Gigabyte Waterforce X II 360 Ice LEAKED!

[hermesa]

So guys , I have a question... I bought that AiO around 1-2 weeks ago.Everything was fine. Then I decided to install vertical GPU but after installing the mount and the GPU somehow the tubes were touching the hot GPU heatsink and I decided to rotate the AiO pump head and tubes orientation. I used no force to do that because there is a mechanism to rotate that AiO so that's what I did. I tried to push the right tube(where the hidden cables for ARGB runs) but there is a little bump at the end of the tube that protects the cables. Before I mounted it with the preferred orientation by me I saw green liquid(drops) on the table where I was working. Looks like it leaked a little. I turned the tubes back in their original position and now it's working as it should without any visible leakage. Should I RMA(does it worth it with Gigabyte at all RMA) or should I use it like that ?
I did OCCT stress test for 15-20 minutes reaching 90C but no leak or anything like that. It is working just as before... I sweared to God never to buy gigabyte again since 2014 when I bought GPU on that brand and it just died for no reason,but here we are again in 2025 when I bought AiO and again only problems occurs -_- I like this AiO because of the LCD screen but it performs just as my previous AiO (LS 520 WH DeepCool 240mm) when this one is 360mm....Maybe I have wrong expectations but yeah...
In the last picture you can see the orientation where I tried to spin the tube when it leaked with the red arrow. Now is in it's original position but when I tried to spin it to the left it was hard , now it's easy rotateable on both sides and that's make me think I broke something or I dunno...

 

[GerKNG]

the fact that you're using an AIO that leaked is insane to me.
RMA this thing ASAP.

 

[hermesa]

the fact that you're using an AIO that leaked is insane to me.
RMA this thing ASAP.

It wasn't leaking when I installed it for first time ,it was working for 2 weeks , but today after I tried to spin the tube the other way it leaked couple of drops,tiny... could it be user error or faulty AiO?

 

[GerKNG]

it should never leak no matter what.
pushing pulling twisting... if you can with (just like you said) adjusting the tubing normally make it leak then it is defective.

 

[hermesa]

it should never leak no matter what.
pushing pulling twisting... if you can with (just like you said) adjusting the tubing normally make it leak then it is defective.

I'm gonna RMA it ... looks like I will need to buy spare cooler until they send me back RMA'ed AiO. On the top of the radiator where tubes goes in - there is a sticker saying - NO ROTATING , but I guess this is only for the top end of the tube where cables goes into the radiator.

 

[N/A]

Judging by the shape, there's probably a hose clamp underneath. I'm not sure if it's adjustable and can be tightened. We can't see anything because of the awfully ugly sleeving.

 

[hermesa]

Judging by the shape, there's probably a hose clamp underneath. I'm not sure if it's adjustable and can be tightened. We can't see anything because of the awfully ugly sleeving.

Not sure what you are reffering to , but here is what I found on the AiO's website.

Judging by the shape, there's probably a hose clamp underneath. I'm not sure if it's adjustable and can be tightened. We can't see anything because of the awfully ugly sleeving.

To be precise, its the angle leg/knee(i don't know how you name it in English ) where it leaked from, not the tube itself

 

[hermesa]

I tried to spin,rotate,twist it and recreate every angle that made the AiO leaked at the first time while making the same pressure on it - nothing makes it leak again and its working just fine.I inspected it very carefully for mechanical changes around the angle connections between the tube and the pump, where the green liquid came out - nothing...I ran stress tests for hours - nothing.It's just working as before.No strange noises,no temperature increase or whatsoever,just like it didn't happened ... Could this be some liquid residue that was trapped on the outher rubber rings of the fitting in the manufacturing process that leaked out when I putted pressure on it ? Could be the rubber O-ring was putted out of its place for a moment and then re- aligned by itslef when i tried to push the tube back? (To be precise - it wasn't kind of a "leak" but couple of green liquid tiny drops,nothing marginal)