HardDrive going bad , but passing all test ? Hard Disk Sentinel / Aomei

[neko77025]

So, I have many HDDs on my server. Have Hard Disk Sentinel set up to show all drives on taskbar. Noticed one of the Hitachi HUS724040ALE641 SMART health started to drop. first noticed it hit 80% (was at 100% day before) this. Had another same model batch fail A few months back. So, took all the data off it as A precaution. When doing so (heavy use) the health started to drop even more.. down to 72% once data was moved. At this point was just going to remove the drive out of fear. But used Aomei to Zero out the drive. The heath dropped to 50%.

Looking at HardDisk Sentinel (6.01) the overview says it ....

(There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

It is recommended to backup often to prevent data loss.)

The drive has about 3 months left on its Warranty.. Want to claim it before it is up. So, time to prove their are issues.

Run AIOME Disk Surface test quick .. comes back good 100% 0 Damaged.. Ok
Run AIOME Disk Surface test (not quick) Comes back good 100% 0 Damaged .. WTF

Run Hard Disk Sentinel

Short Self Test
Extended Self-test
Radom Seek test
Surface test- READ TEST
Surface test - Write Test (Destructive -all data will be removed)

all come back good with out issues... WTF ??

However Hard Disk Sentinel Overview Now says the health is at 33% and their are 53 bad sectors... ( i have noticed this 53 number has grown, I think it was 19 when I first seen it at 80% )


I am confused... when I run test on the disk (yes the right one) ..it shows nothing wrong.

I have moved drive to another slot .. still reads the same.
I have moved a good disk to slot it was in .. nothing wrong their.

Spoiler: HDS Disk report

-- Physical Disk Information - Disk: #10: Hitachi HUS724040ALE641 --

Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 10
Interface . . . . . . . . . . . . . . . . . . . : LSI RAID #10/2 [8-0]
Disk Controller . . . . . . . . . . . . . . . . : LSI Adapter, SAS2 2308 Mustang (PCI\CC_010700) [VEN: 1000, DEV: 0086] Version: 2.0.79.82, 8-2-2017
Disk Location . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 6, LUN 0
Hard Disk Model ID . . . . . . . . . . . . . . . : Hitachi HUS724040ALE641
Firmware Revision . . . . . . . . . . . . . . . : MJAOA5F0
Hard Disk Serial Number . . . . . . . . . . . . : PBJ9NB1T
Total Size . . . . . . . . . . . . . . . . . . . : 3815447 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Current Temperature . . . . . . . . . . . . . . : 36 °C
Maximum Temperature (Ever Measured) . . . . . . : 48 °C, 2/26/2023 3:50:48 PM
Minimum Temperature (Ever Measured) . . . . . . : 25 °C, 2/25/2023 12:47:52 PM
Maximum Temperature (During Entire Lifespan) . . : 54 °C
Power On Time . . . . . . . . . . . . . . . . . : 257 days, 15 hours
Estimated Remaining Lifetime . . . . . . . . . . : 170 days
Health . . . . . . . . . . . . . . . . . . . . . : ######-------------- 33 % (Acceptable)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup often to prevent data loss.

ATA Information
-----------------
Hard Disk Cylinders . . . . . . . . . . . . . . : 7752021
Hard Disk Heads . . . . . . . . . . . . . . . . : 16
Hard Disk Sectors . . . . . . . . . . . . . . . : 63
ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
Transport Version . . . . . . . . . . . . . . . : SATA Rev 3.0
Total Sectors . . . . . . . . . . . . . . . . . : 976754646
Bytes Per Sector . . . . . . . . . . . . . . . . : 4096 [Advanced Format]
Multiple Sectors . . . . . . . . . . . . . . . . : 16
Error Correction Bytes . . . . . . . . . . . . . : 56
Unformatted Capacity . . . . . . . . . . . . . . : 3815448 MB
Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
Maximum Multiword DMA Mode . . . . . . . . . . . : 2
Highest Possible Transfer Rate . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Negotiated Transfer Rate . . . . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Minimum Multiword DMA Transfer Time . . . . . . : 120 ns
Recommended Multiword DMA Transfer Time . . . . : 120 ns
Minimum PIO Transfer Time Without IORDY . . . . : 120 ns
Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
ATA Control Byte . . . . . . . . . . . . . . . . : Valid
ATA Checksum Value . . . . . . . . . . . . . . . : Valid

Acoustic Management Configuration
-----------------------------------
Acoustic Management . . . . . . . . . . . . . . : Not supported
Acoustic Management . . . . . . . . . . . . . . : Disabled
Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
Recommended Acoustic Level . . . . . . . . . . . : Default (00h)

ATA Features
--------------
Read Ahead Buffer . . . . . . . . . . . . . . . : Supported, Enabled
DMA . . . . . . . . . . . . . . . . . . . . . . : Supported
Ultra DMA . . . . . . . . . . . . . . . . . . . : Supported
S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
Power Management . . . . . . . . . . . . . . . . : Supported
Write Cache . . . . . . . . . . . . . . . . . . : Supported
Host Protected Area . . . . . . . . . . . . . . : Supported
HPA Security Extensions . . . . . . . . . . . . : Supported
Advanced Power Management . . . . . . . . . . . : Supported, Disabled
Extended Power Management . . . . . . . . . . . : Supported, Enabled
Power Up In Standby . . . . . . . . . . . . . . : Supported
48-Bit LBA Addressing . . . . . . . . . . . . . : Supported
Device Configuration Overlay . . . . . . . . . . : Supported
IORDY Support . . . . . . . . . . . . . . . . . : Supported
Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
NOP Command . . . . . . . . . . . . . . . . . . : Supported
Trusted Computing . . . . . . . . . . . . . . . : Not supported
64-Bit World Wide ID . . . . . . . . . . . . . . : 5000CCA23DE092C3
Streaming . . . . . . . . . . . . . . . . . . . : Supported
Media Card Pass Through . . . . . . . . . . . . : Not supported
General Purpose Logging . . . . . . . . . . . . : Supported
Error Logging . . . . . . . . . . . . . . . . . : Supported
CFA Feature Set . . . . . . . . . . . . . . . . : Not supported
CFast Device . . . . . . . . . . . . . . . . . . : Not supported
Long Physical Sectors (8) . . . . . . . . . . . : Supported
Long Logical Sectors . . . . . . . . . . . . . . : Not supported
Write-Read-Verify . . . . . . . . . . . . . . . : Not supported
NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
NV Cache Power Mode . . . . . . . . . . . . . . : Not supported
NV Cache Size . . . . . . . . . . . . . . . . . : Not supported
Free-fall Control . . . . . . . . . . . . . . . : Not supported
Free-fall Control Sensitivity . . . . . . . . . : Not supported
Service Interrupt . . . . . . . . . . . . . . . : Not supported
IDLE IMMEDIATE Command With UNLOAD Feature . . . : Not supported
Zoned Capabilities . . . . . . . . . . . . . . . : Not supported
SCT Command Transport . . . . . . . . . . . . . : Supported
SCT Error Recovery Control . . . . . . . . . . . : Supported
Nominal Media Rotation Rate . . . . . . . . . . : 7200 RPM
Nominal Form Factor . . . . . . . . . . . . . . : 3.5 inch

SSD Features
--------------
Data Set Management . . . . . . . . . . . . . . : Not supported
TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
Deterministic Read After TRIM . . . . . . . . . : Not supported
Read Zeroes After TRIM . . . . . . . . . . . . . : Not supported

S.M.A.R.T. Details
--------------------
Off-line Data Collection Status . . . . . . . . : Suspended By Interrupting Command From Host
Self Test Execution Status . . . . . . . . . . . : Successfully Completed
Total Time To Complete Off-line Data Collection : 24 seconds
Execute Off-line Immediate . . . . . . . . . . . : Supported
Abort/restart Off-line By Host . . . . . . . . . : Not supported
Off-line Read Scanning . . . . . . . . . . . . . : Supported
Short Self-test . . . . . . . . . . . . . . . . : Supported
Extended Self-test . . . . . . . . . . . . . . . : Supported
Conveyance Self-test . . . . . . . . . . . . . . : Not supported
Selective Self-Test . . . . . . . . . . . . . . : Supported
Save Data Before/After Power Saving Mode . . . . : Supported
Enable/Disable Attribute Autosave . . . . . . . : Supported
Error Logging Capability . . . . . . . . . . . . : Supported
Short Self-test Estimated Time . . . . . . . . . : 1 minutes
Extended Self-test Estimated Time . . . . . . . : 1 minutes
Last Short Self-test Result . . . . . . . . . . : Successfully Completed
Last Short Self-test Date . . . . . . . . . . . : 3/3/2023 12:10:52 AM
Last Short Self-test Duration . . . . . . . . . : 4 minutes
Last Extended Self-test Result . . . . . . . . . : Successfully Completed
Last Extended Self-test Date . . . . . . . . . . : 3/3/2023 11:29:11 AM
Last Extended Self-test Duration . . . . . . . . : 9 hours, 46 minutes

Security Mode
---------------
Security Mode . . . . . . . . . . . . . . . . . : Supported
Security Erase . . . . . . . . . . . . . . . . . : Supported
Security Erase Time . . . . . . . . . . . . . . : 510 minutes
Security Enhanced Erase Feature . . . . . . . . : Supported
Security Enhanced Erase Time . . . . . . . . . . : 2 minutes
Security Enabled . . . . . . . . . . . . . . . . : No
Security Locked . . . . . . . . . . . . . . . . : No
Security Frozen . . . . . . . . . . . . . . . . : No
Security Counter Expired . . . . . . . . . . . . : No
Security Level . . . . . . . . . . . . . . . . . : High
Device Encrypts All User Data . . . . . . . . . : No
Sanitize . . . . . . . . . . . . . . . . . . . . : Not supported
Overwrite . . . . . . . . . . . . . . . . . . . : Not supported
Crypto Scramble . . . . . . . . . . . . . . . . : Not supported
Block Erase . . . . . . . . . . . . . . . . . . : Not supported
Sanitize Antifreeze Lock . . . . . . . . . . . . : Not supported
ACS-3 Commands Allowed By Sanitize . . . . . . . : No

Serial ATA Features
---------------------
S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
S-ATA I Signaling Speed (1.5 Gps) . . . . . . . : Supported
S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
Receipt Of Power Management Requests From Host . : Supported
PHY Event Counters . . . . . . . . . . . . . . . : Supported
Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Supported, Disabled
DMA Setup Auto-Activate Optimization . . . . . . : Supported, Enabled
Device Initiating Interface Power Management . . : Supported, Disabled
In-Order Data Delivery . . . . . . . . . . . . . : Supported, Disabled
Asynchronous Notification . . . . . . . . . . . : Not supported
Software Settings Preservation . . . . . . . . . : Supported, Enabled
Native Command Queuing (NCQ) . . . . . . . . . . : Supported
Queue Length . . . . . . . . . . . . . . . . . . : 32
NCQ Streaming . . . . . . . . . . . . . . . . . : Supported
NCQ Autosense . . . . . . . . . . . . . . . . . : Not supported
Automatic Partial To Slumber Translations . . . : Not supported
Rebuild Assist . . . . . . . . . . . . . . . . . : Not supported
Hybrid Information . . . . . . . . . . . . . . . : Not supported
Device Sleep (DevSleep) . . . . . . . . . . . . : Not supported
DevSleep To ReducedPwrState . . . . . . . . . . : Not supported

Disk Information
------------------
Disk Family . . . . . . . . . . . . . . . . . . : Ultrastar 7K4000 BDE
Form Factor . . . . . . . . . . . . . . . . . . : 3.5"
Capacity . . . . . . . . . . . . . . . . . . . . : 4 TB (4 x 1,000,000,000,000 bytes)
Number Of Disks . . . . . . . . . . . . . . . . : 5
Number Of Heads . . . . . . . . . . . . . . . . : 10
Rotational Speed . . . . . . . . . . . . . . . . : 7200 RPM
Rotation Time . . . . . . . . . . . . . . . . . : 8.33 ms
Average Rotational Latency . . . . . . . . . . . : 4.17 ms
Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
Buffer-Host Max. Rate . . . . . . . . . . . . . : 600 MB/seconds
Buffer Size . . . . . . . . . . . . . . . . . . : 65536 KB
Drive Ready Time (Typical) . . . . . . . . . . . : ? seconds
Average Seek Time . . . . . . . . . . . . . . . : 8.0 ms
Track To Track Seek Time . . . . . . . . . . . . : ? ms
Full Stroke Seek Time . . . . . . . . . . . . . : ? ms
Width . . . . . . . . . . . . . . . . . . . . . : 101.6 mm (4.0 inch)
Depth . . . . . . . . . . . . . . . . . . . . . : 147.0 mm (5.8 inch)
Height . . . . . . . . . . . . . . . . . . . . . : 26.1 mm (1.0 inch)
Weight . . . . . . . . . . . . . . . . . . . . . : 690 grams (1.5 pounds)
Required Power For Spinup . . . . . . . . . . . : 3,300 mA
Power Required (Seek) . . . . . . . . . . . . . : 7.0 W
Power Required (Idle) . . . . . . . . . . . . . : 5.0 W
Power Required (Standby) . . . . . . . . . . . . : 2.0 W
Manufacturer . . . . . . . . . . . . . . . . . . : Hitachi Global Storage Technologies
Manufacturer Website . . . . . . . . . . . . . . : http://www.hgst.com

S.M.A.R.T.
------------
No. Attribute Thre.. Value Worst Data Status Flags
1 Raw Read Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
2 Throughput Performance 0 136 136 000000000050 OK (Always passing) Performance, Critical
3 Spin Up Time 0 121 121 000C0280027B OK (Always passing) Performance, Statistical, Critical
4 Start/Stop Count 0 100 100 000000000492 OK (Always passing) Event Count, Statistical
5 Reallocated Sectors Co.. 0 100 100 000000000035 OK (Always passing) Self Preserving, Event Count, Statistical, Critical
7 Seek Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
8 Seek Time Performance 0 121 121 000000000022 OK (Always passing) Performance, Critical
9 Power On Time Count 0 100 100 000000001827 OK (Always passing) Event Count, Statistical
10 Spin Retry Count 0 100 100 000000000000 OK (Always passing) Event Count, Statistical, Critical
12 Drive Power Cycle Count 0 100 100 00000000005E OK (Always passing) Self Preserving, Event Count, Statistical
192 Power off Retract Cycl.. 0 97 97 00000000105A OK (Always passing) Self Preserving, Event Count, Statistical
193 Load/Unload Cycle Count 0 97 97 00000000105A OK (Always passing) Event Count, Statistical
194 Disk Temperature 0 166 166 003600160024 OK (Always passing) Statistical
196 Reallocation Event Count 0 100 100 000000000036 OK (Always passing) Self Preserving, Event Count, Statistical
197 Current Pending Sector.. 0 100 100 000000000000 OK (Always passing) Self Preserving, Statistical
198 Off-Line Uncorrectable.. 0 100 100 000000000000 OK (Always passing) Error-Rate
199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Error-Rate, Statistical

Transfer Rate Information
---------------------------
Total Data Read . . . . . . . . . . . . . . . . : 0 MB, 3,818,727 MB since installation (2/4/2023)
Total Data Write . . . . . . . . . . . . . . . . : 0 MB, 7,195,465 MB since installation
Average Reads Per Day . . . . . . . . . . . . . : 136,383.11 MB
Average Writes Per Day . . . . . . . . . . . . . : 256,980.89 MB
Current Transfer Rate . . . . . . . . . . . . . : 0 KB/s
Maximum Transfer Rate . . . . . . . . . . . . . : 1 KB/s
Current Read Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Disk Activity . . . . . . . . . . . . . : 0 %

 

[Regeneration]

If the bad sectors count is raising, it means the drive is failing, and its just a matter of time. Can be hours, days, or weeks.

If the drive is one partition, (if its K, try CHKDSK, run cmd.exe as admin and type inside: "chkdsk k: /r /f"

See what it says about the bad sectors in the end.

You can also try secure erase or low-level format, there is a very tiny chance it might fix the drive, or maybe HDAT2.

 

[pavle]

What were the drive's temperatures during its service (I see 37°C in idle there)?

 

[neko77025]

If the bad sectors count is raising, it means the drive is failing, and its just a matter of time. Can be hours, days, or weeks.

If the drive is one partition, (if its K, try CHKDSK, run cmd.exe as admin and type inside: "chkdsk k: /r /f"

See what it says about the bad sectors in the end.

You can also try secure erase or low-level format, there is a very tiny chance it might fix the drive, or maybe HDAT2.

will do

What were the drive's temperatures during its service (I see 37°C in idle there)?

Maximum Temperature (Ever Measured) . . . . . . : 48 °C, 2/26/2023 3:50:48 PM
Minimum Temperature (Ever Measured) . . . . . . : 25 °C, 2/25/2023 12:47:52 PM
Maximum Temperature (During Entire Lifespan) . . : 54 °C

I would say normal temps are in the low 40s

 

[Ahhzz]

So, I have many HDDs on my server. Have Hard Disk Sentinel set up to show all drives on taskbar. Noticed one of the Hitachi HUS724040ALE641 SMART health started to drop. first noticed it hit 80% (was at 100% day before) this. Had another same model batch fail A few months back. So, took all the data off it as A precaution. When doing so (heavy use) the health started to drop even more.. down to 72% once data was moved. At this point was just going to remove the drive out of fear. But used Aomei to Zero out the drive. The heath dropped to 50%.

Looking at HardDisk Sentinel (6.01) the overview says it ....

(There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.

It is recommended to backup often to prevent data loss.)

The drive has about 3 months left on its Warranty.. Want to claim it before it is up. So, time to prove their are issues.

Run AIOME Disk Surface test quick .. comes back good 100% 0 Damaged.. Ok
Run AIOME Disk Surface test (not quick) Comes back good 100% 0 Damaged .. WTF

Run Hard Disk Sentinel

Short Self Test
Extended Self-test
Radom Seek test
Surface test- READ TEST
Surface test - Write Test (Destructive -all data will be removed)

all come back good with out issues... WTF ??

However Hard Disk Sentinel Overview Now says the health is at 33% and their are 53 bad sectors... ( i have noticed this 53 number has grown, I think it was 19 when I first seen it at 80% )


I am confused... when I run test on the disk (yes the right one) ..it shows nothing wrong.

I have moved drive to another slot .. still reads the same.
I have moved a good disk to slot it was in .. nothing wrong their.

View attachment 286381

Spoiler: HDS Disk report

-- Physical Disk Information - Disk: #10: Hitachi HUS724040ALE641 --

Hard Disk Summary
-------------------
Hard Disk Number . . . . . . . . . . . . . . . . : 10
Interface . . . . . . . . . . . . . . . . . . . : LSI RAID #10/2 [8-0]
Disk Controller . . . . . . . . . . . . . . . . : LSI Adapter, SAS2 2308 Mustang (PCI\CC_010700) [VEN: 1000, DEV: 0086] Version: 2.0.79.82, 8-2-2017
Disk Location . . . . . . . . . . . . . . . . . : Bus Number 0, Target Id 6, LUN 0
Hard Disk Model ID . . . . . . . . . . . . . . . : Hitachi HUS724040ALE641
Firmware Revision . . . . . . . . . . . . . . . : MJAOA5F0
Hard Disk Serial Number . . . . . . . . . . . . : PBJ9NB1T
Total Size . . . . . . . . . . . . . . . . . . . : 3815447 MB
Power State . . . . . . . . . . . . . . . . . . : Active
Current Temperature . . . . . . . . . . . . . . : 36 °C
Maximum Temperature (Ever Measured) . . . . . . : 48 °C, 2/26/2023 3:50:48 PM
Minimum Temperature (Ever Measured) . . . . . . : 25 °C, 2/25/2023 12:47:52 PM
Maximum Temperature (During Entire Lifespan) . . : 54 °C
Power On Time . . . . . . . . . . . . . . . . . : 257 days, 15 hours
Estimated Remaining Lifetime . . . . . . . . . . : 170 days
Health . . . . . . . . . . . . . . . . . . . . . : ######-------------- 33 % (Acceptable)
Performance . . . . . . . . . . . . . . . . . . : #################### 100 % (Excellent)

There are 53 bad sectors on the disk surface. The contents of these sectors were moved to the spare area.
Based on the number of remapping operations, the health of the disk was decreased in different steps.
At this point, warranty replacement of the disk is not yet possible, only if the health drops further.
It is recommended to examine the log of the disk regularly. All new problems found will be logged there.
It is recommended to backup often to prevent data loss.

ATA Information
-----------------
Hard Disk Cylinders . . . . . . . . . . . . . . : 7752021
Hard Disk Heads . . . . . . . . . . . . . . . . : 16
Hard Disk Sectors . . . . . . . . . . . . . . . : 63
ATA Revision . . . . . . . . . . . . . . . . . . : ATA8-ACS version 4
Transport Version . . . . . . . . . . . . . . . : SATA Rev 3.0
Total Sectors . . . . . . . . . . . . . . . . . : 976754646
Bytes Per Sector . . . . . . . . . . . . . . . . : 4096 [Advanced Format]
Multiple Sectors . . . . . . . . . . . . . . . . : 16
Error Correction Bytes . . . . . . . . . . . . . : 56
Unformatted Capacity . . . . . . . . . . . . . . : 3815448 MB
Maximum PIO Mode . . . . . . . . . . . . . . . . : 4
Maximum Multiword DMA Mode . . . . . . . . . . . : 2
Highest Possible Transfer Rate . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Negotiated Transfer Rate . . . . . . . . . . . . : S-ATA Gen3 Signaling Speed (6 Gps)
Minimum Multiword DMA Transfer Time . . . . . . : 120 ns
Recommended Multiword DMA Transfer Time . . . . : 120 ns
Minimum PIO Transfer Time Without IORDY . . . . : 120 ns
Minimum PIO Transfer Time With IORDY . . . . . . : 120 ns
ATA Control Byte . . . . . . . . . . . . . . . . : Valid
ATA Checksum Value . . . . . . . . . . . . . . . : Valid

Acoustic Management Configuration
-----------------------------------
Acoustic Management . . . . . . . . . . . . . . : Not supported
Acoustic Management . . . . . . . . . . . . . . : Disabled
Current Acoustic Level . . . . . . . . . . . . . : Default (00h)
Recommended Acoustic Level . . . . . . . . . . . : Default (00h)

ATA Features
--------------
Read Ahead Buffer . . . . . . . . . . . . . . . : Supported, Enabled
DMA . . . . . . . . . . . . . . . . . . . . . . : Supported
Ultra DMA . . . . . . . . . . . . . . . . . . . : Supported
S.M.A.R.T. . . . . . . . . . . . . . . . . . . . : Supported
Power Management . . . . . . . . . . . . . . . . : Supported
Write Cache . . . . . . . . . . . . . . . . . . : Supported
Host Protected Area . . . . . . . . . . . . . . : Supported
HPA Security Extensions . . . . . . . . . . . . : Supported
Advanced Power Management . . . . . . . . . . . : Supported, Disabled
Extended Power Management . . . . . . . . . . . : Supported, Enabled
Power Up In Standby . . . . . . . . . . . . . . : Supported
48-Bit LBA Addressing . . . . . . . . . . . . . : Supported
Device Configuration Overlay . . . . . . . . . . : Supported
IORDY Support . . . . . . . . . . . . . . . . . : Supported
Read/Write DMA Queue . . . . . . . . . . . . . . : Not supported
NOP Command . . . . . . . . . . . . . . . . . . : Supported
Trusted Computing . . . . . . . . . . . . . . . : Not supported
64-Bit World Wide ID . . . . . . . . . . . . . . : 5000CCA23DE092C3
Streaming . . . . . . . . . . . . . . . . . . . : Supported
Media Card Pass Through . . . . . . . . . . . . : Not supported
General Purpose Logging . . . . . . . . . . . . : Supported
Error Logging . . . . . . . . . . . . . . . . . : Supported
CFA Feature Set . . . . . . . . . . . . . . . . : Not supported
CFast Device . . . . . . . . . . . . . . . . . . : Not supported
Long Physical Sectors (8) . . . . . . . . . . . : Supported
Long Logical Sectors . . . . . . . . . . . . . . : Not supported
Write-Read-Verify . . . . . . . . . . . . . . . : Not supported
NV Cache Feature . . . . . . . . . . . . . . . . : Not supported
NV Cache Power Mode . . . . . . . . . . . . . . : Not supported
NV Cache Size . . . . . . . . . . . . . . . . . : Not supported
Free-fall Control . . . . . . . . . . . . . . . : Not supported
Free-fall Control Sensitivity . . . . . . . . . : Not supported
Service Interrupt . . . . . . . . . . . . . . . : Not supported
IDLE IMMEDIATE Command With UNLOAD Feature . . . : Not supported
Zoned Capabilities . . . . . . . . . . . . . . . : Not supported
SCT Command Transport . . . . . . . . . . . . . : Supported
SCT Error Recovery Control . . . . . . . . . . . : Supported
Nominal Media Rotation Rate . . . . . . . . . . : 7200 RPM
Nominal Form Factor . . . . . . . . . . . . . . : 3.5 inch

SSD Features
--------------
Data Set Management . . . . . . . . . . . . . . : Not supported
TRIM Command . . . . . . . . . . . . . . . . . . : Not supported
Deterministic Read After TRIM . . . . . . . . . : Not supported
Read Zeroes After TRIM . . . . . . . . . . . . . : Not supported

S.M.A.R.T. Details
--------------------
Off-line Data Collection Status . . . . . . . . : Suspended By Interrupting Command From Host
Self Test Execution Status . . . . . . . . . . . : Successfully Completed
Total Time To Complete Off-line Data Collection : 24 seconds
Execute Off-line Immediate . . . . . . . . . . . : Supported
Abort/restart Off-line By Host . . . . . . . . . : Not supported
Off-line Read Scanning . . . . . . . . . . . . . : Supported
Short Self-test . . . . . . . . . . . . . . . . : Supported
Extended Self-test . . . . . . . . . . . . . . . : Supported
Conveyance Self-test . . . . . . . . . . . . . . : Not supported
Selective Self-Test . . . . . . . . . . . . . . : Supported
Save Data Before/After Power Saving Mode . . . . : Supported
Enable/Disable Attribute Autosave . . . . . . . : Supported
Error Logging Capability . . . . . . . . . . . . : Supported
Short Self-test Estimated Time . . . . . . . . . : 1 minutes
Extended Self-test Estimated Time . . . . . . . : 1 minutes
Last Short Self-test Result . . . . . . . . . . : Successfully Completed
Last Short Self-test Date . . . . . . . . . . . : 3/3/2023 12:10:52 AM
Last Short Self-test Duration . . . . . . . . . : 4 minutes
Last Extended Self-test Result . . . . . . . . . : Successfully Completed
Last Extended Self-test Date . . . . . . . . . . : 3/3/2023 11:29:11 AM
Last Extended Self-test Duration . . . . . . . . : 9 hours, 46 minutes

Security Mode
---------------
Security Mode . . . . . . . . . . . . . . . . . : Supported
Security Erase . . . . . . . . . . . . . . . . . : Supported
Security Erase Time . . . . . . . . . . . . . . : 510 minutes
Security Enhanced Erase Feature . . . . . . . . : Supported
Security Enhanced Erase Time . . . . . . . . . . : 2 minutes
Security Enabled . . . . . . . . . . . . . . . . : No
Security Locked . . . . . . . . . . . . . . . . : No
Security Frozen . . . . . . . . . . . . . . . . : No
Security Counter Expired . . . . . . . . . . . . : No
Security Level . . . . . . . . . . . . . . . . . : High
Device Encrypts All User Data . . . . . . . . . : No
Sanitize . . . . . . . . . . . . . . . . . . . . : Not supported
Overwrite . . . . . . . . . . . . . . . . . . . : Not supported
Crypto Scramble . . . . . . . . . . . . . . . . : Not supported
Block Erase . . . . . . . . . . . . . . . . . . : Not supported
Sanitize Antifreeze Lock . . . . . . . . . . . . : Not supported
ACS-3 Commands Allowed By Sanitize . . . . . . . : No

Serial ATA Features
---------------------
S-ATA Compliance . . . . . . . . . . . . . . . . : Yes
S-ATA I Signaling Speed (1.5 Gps) . . . . . . . : Supported
S-ATA II Signaling Speed (3 Gps) . . . . . . . . : Supported
S-ATA Gen3 Signaling Speed (6 Gps) . . . . . . . : Supported
Receipt Of Power Management Requests From Host . : Supported
PHY Event Counters . . . . . . . . . . . . . . . : Supported
Non-Zero Buffer Offsets In DMA Setup FIS . . . . : Supported, Disabled
DMA Setup Auto-Activate Optimization . . . . . . : Supported, Enabled
Device Initiating Interface Power Management . . : Supported, Disabled
In-Order Data Delivery . . . . . . . . . . . . . : Supported, Disabled
Asynchronous Notification . . . . . . . . . . . : Not supported
Software Settings Preservation . . . . . . . . . : Supported, Enabled
Native Command Queuing (NCQ) . . . . . . . . . . : Supported
Queue Length . . . . . . . . . . . . . . . . . . : 32
NCQ Streaming . . . . . . . . . . . . . . . . . : Supported
NCQ Autosense . . . . . . . . . . . . . . . . . : Not supported
Automatic Partial To Slumber Translations . . . : Not supported
Rebuild Assist . . . . . . . . . . . . . . . . . : Not supported
Hybrid Information . . . . . . . . . . . . . . . : Not supported
Device Sleep (DevSleep) . . . . . . . . . . . . : Not supported
DevSleep To ReducedPwrState . . . . . . . . . . : Not supported

Disk Information
------------------
Disk Family . . . . . . . . . . . . . . . . . . : Ultrastar 7K4000 BDE
Form Factor . . . . . . . . . . . . . . . . . . : 3.5"
Capacity . . . . . . . . . . . . . . . . . . . . : 4 TB (4 x 1,000,000,000,000 bytes)
Number Of Disks . . . . . . . . . . . . . . . . : 5
Number Of Heads . . . . . . . . . . . . . . . . : 10
Rotational Speed . . . . . . . . . . . . . . . . : 7200 RPM
Rotation Time . . . . . . . . . . . . . . . . . : 8.33 ms
Average Rotational Latency . . . . . . . . . . . : 4.17 ms
Disk Interface . . . . . . . . . . . . . . . . . : Serial-ATA/600
Buffer-Host Max. Rate . . . . . . . . . . . . . : 600 MB/seconds
Buffer Size . . . . . . . . . . . . . . . . . . : 65536 KB
Drive Ready Time (Typical) . . . . . . . . . . . : ? seconds
Average Seek Time . . . . . . . . . . . . . . . : 8.0 ms
Track To Track Seek Time . . . . . . . . . . . . : ? ms
Full Stroke Seek Time . . . . . . . . . . . . . : ? ms
Width . . . . . . . . . . . . . . . . . . . . . : 101.6 mm (4.0 inch)
Depth . . . . . . . . . . . . . . . . . . . . . : 147.0 mm (5.8 inch)
Height . . . . . . . . . . . . . . . . . . . . . : 26.1 mm (1.0 inch)
Weight . . . . . . . . . . . . . . . . . . . . . : 690 grams (1.5 pounds)
Required Power For Spinup . . . . . . . . . . . : 3,300 mA
Power Required (Seek) . . . . . . . . . . . . . : 7.0 W
Power Required (Idle) . . . . . . . . . . . . . : 5.0 W
Power Required (Standby) . . . . . . . . . . . . : 2.0 W
Manufacturer . . . . . . . . . . . . . . . . . . : Hitachi Global Storage Technologies
Manufacturer Website . . . . . . . . . . . . . . : http://www.hgst.com

S.M.A.R.T.
------------
No. Attribute Thre.. Value Worst Data Status Flags
1 Raw Read Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
2 Throughput Performance 0 136 136 000000000050 OK (Always passing) Performance, Critical
3 Spin Up Time 0 121 121 000C0280027B OK (Always passing) Performance, Statistical, Critical
4 Start/Stop Count 0 100 100 000000000492 OK (Always passing) Event Count, Statistical
5 Reallocated Sectors Co.. 0 100 100 000000000035 OK (Always passing) Self Preserving, Event Count, Statistical, Critical
7 Seek Error Rate 0 100 100 000000000000 OK (Always passing) Error-Rate, Statistical, Critical
8 Seek Time Performance 0 121 121 000000000022 OK (Always passing) Performance, Critical
9 Power On Time Count 0 100 100 000000001827 OK (Always passing) Event Count, Statistical
10 Spin Retry Count 0 100 100 000000000000 OK (Always passing) Event Count, Statistical, Critical
12 Drive Power Cycle Count 0 100 100 00000000005E OK (Always passing) Self Preserving, Event Count, Statistical
192 Power off Retract Cycl.. 0 97 97 00000000105A OK (Always passing) Self Preserving, Event Count, Statistical
193 Load/Unload Cycle Count 0 97 97 00000000105A OK (Always passing) Event Count, Statistical
194 Disk Temperature 0 166 166 003600160024 OK (Always passing) Statistical
196 Reallocation Event Count 0 100 100 000000000036 OK (Always passing) Self Preserving, Event Count, Statistical
197 Current Pending Sector.. 0 100 100 000000000000 OK (Always passing) Self Preserving, Statistical
198 Off-Line Uncorrectable.. 0 100 100 000000000000 OK (Always passing) Error-Rate
199 Ultra ATA CRC Error Co.. 0 200 200 000000000000 OK (Always passing) Error-Rate, Statistical

Transfer Rate Information
---------------------------
Total Data Read . . . . . . . . . . . . . . . . : 0 MB, 3,818,727 MB since installation (2/4/2023)
Total Data Write . . . . . . . . . . . . . . . . : 0 MB, 7,195,465 MB since installation
Average Reads Per Day . . . . . . . . . . . . . : 136,383.11 MB
Average Writes Per Day . . . . . . . . . . . . . : 256,980.89 MB
Current Transfer Rate . . . . . . . . . . . . . : 0 KB/s
Maximum Transfer Rate . . . . . . . . . . . . . : 1 KB/s
Current Read Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Write Rate . . . . . . . . . . . . . . . : 0 KB/s
Current Disk Activity . . . . . . . . . . . . . : 0 %

I have used HD sentinel to return a WD blue drive before for a client, was all they needed. you might just reach out to see what they say

 

[OneMoar]

hdds have spare sectors for this eventuality

drive is junk replace it or lose the data the choice is yours

 

[neko77025]

If the bad sectors count is raising, it means the drive is failing, and its just a matter of time. Can be hours, days, or weeks.

If the drive is one partition, (if its K, try CHKDSK, run cmd.exe as admin and type inside: "chkdsk k: /r /f"

See what it says about the bad sectors in the end.

You can also try secure erase or low-level format, there is a very tiny chance it might fix the drive, or maybe HDAT2.

 

[Regeneration]

View attachment 286462

The final summary when its done shows how much KB is in-use is useful, and how much is in bad sectors.

If you missed that screen, it should also appear in the event log (if Windows is running) under Windows Logs > Application > Chkdsk or Wininit.

 

[chrcoluk]

Best to just use these apps for the metrics, ignore the advice they give.

If a drive is reallocating sectors it might still pass read/write tests as the reallocation is designed to keep it operational.

However with the way spindles work, once you got even 1 reallocated sector, then its on the path to doom.

I can tell you Western Digital accepted a warranty request from me with only a few bad sectors, and the drive was outside of warranty period (by a few weeks).

 

[OneMoar]

it is a 4TB Spinner
throw it out. replace it

 

[neko77025]

The final summary when its done shows how much KB is in-use is useful, and how much is in bad sectors.

If you missed that screen, it should also appear in the event log (if Windows is running) under Windows Logs > Application > Chkdsk or Wininit.

 

[Assimilator]

I don't understand why you are ignoring the advice that HD Sentinel is giving you. The bad sector count has increased from 53 to 54 in a single day, there is no dimension in which a hard drive accumulating bad sectors that quickly can be considered anything but failing. The test results are irrelevant, use your head instead (thankfully HD Sentinel is doing that for you) - that drive is dying, it is junk. Stop wasting our time and yours, pull it out of the PC, and throw it in the bin.

 

[Regeneration]

Bad sector count raising in a single day is a bad sign. I suggest keep testing this drive and if it keeps raising then, unless its under warranty, hit it with a hammer and throw it out.

 

[Shrek]

At this point, warranty replacement of the disk is not yet possible, only if the health drops further.

One bad sector is all it takes for me to abandon a drive.

I like HD Tune 2.55 error scan

Also very useful for checking USB thumb drives.

 

[80251]

@Shrek does your one bad sector policy apply to SSD's as well? Or just HDD's? I had thought for SSD's bad sectors were expected and normal as they age?

 

[Athlonite]

Chkdsk has said there are no bad sectors so if the HDD is empty try formatting it if you hear the drive retrying a read/write request then those sectors are truly bad and not just soft marked as buggered

you could also try HD Tune and scan it so you can see if it's telling porkies or not

 

[Frick]

One bad sector is all it takes for me to abandon a drive.

At a previous job there was a HDD with one bad sector. That was 8 years ago, and the drive still works (for non essential things) and it still has one bad sector. It's when the number starts to climb it's time to retire the drive.

 

[thewan]

I am confused... when I run test on the disk (yes the right one) ..it shows nothing wrong.

Its already explained in plain english in HD Sentinel. All storage drives have spare areas (or sectors) to move data to when a sector starts to go bad. So if there is nothing wrong with the data in the spare sector, and you have plenty of spare sectors to go around that the bad sectors will be blocked off by the hdd and not be used. So the HDD will still pass all tests since as far as the tests are concerned it is not accessing those bad sectors, they consider those bad sectors non existent. Your HDD is still fine to use so it doesn't fail any tests. No manufacturing process by humans are perfect, there will always be defects, and to guard against those defects humans use spares, backups and safeguards. So as long as a device still performs within spec, which what your HDD is doing, it will past all tests made by humans. If it doesn't all human made products will be unusable and no one will buy them.

So while currently HD Sentinel says that you have enough spares and therefore you may not be eligible for warranty, you actually can be. If you can prove a fast moving trend of increasing bad sectors, say a new one appears every day or so, you can try to claim warranty. Instead of asking forums, ask a support rep. Tell them hey, I've been monitoring my HDD SMART out of concern lately and notice that bad sectors are increasing with regular frequency. Can I RMA this HDD?

One or a few bad sectors appearing is not grounds for warranty, nor is one or a few appearing every now and then (every few months? years? maybe some weeks?). Like I said above, we are not perfect, so all that happening is in spec. However a continuously appearing bad sectors is not. So just give customer service a try.

You can also try out their diagnostic tools (Hitachi or WD since WD owns them now I guess) to see if you can back up your claims. Present multiple sources, HD Sentinel, Crystal Disk Info, their own tools and so on.

 

[Regeneration]

A drive with new bad sectors appearing on a daily/weekly basis is a failing drive and shouldn't be used to store important data.

 

[Athlonite]

All storage drives have spare areas (or sectors) to move data to when a sector starts to go bad.

And you shouldn't see them appear until all the spares are exhausted

 

[Shrek]

@Shrek does your one bad sector policy apply to SSD's as well? Or just HDD's? I had thought for SSD's bad sectors were expected and normal as they age?

You are right, a different policy for solid state drives