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ATKEX_cmd.exe stopped working windows 10 1809 (solved for now)

P4-630

P4-630

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As the title says.

Recently installed windows 10 1809 on my desktop.

Now everytime I startup windows I'm seeing this error in the reliability monitor.
Searching on google people say: "Install the latest Realtek Audio driver from your motherboard manufacturer".

The thing is , the latest Realtek audio driver for my motherboard on the Asus site is from 2016 and windows already installed a later version.

There was also a person who said that he just removed that file and the realtek audio was still working and no more errors.

I tried to find it in autoruns and wanted to disable it there but I couldn't find it.
I moved the file to the desktop for now and I will see how it goes with a next startup.

Are there any other solutions?

Thanks.
 
E

er557

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P4-630

P4-630

Joined
Jan 5, 2006
Messages
18,585 (2.72/day)
System Specs
System Name AlderLake
Processor Intel i7 12700K P-Cores @ 5Ghz
Motherboard Gigabyte Z690 Aorus Master
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s) MSI RTX 2070 Super Gaming X Trio
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p
Case Be quiet! Silent Base 600 - Window
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W
Mouse Logitech MX Anywhere 2 Laser wireless
Keyboard RAPOO E9270P Black 5GHz wireless
Software Windows 11
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
E

EarthDog

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Benchmark Scores Faster than yours... I'd bet on it. :)
Funny.. I never knew what the reliability monitor was... lol.

So.....how did moving the file go?
Did you try reinstalling the latest driver from mobo site?
 
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er557

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System Name future xeon II
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Motherboard asrock rack ep2c612 ws
Cooling case fans,liquid corsair h100iv2 x2
Memory 96 gb ddr4 2133mhz gskill+corsair
Video Card(s) 2x 1080 sc acx3 SLI, @STOCK
Storage Hp ex950 2tb nvme+ adata xpg sx8200 pro 1tb nvme+ sata ssd's+ spinners
Display(s) philips 40" bdm4065uc 4k @60
Case silverstone temjin tj07-b
Audio Device(s) sb Z
Power Supply corsair hx1200i
Mouse corsair m95 16 buttons
Keyboard microsoft internet keyboard pro
Software windows 10 x64 1903 ,enterprise
Benchmark Scores fire strike ultra- 10k time spy- 15k cpu z- 400/15000
P4-630 said:
Hmmm... Not sure what that has to do with my issue..
I'm on a fresh installation of windows 10 1809 x64.

Also on latest BIOS.
Click to expand...

It has everything to do with it as it is the same process crashing, try to apply one of the workarounds in that thread. What did you install on the system other than the OS itself? drivers/ motherboard software
 
P4-630

P4-630

Joined
Jan 5, 2006
Messages
18,585 (2.72/day)
System Specs
System Name AlderLake
Processor Intel i7 12700K P-Cores @ 5Ghz
Motherboard Gigabyte Z690 Aorus Master
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s) MSI RTX 2070 Super Gaming X Trio
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p
Case Be quiet! Silent Base 600 - Window
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W
Mouse Logitech MX Anywhere 2 Laser wireless
Keyboard RAPOO E9270P Black 5GHz wireless
Software Windows 11
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
EarthDog said:
Funny.. I never knew what the reliability monitor was... lol.

So.....how did moving the file go?
Did you try reinstalling the latest from mobo site?
Click to expand...

As I mentioned before, the latest driver for my Z170 Pro Gaming motherboard is from 2016....
Windows 10 already installed the latest or later driver automatically.

EarthDog said:
So.....how did moving the file go?
Click to expand...
Didn't restart it yet since I'm using it for now.
It might reslove the error but just looking for other solutions as well.

er557 said:
What did you install on the system other than the OS itself? drivers/ motherboard software
Click to expand...
Just steam, antivirus and few other apps.

Drivers were installed automatically.
 
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er557

Joined
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Messages
924 (0.18/day)
System Specs
System Name future xeon II
Processor DUAL SOCKET xeon e5 2686 v3 , 36c/72t, hacked all cores @3.5ghz, TDP limit hacked
Motherboard asrock rack ep2c612 ws
Cooling case fans,liquid corsair h100iv2 x2
Memory 96 gb ddr4 2133mhz gskill+corsair
Video Card(s) 2x 1080 sc acx3 SLI, @STOCK
Storage Hp ex950 2tb nvme+ adata xpg sx8200 pro 1tb nvme+ sata ssd's+ spinners
Display(s) philips 40" bdm4065uc 4k @60
Case silverstone temjin tj07-b
Audio Device(s) sb Z
Power Supply corsair hx1200i
Mouse corsair m95 16 buttons
Keyboard microsoft internet keyboard pro
Software windows 10 x64 1903 ,enterprise
Benchmark Scores fire strike ultra- 10k time spy- 15k cpu z- 400/15000
which might be an issue as windows is notorious for overwriting and messing with existing drivers

Edit: try to uninstall windows's driver and install the motherboard maker supplied driver and app. This might work out better. Of course do configure the OS to not install drivers automatically.
 
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EarthDog

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Benchmark Scores Faster than yours... I'd bet on it. :)
I get how old it is....As I said, did you still try reinstalling it?

Moving the file didnt work???


Am I talking to a wall? :p
 
P4-630

P4-630

Joined
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18,585 (2.72/day)
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Processor Intel i7 12700K P-Cores @ 5Ghz
Motherboard Gigabyte Z690 Aorus Master
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s) MSI RTX 2070 Super Gaming X Trio
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p
Case Be quiet! Silent Base 600 - Window
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W
Mouse Logitech MX Anywhere 2 Laser wireless
Keyboard RAPOO E9270P Black 5GHz wireless
Software Windows 11
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
er557 said:
which might be an issue as windows is notorious for overwriting and messing with existing drivers

Edit: try to uninstall windows's driver and install the motherboard maker supplied driver and app. This might work out better. Of course do configure the OS to not install drivers automatically.
Click to expand...

From the forumlink you gave me:
"Install the Probe II sense driver or DIP5 from your SCD. That should fix it. Needs a service to link the audio package and thats why you are seeing the error. "
"Install the latest AI SUite III with DIP5 as well. "
"solved. Thank you. "

What can I do with that?
I don't have that particular motherboard.

EarthDog said:
Moving the file didnt work???
Click to expand...
Ok just did a reboot, no more errors and Realtek Audio is still working.:)

I guess I leave it as it is for now.

Thanks guys.
 
Last edited:
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EarthDog

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Benchmark Scores Faster than yours... I'd bet on it. :)
P4-630 said:
Didn't restart it yet since I'm using it for now.
It might reslove the error but just looking for other solutions as well.
Click to expand...
Let us know how that goes...

And if a reinstall of the old driver worked.
 
E

er557

Joined
Nov 27, 2010
Messages
924 (0.18/day)
System Specs
System Name future xeon II
Processor DUAL SOCKET xeon e5 2686 v3 , 36c/72t, hacked all cores @3.5ghz, TDP limit hacked
Motherboard asrock rack ep2c612 ws
Cooling case fans,liquid corsair h100iv2 x2
Memory 96 gb ddr4 2133mhz gskill+corsair
Video Card(s) 2x 1080 sc acx3 SLI, @STOCK
Storage Hp ex950 2tb nvme+ adata xpg sx8200 pro 1tb nvme+ sata ssd's+ spinners
Display(s) philips 40" bdm4065uc 4k @60
Case silverstone temjin tj07-b
Audio Device(s) sb Z
Power Supply corsair hx1200i
Mouse corsair m95 16 buttons
Keyboard microsoft internet keyboard pro
Software windows 10 x64 1903 ,enterprise
Benchmark Scores fire strike ultra- 10k time spy- 15k cpu z- 400/15000
Just a heads up, as you deleted the file and it no longer crashes, for the future , there is always some setting or service triggering third party apps. If it couldn't be found in autoruns, there are other ways, although deleting the file works just as well.
 
P4-630

P4-630

Joined
Jan 5, 2006
Messages
18,585 (2.72/day)
System Specs
System Name AlderLake
Processor Intel i7 12700K P-Cores @ 5Ghz
Motherboard Gigabyte Z690 Aorus Master
Cooling Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s) MSI RTX 2070 Super Gaming X Trio
Storage Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s) 23.8" Dell S2417DG 165Hz G-Sync 1440p
Case Be quiet! Silent Base 600 - Window
Audio Device(s) Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply Seasonic Focus Plus Gold 750W
Mouse Logitech MX Anywhere 2 Laser wireless
Keyboard RAPOO E9270P Black 5GHz wireless
Software Windows 11
Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
er557 said:
Just a heads up, as you deleted the file and it no longer crashes, for the future , there is always some setting or service triggering third party apps. If it couldn't be found in autoruns, there are other ways, although deleting the file works just as well.
Click to expand...

Never had such error issues on windows 8.1..
I guess: Welcome to windows 10...:ohwell:
 
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