• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Headset's suddenly gone to mono

Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
I was listening to music earlier on this evening when I opened ventrilo and at the same moment ventrilo opened my headset stopped producing any sound out of the left earphone, I'd obviously like to fix this since the headset cost me £40 and I can't afford another one due to buying a new PC.
I've tried plugging my ipod headphones into the external USB sound card that I've been using with my laptop for the last few months (The internal soundcard was refusing to recognise anything that was plugged directly into it) and the ipod headphones worked fine apart from sounding a bit horrible due to being the cheap ones included with the ipod.
On a good note, the internal sound card seems to have fixed itself but the headset problem is still present through this.
I've tried taking the headset out and plugging it back in a couple of times, I've tried disabling it and re-enabling it as well.
There are no bare wires that I can see so I can't tell if the wire has become loose inside the left headphone (Had this happen to me with ear bud type ones before.)
Can anyone tell me if there's a way to fix this, hoping it's software related as it happened when I opened ventrilo.
 

EviLZeD

New Member
Joined
Sep 14, 2006
Messages
815 (0.12/day)
System Name Ez - 1st custom
Processor AMD Phenom x3 8450
Motherboard Asus m3a78-em
Cooling thermaltake mini typhoon :D aerogate fan controller
Memory 6gb corsair xms 2 800mhz ddr2
Video Card(s) xpertvision HD 4850 1GB ddr3 sonic 685/1000
Storage Corsair 128gb SSD, 2x 250GB maxtor 16mb cache raid 0, 500gb 32mb cache storage
Display(s) AMD surround view 2x e172fp 17" 1x dell e248wfp 24"
Case coolermaster elite 330
Audio Device(s) creative audigy se
Power Supply hiper type r 580watt
Software Windows 7 x64
I have also had this happen to me a few times with some decent headsets its irritating i think a wire or something might of got damaged (its sheilding?) within the headset but i dont know anything for sure.
 
Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
I obviously don't want to take it apart since it doesn't look like it would go back together right.
 

imperialreign

New Member
Joined
Jul 19, 2007
Messages
7,043 (1.10/day)
Location
Sector ZZ₉ Plural Z Alpha
System Name УльтраФиолет
Processor Intel Kentsfield Q9650 @ 3.8GHz (4.2GHz highest achieved)
Motherboard ASUS P5E3 Deluxe/WiFi; X38 NSB, ICH9R SSB
Cooling Delta V3 block, XPSC res, 120x3 rad, ST 1/2" pump - 10 fans, SYSTRIN HDD cooler, Antec HDD cooler
Memory Dual channel 8GB OCZ Platinum DDR3 @ 1800MHz @ 7-7-7-20 1T
Video Card(s) Quadfire: (2) Sapphire HD5970
Storage (2) WD VelociRaptor 300GB SATA-300; WD 320GB SATA-300; WD 200GB UATA + WD 160GB UATA
Display(s) Samsung Syncmaster T240 24" (16:10)
Case Cooler Master Stacker 830
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro PCI-E x1
Power Supply Kingwin Mach1 1200W modular
Software Windows XP Home SP3; Vista Ultimate x64 SP2
Benchmark Scores 3m06: 20270 here: http://hwbot.org/user.do?userId=12313
try the jack with another real headset, or a speaker.

also, if you have another computer, or a diskman, TV, radio or something else with a headphone plug - jack the questionable headphones into that and see if it's still doing the same thing.

what kinda headphones are they, BTW?
 
Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
I've not got another real headset, I bought these as a replacement for my last logitech ones that got broke by someone sitting on them.
It's this headset:
http://www.logitech.com/index.cfm/notebook_products/pc_headsets/devices/223&cl=us,en
The logitech premium notebook headset (I know I could have got a better one cheaper but I needed the USB functionality as my sound card was not working.
I've tried the USB soundcard with my ipod headphones as well as the Integrated jack and I get stereo through them but they don't have a headset attached +they sound horrible (only as horrible as normal though). I'll hunt my ipod down and check with that, I'll post back here later when I've checked that.
 

JC316

Knows what makes you tick
Joined
Jan 24, 2006
Messages
9,397 (1.35/day)
System Name Budget Gaming
Processor AMD FX6300
Motherboard Gigabyte 880GMA-USB3
Cooling Coolermaster Hyper 212+
Memory 8GB Ripjaws DDR3 1600
Video Card(s) HD7850 1GB
Storage 1TB Sata2
Display(s) Acer 24" LED
Case Generic black
Audio Device(s) Stock onboard
Power Supply FSP Aurum Gold 650W
Software Windows 7 Home Premium 64bit
You have eliminated the possibility of it being the sound card, so find a source with a 3.5MM headphone jack and plug in to it with the headphones you are trying to get working again. Any MP3 player, TV, CD player, or radio should have one. If you get mono, then you know that there is an internal malfunction.

Personally, I think that something else is wrong, maybe a setting got goofed due to music and mic being used at the same time. I would recheck all sound card settings as well as Windows audio settings, make sure that the balance didn't shift.
 
Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
I just plugged it into my gran's TV and only got sound out of the right hand side exactly like with my laptop so this looks like I'm going to have to buy another one right?
 

JC316

Knows what makes you tick
Joined
Jan 24, 2006
Messages
9,397 (1.35/day)
System Name Budget Gaming
Processor AMD FX6300
Motherboard Gigabyte 880GMA-USB3
Cooling Coolermaster Hyper 212+
Memory 8GB Ripjaws DDR3 1600
Video Card(s) HD7850 1GB
Storage 1TB Sata2
Display(s) Acer 24" LED
Case Generic black
Audio Device(s) Stock onboard
Power Supply FSP Aurum Gold 650W
Software Windows 7 Home Premium 64bit
I just plugged it into my gran's TV and only got sound out of the right hand side exactly like with my laptop so this looks like I'm going to have to buy another one right?

Hmm, make sure that the TV was a stereo source. I have had some older ones that only put out Mono sound. But it's not looking good.
 

hat

Enthusiast
Joined
Nov 20, 2006
Messages
21,750 (3.27/day)
Location
Ohio
System Name Starlifter :: Dragonfly
Processor i7 2600k 4.4GHz :: i5 10400
Motherboard ASUS P8P67 Pro :: ASUS Prime H570-Plus
Cooling Cryorig M9 :: Stock
Memory 4x4GB DDR3 2133 :: 2x8GB DDR4 2400
Video Card(s) PNY GTX1070 :: Integrated UHD 630
Storage Crucial MX500 1TB, 2x1TB Seagate RAID 0 :: Mushkin Enhanced 60GB SSD, 3x4TB Seagate HDD RAID5
Display(s) Onn 165hz 1080p :: Acer 1080p
Case Antec SOHO 1030B :: Old White Full Tower
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro - Bose Companion 2 Series III :: None
Power Supply FSP Hydro GE 550w :: EVGA Supernova 550
Software Windows 10 Pro - Plex Server on Dragonfly
Benchmark Scores >9000
you should always try to fix it before buying a new one.
 
Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
It's only a couple of years old so I'm guessing it's a stereo TV and I've just tried it with my Ipod, same problem again and the sound card on that's definitely not screwed up.
@Hat, I'm thinking of repairing it since I really don't want to spend £20 or so to get a replacement and this one's nice and comfy too, just I'm pretty sure if I take it apart I'm not gonna be able to put it back together in one peice.
 

hat

Enthusiast
Joined
Nov 20, 2006
Messages
21,750 (3.27/day)
Location
Ohio
System Name Starlifter :: Dragonfly
Processor i7 2600k 4.4GHz :: i5 10400
Motherboard ASUS P8P67 Pro :: ASUS Prime H570-Plus
Cooling Cryorig M9 :: Stock
Memory 4x4GB DDR3 2133 :: 2x8GB DDR4 2400
Video Card(s) PNY GTX1070 :: Integrated UHD 630
Storage Crucial MX500 1TB, 2x1TB Seagate RAID 0 :: Mushkin Enhanced 60GB SSD, 3x4TB Seagate HDD RAID5
Display(s) Onn 165hz 1080p :: Acer 1080p
Case Antec SOHO 1030B :: Old White Full Tower
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro - Bose Companion 2 Series III :: None
Power Supply FSP Hydro GE 550w :: EVGA Supernova 550
Software Windows 10 Pro - Plex Server on Dragonfly
Benchmark Scores >9000
well the headsets gone to shit anyway so either way it doesn't matter
 
Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
And If I fix it it will be the ultimate ghetto headset lol, I guess it's worth a shot at fixing it.
 
Joined
Mar 15, 2008
Messages
1,110 (0.18/day)
This is a classic problem. The cable is most likely shorted somewhere. Try to bend it around until it works again. You must isolate the section where it's broken, cut it out, and put it back together again.
 

imperialreign

New Member
Joined
Jul 19, 2007
Messages
7,043 (1.10/day)
Location
Sector ZZ₉ Plural Z Alpha
System Name УльтраФиолет
Processor Intel Kentsfield Q9650 @ 3.8GHz (4.2GHz highest achieved)
Motherboard ASUS P5E3 Deluxe/WiFi; X38 NSB, ICH9R SSB
Cooling Delta V3 block, XPSC res, 120x3 rad, ST 1/2" pump - 10 fans, SYSTRIN HDD cooler, Antec HDD cooler
Memory Dual channel 8GB OCZ Platinum DDR3 @ 1800MHz @ 7-7-7-20 1T
Video Card(s) Quadfire: (2) Sapphire HD5970
Storage (2) WD VelociRaptor 300GB SATA-300; WD 320GB SATA-300; WD 200GB UATA + WD 160GB UATA
Display(s) Samsung Syncmaster T240 24" (16:10)
Case Cooler Master Stacker 830
Audio Device(s) Creative X-Fi Titanium Fatal1ty Pro PCI-E x1
Power Supply Kingwin Mach1 1200W modular
Software Windows XP Home SP3; Vista Ultimate x64 SP2
Benchmark Scores 3m06: 20270 here: http://hwbot.org/user.do?userId=12313
This is a classic problem. The cable is most likely shorted somewhere. Try to bend it around until it works again. You must isolate the section where it's broken, cut it out, and put it back together again.

I agree - 90% of the time if you lose audio from only one speaker, the wiring has broken somewhere . . . most of the time its right at the jack itself, sometimes it's actually at the driver.

It is repairable . . . but a bit tedious to do so.


If it was actually a speaker driver that went out, you'd either have a staticy, crackling sound being produced, a droning noise, or sometimes high-pitched squeals.
 
D

Deleted member 24505

Guest
Usually its right were the wire comes out of the plug were it goes.
 
Joined
Jun 28, 2008
Messages
1,668 (0.28/day)
Location
Newcastle
Processor Intel Core i5 3570K
Motherboard MSI H61m-P31/w8
Cooling Stock
Memory 2*8GB DDR3
Video Card(s) XFX HD7850
Case Coolermaster Elite 330
Audio Device(s) Realtek HD audio
Power Supply Corsair RM650
Software Windows 10
Looks like I'm going to have a dismantled headset in an hour or so then.
 
Top