similar BIOS from another vendor

This asrock has similar clock speeds, Hynix support, and a newer core BIOS version by almost a year
VGA Bios Collection: ASRock RX 580 8 GB | TechPowerUp

Does not work, I keep getting P/N mismatch or subsystem id mismatch error.

What I did notice is that if I use the IGPU HDMI I can get into my Bios and if I enable CSM there, save and reboot then the EGPU allows me to enter PC Bios.

Mussels · Jul 31, 2021

CSM disables UEFI, which is why that works

Oh i see a difference there with Polaris XL and polaris XTX mentioned with those BIOS files... i'll have to check i found the correct ones (I've found and fixed this problem just the once, personally)

This one is Polaris XTX like yours

VGA Bios Collection: ASRock RX 580 8 GB | TechPowerUp

surenmunoo · Jul 31, 2021

Mussels said:
CSM disables UEFI, which is why that works

Oh i see a difference there with Polaris XL and polaris XTX mentioned with those BIOS files... i'll have to check i found the correct ones (I've found and fixed this problem just the once, personally)

This one is Polaris XTX like yours

VGA Bios Collection: ASRock RX 580 8 GB | TechPowerUp

Thanks, I will give it a try now.

Mussels said:
CSM disables UEFI, which is why that works

Oh i see a difference there with Polaris XL and polaris XTX mentioned with those BIOS files... i'll have to check i found the correct ones (I've found and fixed this problem just the once, personally)

This one is Polaris XTX like yours

VGA Bios Collection: ASRock RX 580 8 GB | TechPowerUp

Still no luck

Mussels · Jul 31, 2021

Huh so Polaris XL is meant to be the RX570... so why is that showing as an RX580 BIOS?

Edit: ahhhh that was the weird chinese exclusive cut down version thats really an RX570 in disguise. Thats why that one link didnt work, apologies for missing that.

surenmunoo · Jul 31, 2021

Mussels said:
Huh so Polaris XL is meant to be the RX570... so why is that showing as an RX580 BIOS?

Edit: ahhhh that was the weird chinese exclusive cut down version thats really an RX570 in disguise. Thats why that one link didnt work, apologies for missing that.

So mine is actually a RX570? hmmm I need to talk to the seller

Mussels · Jul 31, 2021

surenmunoo said:
So mine is actually a RX570? hmmm I need to talk to the seller

nono, the file i linked before that didnt work - was explaining why it failed

subsystem mismatch, im pretty sure you can force flash around let me find out

Edit: another older thread here on TPU said:
"open cmd in admin mode and use force flash command.
use atiflsh 2.74 or 2.93"

I believe force flash was removed in newer versions, and doesnt work with the GUI

AtiFlash.exe -f -p 0 newbios.rom

another edit: theres a guide here for flashing 480 cards to 580, which has some nice instructions (and the versions of the flash tool you need)

How To: Flash Your RX 480 to an RX 580 In 8 Easy Steps! | Play3r

Remember that if you have any issues, you can flip to the second BIOS or boot the system from your intel graphics and try another BIOS

SomeOne99h · Jul 31, 2021

I am glad you actually want to take to the seller, many others just give up and tries to "fix" their card. If all people are like you, those people will not be easily be able to sell such weird items.

Edit: But Mussles, isn't this misleading to sell?

Mussels · Jul 31, 2021

SomeOne99h said:
I am glad you actually want to take to the seller, many others just give up and tries to "fix" their card. If all people are like you, those people will not be easily be able to sell such weird items.

Edit: But Mussles, isn't this misleading to sell?

this isnt about selling it, it's about getting a screen before it boots into windows

it's a fully working card, you just cant access the BIOS (black screen til OS loads)

eidairaman1 · Jul 31, 2021

Mussels said:
this isnt about selling it, it's about getting a screen before it boots into windows

it's a fully working card, you just cant access the BIOS (black screen til OS loads)

Give me a moment

Interesting E388 is on the PN of the card which is supposed to be the subsystem ID on (1002 67DF 1DA2 E388) or 1002 6FDF 1DA2 E388) but E353 is being used. It will take me a bit.

surenmunoo said:
I have not made any changes except to move the card from the Asus to Gigabyte board and this issue started. How do I fix or install the bios on the RX580

Update the GA board bios first

I hope you didnt knock off a smd on the board

Or ESD

surenmunoo said:
Hi, Find as requested. Thank You
View attachment 210461 View attachment 210462
View attachment 210463

Open gpu-z again, by the uefi checkbox, click the black arrow and attempt to upload the gpu bios to the VGA bios collection/database within the program itself. You should get prompted that the bios is already in the database with a link. Copy and paste the link here. I want to verify a few more items

It would appear our database for the Sapphire Pulse RX 580 with Micron Memory did not get a bios outside of 2017, E353 or E387 for the PN/Subsystem ID was used.

Verified Bios:

E353
2017 11 20

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Specs Last Update: 8/April/2024
Processor	Intel Core i5 9400f 2.9GHz/4.0 Turbo (NoOC)
Motherboard	Gigabyte Z370M D3H rev. 1.0
Cooling	be quite! Dark Rock Slim 180W TDP (The Silent Wings 3 120mm Fan)
Memory	Corsair Red Line 8x2 16GB 3000MHz (NoOC) DDR4-3000 15-17-17-35 (CMK16GX4M2B3000C15R) V1.35 ver 4.24
Video Card(s)	NVIDIA GeForce MSI 980 Ti Golden Edition (NoOC)\| Spare: GTX 650 Ti 1 GB
Storage	Samsung 870 EVO 4 TB \| Samsung 860 EVO 1 TB \| Cold Backup: WDC Black 930 GiB WD1003FZEX
Display(s)	Asus VG248QZ 1920x1080 144hz 24" (Current: 60hz)
Case	Corsair Air 540
Audio Device(s)	Realtek ALC892
Power Supply	Corsair 850W RMi
Mouse	Logitech M187 wireless (First day of use 30-9-2021)
Keyboard	Logitech K270 wireless
Software	Windows 10 21H2 LTSC 2021 / Linux: Candidates: Bazzite - Linux MX - Tuxedo - Kubuntu

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

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