Broken GTX 980

Matu1272 · Nov 23, 2018

Hello

Im new here but i have big problem

. I get GTX 980 4G Gaming but thats not working. Fans spins normal speed but no signal. GPU-Z recogniz gpu but no clocks and bios and so on. Any help? Lets bring this baby back to life :respect:

EDIT: GPU works only bottom slot and i try top slot and now its not working again. When its works then temp is 30°C but one fan spins like a rocket and second didnt spin or spins slowly.

Tatty_Two · Nov 23, 2018

Welcome ……. Have you just bought it, or have you had it a while, do you know the make/model etc, information a bit sparse so far...… like has it worked previously?

27MaD · Nov 23, 2018

@eidairaman1 someone needs help .

Matu1272 · Nov 23, 2018

Sorry. I bought it like that for second hand shop. GPU is MSI GTX 980 GAMING 4G ( V317 VER:1.1 ). I think it worked previously for sure.

Link

jboydgolfer · Nov 23, 2018

Have you installed the drivers for that video card? In my experience when GPUZ shows very basic information ,with missing specifics ,it's due to either not restarting the computer after installing a driver, or not doing it at all.

Make sure all power plugs are properly seated, be sure it is installed into pcie slot properly, maybe even go into bios to change pcie to "auto".

You're getting a picture so it's definitely functioning, it would seem like a driver or other software related issue in my experience

Matu1272 · Nov 23, 2018

I install drivers, uninstall with DDU on safe mode and install again and try two different pci slots and so on. I even measure power voltage with multimeter. I get picture when i go in bios and change grahpics output to IGD (integrated). When i set bios settings on dedicated graphics then i dont get even boot screen just no signal.

Yeahh

. I god screen and so on :clap:

. I use DDU and install older drivers and i get screen. But weird startup... no signal and suddenly desktop but only one fan spins and now very fast. I need to google it :laugh:

Tatty_Two · Nov 23, 2018

OK, it would help if you could complete your system specs (you will see your username at the top right of the page, click it and you will see a link to system specs that you can then complete)...…… what PSU do you have?

Matu1272 · Nov 23, 2018

@Tatty_One GTX980 works almost fine. (Unigine Valley benchmark 1.0 score is 3330 and max temp 57c) . Only One fan spins about 2300rpms and second didnt spin and startup is strange.

jboydgolfer · Nov 23, 2018

Matu1272 said:
@Tatty_One GTX980 works almost fine. (Unigine Valley benchmark 1.0 score is 3330 and max temp 57c) . Only One fan spins about 2300rpms and second didnt spin and startup is strange.

The two fans on the GPU, cool different things. The one closer to the video output cools the memory and the chip , The fan further to the inside of your PC ,cools the power and other components, at least on my msi gaming that's what it is. They have separate fan controllers. So one of them can be totally idle, and the other one can be running

the fan with the green circle will almost always be running. the fan with the red circle will only come on if the other components need cooling.

based on the issues you explained, you didnt have the driver installed, or installed properly, which is why it was acting odd.

Matu1272 · Nov 23, 2018

Im so happy about that :roll:

. My card is ~30°C and fan spins about 2300rpm. I think thats pretty fast.

droopyRO · Nov 23, 2018

Have you tried it on another PC, just to rule out an incompatibility with yours ?

Vya Domus · Nov 23, 2018

jboydgolfer said:
The two fans on the GPU, cool different things. The one closer to the video output cools the memory and the chip , The fan further to the inside of your PC ,cools the power and other components, at least on my msi gaming that's what it is. They have separate fan controllers. So one of them can be totally idle, and the other one can be running

the fan with the green circle will almost always be running. the fan with the red circle will only come on if the other components need cooling.
View attachment 111173

based on the issues you explained, you didnt have the driver installed, or installed properly, which is why it was acting odd.

I am not sure that back then MSI had such a design, independent fan control it's a fairly recent thing. I think there is definitely something wrong with his card and it's behavior.

To me it looks like it may have a different BIOS than the stock one. But I advise OP to not jump straight into flashing and search more info.

eidairaman1 · Nov 24, 2018

What bios is on this motherboard?

This motherboard came out in 2013 and compatibility can be iffy with uefi graphics cards.

The latest bios is from april 2015. If you don't have that bios please install it.
https://www.msi.com/Motherboard/support/B85M-G43

@Matu1272

Matu1272 said:
Hello

Im new here but i have big problem. I get GTX 980 4G Gaming but thats not working. Fans spins normal speed but no signal. GPU-Z recogniz gpu but no clocks and bios and so on. Any help? Lets bring this baby back to lifeView attachment 111168

You will need to take clear and visible pictures of each white sticker on the back of the card, if you have the original box take a picture of the white barcode. Post all pictures here.

You will also need to remove the heatsink off the gpu and take a clear picture of one of the ram chips and post it here. Replace the gpu die thermal compound with fresh compound.

The Von Matrices · Nov 24, 2018

Which slot on the motherboard did you plug the card into? GPU-Z is reading PCIe 2.0 x4, leading me to believe the card is in the lowest PCIe slot, which is connected to the PCH and could cause problems. The card should be inserted into the top slot, which is PCIe 3.0 x16 and connected directly to the CPU.

Matu1272 · Nov 24, 2018

@The Von Matrices gpu not working again and i try lowest slot and then i install drivers and its works yesterday. About 10min ago its works and i read your comment and i try top slot and now its not working again even when i put gpu back to lowest slot.

eidairaman1 said:
What bios is on this motherboard?

This motherboard came out in 2013 and compatibility can be iffy with uefi graphics cards.

The latest bios is from april 2015. If you don't have that bios please install it.
https://www.msi.com/Motherboard/support/B85M-G43

@Matu1272

You will need to take clear and visible pictures of each white sticker on the back of the card, if you have the original box take a picture of the white barcode. Post all pictures here.

You will also need to remove the heatsink off the gpu and take a clear picture of one of the ram chips and post it here. Replace the gpu die thermal compound with fresh compound.

I have latest bios. EDIT: GPU works only then when I switch graphics settings on bios dedicated to integrated and my gpu is lowest PCI slot ( PCIe x 16 2.0 @ x4 1.1 ). Then I simply put my two monitors on GPU DP slots and i can play and make stress tests and it all works like normal gpu. When i switch integrated to dedicated or move gpu to top PCI slot then my pc wont boot.

Matu1272 said:
@The Von Matrices gpu not working again and i try lowest slot and then i install drivers and its works yesterday. About 10min ago its works and i read your comment and i try top slot and now its not working again even when i put gpu back to lowest slot.

I have latest bios. EDIT: GPU works only then when I switch graphics settings on bios dedicated to integrated and my gpu is lowest PCI slot ( PCIe x 16 2.0 @ x4 1.1 ). Then I simply put my two monitors on GPU DP slots and i can play and make stress tests and it all works like normal gpu. When i switch integrated to dedicated or move gpu to top PCI slot then my pc wont boot.

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Processor	I5 4590S
Motherboard	B85M-G43
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Memory	4x DDR3 HyperX 1866mhz
Video Card(s)	R9 390 8Gb / GTX980
Storage	Samsung EVO 850 250GB
Display(s)	2x DELL 24"
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Power Supply	Corsair Builder CX750M ATX2.3 80+ 750W
Mouse	Steelseries Rival 200
Keyboard	20$ keyboard
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Broken GTX 980

Matu1272

New Member

Tatty_Two

Gone Fishing

27MaD

Matu1272

New Member

jboydgolfer

Matu1272

New Member

Tatty_Two

Gone Fishing

Matu1272

New Member

jboydgolfer

Matu1272

New Member

droopyRO

Vya Domus

eidairaman1

The Exiled Airman

The Von Matrices

Matu1272

New Member

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