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Cannot install latest version (1.18) on Windows 10

myuishi

New Member
Joined
Mar 1, 2025
Messages
3 (3.00/day)
Hi all,

I've never had any issues previously but I am unable to install 1.18 despite having tried several things, including running as administrator, uninstalling the previous version and installing via Winget instead of the downloadable installer.

In my event viewer I have this error:-

Faulting application name: NVCleanstall_1.18.0.exe, version: 1.18.0.0, time stamp: 0x6798931e
Faulting module name: KERNELBASE.dll, version: 10.0.19041.5486, time stamp: 0x09ce69c7
Exception code: 0xc06d007e
Fault offset: 0x000000000003b699
Faulting process ID: 0x6a78
Faulting application start time: 0x01db8ac375accdeb
Faulting application path: C:\Users\myuishi\AppData\Local\Temp\WinGet\TechPowerUp.NVCleanstall.1.18.0\NVCleanstall_1.18.0.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 7d8dd79b-d358-4d35-93fb-35492f60e93f
Faulting package full name:
Faulting package-relative application ID:

Via Winget I get the following error:-

winget install -e --id TechPowerUp.NVCleanstall

Found NVCleanstall [TechPowerUp.NVCleanstall] Version 1.18.0
This application is licensed to you by its owner.
Microsoft is not responsible for, nor does it grant any licenses to, third-party packages.
Successfully verified installer hash
Starting package install...

Installer failed with exit code: 3228369022

Any ideas on what my issue and how I could go about getting 1.18 installed?

TIA.

M.
 

W1zzard

Administrator
Staff member
Joined
May 14, 2004
Messages
28,298 (3.72/day)
Processor Ryzen 7 5700X
Memory 48 GB
Video Card(s) RTX 4080
Storage 2x HDD RAID 1, 3x M.2 NVMe
Display(s) 30" 2560x1600 + 19" 1280x1024
Software Windows 10 64-bit
and 1.17 works fine?

Are you trying to start the app, or trying to run its integrated installer (i.e. the app itself starts fine)?
 

myuishi

New Member
Joined
Mar 1, 2025
Messages
3 (3.00/day)
As I was having issues with it appearing to not install, I uninstalled it via add/remove programs, rebooted and tried to install 1.18 again. As it won't install I don't currently have any version of the app installed currently. The App did install and work just fine till I tried this 1.18 upgrade.
 

myuishi

New Member
Joined
Mar 1, 2025
Messages
3 (3.00/day)
FYI. I have tried v1.17 and v1.16 and they also now refuse to install with the same error as above in event viewer.
 
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