- Joined
- Jan 3, 2021
- Messages
- 32 (0.02/day)
Hi everyone,
I am building my first custom pc. I put everything together but the pc won’t post. The yellow indicator led lights up on “dram”, which is the first of the four indicator led’s. The motherboard does turn on and all the fans are spinning, but the display stays black.
Below is my components:
[CPU]
I have tried the following trouble-shooting steps:
1. clearing the CMOS by removing the CMOS battery and shorting the CMOS header.
2. I BIOS Flashback every single BIOS version from the earliest BIOS version to the latest one. Tried POST at each iteration. No success.
3. tried using only one RAM module on the primary ram slot as per MOBO manual. I have tried all 6 ram sticks from the three dual-rams mentioned above.
4. I have tried reinstalling the cpu.
5. I have also ask cpu manufacturer to send me another cpu of the same model (3800xt) as I thought it was the CPU that was defective. There was still no success after installing the replacement.
6. I have two monitors, and three display cables. Tried them all. Didn’t work.
In all of the above trouble shooting steps, the results were the same: no post (black screen), DRAM led is on. Motherboard turns on and fans spins
Please advise how to solve this issue.
Thank you everyone.
Happy new year.
I am building my first custom pc. I put everything together but the pc won’t post. The yellow indicator led lights up on “dram”, which is the first of the four indicator led’s. The motherboard does turn on and all the fans are spinning, but the display stays black.
Below is my components:
[CPU]
- AMD Ryzen 7 3800XT
- RX 5600 XT: PowerColor Red Dragon AMD Radeon RX 5600 XT 6GB (AXRX 5600XT 6GBD6-3DHR/OC)
- Geforce GT 710: Gigabyte GeForce GT 710 2GB (GV-N710D5-2GL )
- (QVL verified): Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3200MHz C16 Desktop Memory Kit - Black (CMK16GX4M2B3200C16)
- (Not on QVL): Crucial 16GB Kit (8GBx2) DDR4 2400 MT/s (PC4-19200) DR x8 DIMM 288-Pin Memory - CT2K8G4DFD824A
- (Not on QVL): XPG SPECTRIX D50 RGB 32GB (2x16GB) 3600MHz DDR4 PC4-28800 U-DIMM 288-Pins CL18-20-20 Desktop Gaming Memory Grey - AX4U3600316G18A-DT50
- Samsung 970 EVO 500GB NVMe M.2 Internal SSD (MZ-V7E500BW) [Canada Version]
- Corsair RMX White Series (2018), RM750x, 750 Watt, 80+ Gold Certified, Fully Modular Power Supply - White
I have tried the following trouble-shooting steps:
1. clearing the CMOS by removing the CMOS battery and shorting the CMOS header.
2. I BIOS Flashback every single BIOS version from the earliest BIOS version to the latest one. Tried POST at each iteration. No success.
3. tried using only one RAM module on the primary ram slot as per MOBO manual. I have tried all 6 ram sticks from the three dual-rams mentioned above.
4. I have tried reinstalling the cpu.
5. I have also ask cpu manufacturer to send me another cpu of the same model (3800xt) as I thought it was the CPU that was defective. There was still no success after installing the replacement.
6. I have two monitors, and three display cables. Tried them all. Didn’t work.
In all of the above trouble shooting steps, the results were the same: no post (black screen), DRAM led is on. Motherboard turns on and fans spins
Please advise how to solve this issue.
Thank you everyone.
Happy new year.