I recently bought a new Asus RX 570 Strix graphics card to upgrade from the integrated Vega 8 graphics I was using.
First time I put the card into the pcie slot, the screen seemed to be turning on, but the image was just black. Thinking that it was a PSU problem (cause I was using some cheap power supply), I bought a thermaltake 700w PSU. Disconnected all the cables from the last supply and connected the new one, still the same thing. I was already getting frustrated, so I RMA'd the card, waited 2 weeks just to see that my RMA was rejected. I was confused at first but then I thought that maybe the mobo was faulty, so I consulted with some people that worked in the tech industry and they advised me to RMA the mobo and get a new one in the meantime. I did just that. I got a MSI B450 Gaming Plus Max mobo. So I disassembled the computer put everything on the new mobo, did some troubleshooting and sure enough it posted.
And so I download the latest drivers for the GPU and I get a checkerboard display (you can see an example for what it looks like in the attached image). It occured in the amd software and in games, but in benchmarks it didn't happen. What happens is: I get into a game and after some time the checkerboard pattern appears, and then the monitor loses connection to the GPU, and then it turns back on. When the the display turns back on, the game and the AMD software app (if it was open at the time) are closed.
So I try going back to outdated drivers, since I know that the AMD drivers can be kind of janky when they are newer. I first go back to 20.1.3. (I used DDU), it worked a little better than before, because I could actually run games and play them but occasionally the same thing would happen. So I go even older 19.12.1 (since I saw on the forums that it was most stable), It was a tiny bit better but still the same thing kept reoccuring. So I thought that a clean install of Windows 10 would do the trick but still nothing different.
From what I saw on other threads, the VRAM on the card might be faulty, but since my RMA attempt got rejected I'm kind of doubting it's the card, although everything is pointing at the GPU to be the culprit.
Note: For some reason when I run The Witcher 3 the problem doesn't occur at all, but then after maybe an hour of playing Witcher I start up (for example) Hades (a considerably less demanding game) and then the checkerboard appears.
My system:
-MSI B450 Gaming Plus Max
-AMD Ryzen 2200g
-Asus RX 570 Strix OC
-16 GB DDR4 2666 MHz
-Thermaltake Smart RGB 700w
-ADATA 240 GB SSD
Thanks in advance to everyone that tries to help.
First time I put the card into the pcie slot, the screen seemed to be turning on, but the image was just black. Thinking that it was a PSU problem (cause I was using some cheap power supply), I bought a thermaltake 700w PSU. Disconnected all the cables from the last supply and connected the new one, still the same thing. I was already getting frustrated, so I RMA'd the card, waited 2 weeks just to see that my RMA was rejected. I was confused at first but then I thought that maybe the mobo was faulty, so I consulted with some people that worked in the tech industry and they advised me to RMA the mobo and get a new one in the meantime. I did just that. I got a MSI B450 Gaming Plus Max mobo. So I disassembled the computer put everything on the new mobo, did some troubleshooting and sure enough it posted.
And so I download the latest drivers for the GPU and I get a checkerboard display (you can see an example for what it looks like in the attached image). It occured in the amd software and in games, but in benchmarks it didn't happen. What happens is: I get into a game and after some time the checkerboard pattern appears, and then the monitor loses connection to the GPU, and then it turns back on. When the the display turns back on, the game and the AMD software app (if it was open at the time) are closed.
So I try going back to outdated drivers, since I know that the AMD drivers can be kind of janky when they are newer. I first go back to 20.1.3. (I used DDU), it worked a little better than before, because I could actually run games and play them but occasionally the same thing would happen. So I go even older 19.12.1 (since I saw on the forums that it was most stable), It was a tiny bit better but still the same thing kept reoccuring. So I thought that a clean install of Windows 10 would do the trick but still nothing different.
From what I saw on other threads, the VRAM on the card might be faulty, but since my RMA attempt got rejected I'm kind of doubting it's the card, although everything is pointing at the GPU to be the culprit.
Note: For some reason when I run The Witcher 3 the problem doesn't occur at all, but then after maybe an hour of playing Witcher I start up (for example) Hades (a considerably less demanding game) and then the checkerboard appears.
My system:
-MSI B450 Gaming Plus Max
-AMD Ryzen 2200g
-Asus RX 570 Strix OC
-16 GB DDR4 2666 MHz
-Thermaltake Smart RGB 700w
-ADATA 240 GB SSD
Thanks in advance to everyone that tries to help.
